Stoneham Medical Group

Based on Dr. Pham’s other (great) reviews, it seems I caught her on bad days. Both of my appointments have been rushed and impersonal. While she seemed very knowledgable, she did not take the time to talk to me at all or give me a chance to ask questions. She was hasty in my exam, which was very uncomfortable.
On a positive note, both receptionists and the nurse I saw were all professional, personable and kind.

Did I see the same Tan Pham everyone is raving about? Not only did she shove me out the door and tell me she would see me next year she spent about zero seconds talking to me, addressing any concerns. I serious don’t feel she is very knowledgable. She asked me 12 questions in a row and allowed no time to answer. Ridiculous. I told the receptionist on my way out that it was the worst doctor I ever came across and she went back to try to get the doc to talk to me and she refused sending her assistant instead. Oh yeah as soon as she met me no handshaking, no smile just handed me business cards to get her name out there she said because she is looking for more patients. I am skeptical if the other reviewers on here are not friends of the doctors doing her a favor. She ridiculously examined my breasts and «educated me «how to go in a circle looking for discharge. Even if I had a lump she would not have found it she put no pressure at all. I see an OB regularly, I have had a mammogram. I needed help with some things. I did not get much.

I came back to see Dr. Pham last month to get a new prescription and instead of just opening up the Merck manual and shoving me out the door, she spent over 30 minutes with me going over the side effects I’d been experiencing and giving me several options from which to choose as well as discussing the pros and cons of each. I really liked that she took the time to help me understand it all and not just shove a pill in my hand and send me on my way. She even had her assistant call me a few days later to see how the new pills were working.

Can I get 5 more stars for Dr. Tam Pham? She was amazingly thorough and knowledgeable. Unlike most doctors who spend 15 – 20 minutes with you… Dr. Pham spent close to 2 hours asking questions, providing valuable input and direction, answering our questions, smiling at us, kindly repeating instructions, demonstrating exercises, giving professional yet empathetic advice. She also made sure we knew that we should try to negotiate the cost of our labs from the hospital because of lack of insurance.
Now everyone by now should know how I feel about receptionists… they are the Elizabeth Taylor of the practice. The beauty behind the brains (not that they don’t have brains) but because usually one has more dealings with the receptionist one (that would bee ME) would like one that is refreshing and *gasp* (is it too much too ask???) friendly? Well clearly it isn’t too much to ask from the Stoneham Medical Group because Pam is simply awesome!
Not only did she give us a break on the office visit (we were paying completely out off pocket) but she made sure of an address for us and was just super.
A fabulous experience… so much so that I’m changing our primary doctor today to Dr. Pham.