After the overcharge I went back in later the same day, speaking to a different employee who confirmed I was overcharged but that I’d have to come back the following day when the owner, Mike, was in. I did so and Mike was nice enough to give me a refund for the overcharge, despite my not having my purchases available at the time. There were quite a few customers in the lounge area hanging out versus when I went in during lunch time.
Dennis B.
Évaluation du lieu : 5 Massillon, OH
Large selection, decent size walk in humidor. Prices may be slightly higher than some other places but the quality of the cigars due to the proper humification and temp is why I buy there when I’m in town. Looking forward to visiting the new location once open.
James O.
Évaluation du lieu : 2 Stow, OH
Just a follow-up. Prices are about 30% higher than other stores. They do have a great variety and a nice size shop. But, the service definitely needs to raise to the level of their markup if this is expected to be paid.