I made a purchase via . I received an email that stated that I should receive another email to let me know that my item would be ready for pickup in the Stow location. Well after 3 hours I decided to call the store to check on the status of my order. When I called customer service the person on the phone attempted to cut me off and explain to me how I should receive an shipping confirmation once the items where shipped. I then explained to her that the purchase was for in store pickup from the stores available inventory. I was then told that I should receive an email confirmation when the items where ready for pickup to which I replied that it has been at least 3 hours since the order was placed. So I was finally asked for my order number and placed on hold. Then the person came back asking me what the items were… and I am like you can’t see what the items are by using the order number… the email confirmation that Walmart sends customers doesn’t contain any item numbers at all! Nevertheless I went to once more and pulled up the item myself in order to get an item number. I called back with the item number and the same person asked for my phone number in order to call me once my order was situated. Well about an hour later I checked my email to see that my money had been refunded because the items where not in stock. I NEVER received that return call as promised. I have used Walmart about as many times as I can count on one hand and the two times I have used their website to make a purchase have been pretty underwhelming with the first time I was standing in an empty«web orders» section for almost 25 minutes waiting for someone to come to the area and assist me… Home Depot has a better web based in store pickup system in which 1. They don’t sell items as being in stock when they are not and 2. all web based purchases are handled and picked up in the customer service area this way there is always a rep available to assist customers. I won’t be using this service again! I would only leave one star but the rep did at least refund my money…
David G.
Évaluation du lieu : 5 Streetsboro, OH
One of the nicest, well run and well stocked locations. The fruit always looks fresh along with corn and others items when in season. Very well organized throughout the store and very responsive employees and a GREAT store manager.
Mike N.
Évaluation du lieu : 3 Cleveland Heights, OH
This is not my neighborhood, but I was in the area and stopped in. As Walmarts go, this one is pretty standard. It seemed a bit cleaner and better stocked than some I have been to. Checkout seemed a bit smoother as well. Overall, a good location to stop for supplies.