Walmart

I have experienced a very unwelcoming, unhelpful attitude at Walmart pharmacy in Stratford.
The people at the register work, at not making eye contact, an art form. Last night 1÷13÷16 at approximately 7 pm I had to pick up a prescription for a very sick friend. I was expecting the same lack of responsiveness but I was pleasantly surprised by the lovely helpful young woman at the counter. Her name is Peta.
There were 3 of us in line and one older disabled woman at the counter. She acknowledged us all while continuing to resolve the issue with the older woman. She set the tone for the apparent wait by being pleasant, efficient and helpful. All while smiling.
Peta should be mentoring the staff in the art of customer service.

Worst Walmart in the US. Don’t order on-​line and have delivered to this store. No one available in customer service. Customer service training non existent. Store is dirty

It is now 10:01 and Walmart has been closed now for 10 minutes ??? What time does Stratford location close on a Saturday?

Manager Pharmacist AVRIL SANZ is BAD NEWS to Customers! Stay-​away!!!
I was at the Wal-​Mart Pharmacy, Stratford, CT at 12 noon. I was told by the pharma technician that my prescription will be ready in 30 minutes — so I waited. After 30 minutes, I went to the window to pay. I was told by the technician to wait for another 5 minutes — but Ms Avril Sanz yelled «20 more minutes wait-​time». So I waited 20 more minutes. After 20 minutes, I went to pay and she asked me to come back after 2 pm.
The Pharmacy technician told me that my medicine has been put in the bag — but Ms AVRIL SANZ won’t key it to her computer. I spoke with Ms Sanz and asked for her to key it already. She said that she’s very busy.
I told her I’d waited for 55 minutes already, the least she can do is to key my medicine after her TWO Promises have FAILED. But she rudely answered: You can stand there for 1 hour or comeback after 2 pm.
What a lousy manager to treat a paying and loyal customer so RUDELY and UNFAIRLY. People like her will surely cause WalMart to lose a lot of good customers. I will surely encourage my clients, friends, family members, church brethren to stay away from this WalMart Pharmacy Store due to the bad attitude and rudeness of Ms AVRIL Sanz. She ought to be ashamed of herself. She is very UNPROFESSIONAL. She doesn’t deserved to be given a pharmacist license. She is a SHAME to the profession.
Nila, Ex-​WalMart Pharmacy, Startford, CT customer

Hard working and helpful staff.

Worse than even the Waterbury one, I wasted 3 hours in this hellhole all because the rude asst. manager, Joanna lied to me instead of admitting she didn’t know something which she should have since it was policy. She said they don’t reissue gift cards in the store but they do and after struggling to get her to understand that she had to learn how to do it and by then someone had stolen $ 70 from me. Joanna couldn’t care less that it was right before Christmas. She just lied and ignored me. Their customer service line is just as bad too.
While I was standing in line, a girl was waiting an hour because an employee stole money she dropped. She got fed up and left. While waiting literally 3 hours I witnessed a lot of things and pathetic is the best word to describe it.
This place is the worst. This company is the worst. It’s not worth my time and energy to be wasted in this dump filled with nasty people. No one here wants to be here let alone help you, it’s a cesspool of rude liars, which seems to be the trend for this awful company.
The rundown Kmart in Milford is light years ahead of this dump. This walmart is really hell on earth, so the Target up the road on Hawley Ln. in Trumbull must be heaven. Go there if you need a big box retail experience.
But these days myself, I’d rather just use Amazon and not wait in line like a sucker and deal with incompetent rude people. Even though the Walmart in Naugatuck is decent and open 24 hours, I’m done with this company for good. I’ll stick with my Amazon prime.
Walmart is the worst. Avoid at all costs.

I consider all Walmart stores to be below average but the Stratford Walmart is just beyond awful. It is dirty, poorly managed, the employees are rude, not at all helpful and seem to know next to nothing about the departments they work in.
I made the mistake of looking on line for a certain pedometer that I wanted to purchase. The Walmart website said it was available in the Stratford store so I drove all the way there just to buy this one item. I couldn’t find it in electronics or in sporting goods so I waited in line an additional 10 minutes at customer service to ask where I could find it. The customer service rep sort of laughed and said, «Oh those on line inventories are not accurate, we probably don’t have any» I asked her to check the store inventory on her computer and she told me that she would just get the same information that I had gotten from the Walmart website. How is it possible that store in the year 2014 has no way of knowing what their inventory is??? Unbelievable.
She told me to ask someone in sporting goods. So after searching around an additional 10 minutes I finally found someone from sporting goods who knew absolutely nothing about pedometers. She pointed me to the section and said this is where it would be. I told her that I had already looked there and it wasn’t there nor was there an empty space where the item should have been. I asked could it be someplace else, maybe locked up because it is $ 56? And she just gave me a blank look and said well here is one for $ 59 why don’t you buy this one? Arrrggghh!!! At that point I was so frustrated I just walked out.
I will never waste my time shopping at any Walmart ever again. What a terrible store and what a waste of 90 minutes of my life that I will never get back.
Save yourself the frustration and avoid Walmart like the plague. Seriously, the Stratford Walmart makes Target look like Neiman Marcus.

They sent me a bike with two busted inner tubes, it came late and the derailer was off, too. I contacted them and they said they refused to send replacement inner tubes that I could take the bike apart and ship it back for a refund or go to a store and exchange it. I told them I don’t have a car but they basically said that’s my problem.

Ok, so I’m not judging this because it’s a Walmart. My expectations were incredibly low for this place regardless, but this place has failed me time and time again. The only redeeming quality is the 12 items or less. Usually the only reason I’m in there is because I forgot something last minute and often the most friendly of the bunch tend to work this line. I can’t imagine coming here for anything other than something you need in a pinch that you can’t get anywhere else at such a late/​early hour.
It’s everything you think a Walmart is… horrible, horrifying, and not worth the trip.

I shop at other Walmarts regularly, this is the worst Walmart location I’ve been to. I can only describe the atmosphere as «ghetto», mainly due to the throngs of people it attracts. It is always extremely crowded with unpleasant, rude people.

2.5 stars This Wal-​Mart is leaps and bounds better than the one in Norwalk on Conn Ave but its still not great. The layout is awful. However, I have actually gotten good customer service here a few times, which is non existent in most Wal-​Marts. The selection is probably the best around here as well.

I find it much harder to shop here now that they display the spanish side of so many items. The store itself is a little run down and messy, but the prices are great. I took an item to the customer service desk because it was the only one left on the shelf and the box was damaged. I wanted the woman to open the box so I could see if the item was also damaged and if not, I would buy it. She told me I had to pay for it first because she wouldnt be able to sell an opened box. Really? If I buy it and its damaged and I return it, isnt the box open and the item not good for sale? Once I made her understand the logic, she opened it. it was fine. I bought it.

Rushed from Stamford CT to the Stratford CT Walmart to pick up a pair of headsets for running, made it to the store 15mins before closing. Upon my arrival to the electronics department I found what I wanted, but the item was locked up and No One was present to unlock it from the rack. Then 5mins before closing a young lady comes to tell me that I could not buy them be she had just turned in the Keys and she has to go home. WHAT EVER HAPPENED TO GOOD CUSTOMER SERVICE. She could of still made the sale nonetheless by getting someone to come with the key. In Closing… I’ll buy my Philipps Sports headset elsewhere. Not Happy at All! SMH.

This is the worst Walmart I’ve ever gone to. I went to the Service desk to pick up money from Moneygram they couldn’t find the papers and when I asked for a manager everyone was clueless. If you like yourself do yourself a favor and go elsewhere. Not clean at all and some of the staff have attitudes like we should be glad for them. No more for me I will pay a little more and go to Target for peace of mind.

Another reviewer thinks this place is clean, has helpful staff and that the lines are «pretty fast.» Apparently she’s never been to Target on the other side of town where those attributes are actually evident. I’ve already gone on a general tirade against Walmart in another Walmart review, so I’ll focus on this particular store for this review.
This location is «just a department store» in that it lacks a full-​service grocery (no fresh foods) and it’s not open 24 hours. I don’t think there’s a garden center, because I’ve avoided venturing too far into the belly of this beast. The frozen foods section (which consists of 4 or 5 upright freezers) is located along the wall in front of the registers. This is actually nice of them, since you’d otherwise stand in line watching your items melt had you already placed them in your cart.
You know the slow checkout process has been adopted into their business strategy when they’ve installed flat-​panel advertisement televisions right above the conveyor belts. Not sure why they bother installing so many registers when it is obvious that they rarely intend to open more than 2 or 3. All that extra room would be great for the suckers waiting in line… especially since I had a rude family standing .003″ away from me (literally, I bumped into one of them when I shifted my weight from one leg to another) and they even put their items onto the belt AROUND my single item!
The parking lot for this shopping center (which includes Home Depot and Shop Rite) is an absolute disaster, and this can be attributed to the incredibly lazy parking lot attendants employed by each store as well as the inconsiderate shoppers who frequent this plaza.
Oh, by the way, I hate this place. Stratford didn’t want or need it.

Like any other Walmart… Clean, helpful staff, lines are always pretty fast.

Wallmart has it’s good days and it’s bad days…
I had many good days and a few bad… especially that one day were I was at the photo department trying to print out a few pictures. It took me almost 2 hours… and not because it was 1-​hour service. It took that long because my ‘helper’ took off, and I had to wait for 15 minutes, after he returned for a few minutes he decided it was time to leave again, and I had to wait for his replacement. A store manager came to let me know that somebody was on it’s way. The manager did not want to touch a thing, because he did not know what he was doing. Finally my new helper came and I was able to receive my 2 prints and go home… FINALLY!
I had many good days…