All Star Party Rental

Recently rented several tables, chairs, and a large pole tent from them. They handle delivery and pick up, and everything was in great condition. I also noticed that everything was WAY cleaner than items i’ve rented from other local places before, so that was nice. I definitely plan on renting from them again. Pricing is also better than other party rental places I have used in the past.

DO NOT USE THIS COMPANY! The other review from A B. says that the owner said «he’s been in business 15 years and this is the first complaint he’s received». Well, our event was on ⁸⁄₁₅ and the pickup was on 8/​16, and he gave us the same line. Something tells me it isn’t true…
We rented some tables and chairs for a birthday party. I spoke to the owner over the phone, and he made everything sound so simple. On the delivery day, they gave us a two hour window and showed up 3 minutes before it ended. They also showed up in a windowless van with our rented items just strewn about in the back, and with minimal manpower. In order to expedite the process, we helped them carry the items to the elevator and place them in the venue. We let that slide because, although it was rude, it didn’t ruin the day.
However, on the day they were supposed to pick up the items, they gave us a three hour window and showed up 45 minutes AFTER that ended. When we called to complain, the owner interrupted and talked over us the whole time, basically refusing to give us any discount or money back. Finally, he offered 10% off of the rented items, which was about 5% of the total after delivery. We told him this wasn’t enough, since we had basically waited four hours for them to show up outside of the designated window, and when they did arrive they were just as undermanned as the delivery and we had to help again to get it over with.
When we complained about this, his excuse was «you’ve never been late before?». When we tried to explain that was irrelevant, he called us liars for saying we are never late. He then told us how he was being nice for not charging us for having to bring the rented items inside to an elevator. I spoke to him three times over the phone before the day of the event and it was never mentioned that there was a fee for this, nor is there any indication of that on their website.
To summarize, the owner/​deliver man/​receptionist of this company is rude, a liar, inefficient, and ineffective. Don’t use them.

RENTER BEWARE! I used this company for some pipe and drape for my wedding. For months I communicated by telephone with the owner. I requested his presence at the location (prior to the event) so I could explain exactly what I wanted/​needed. The owner reassured me he had been there several times and he was confident we’d have no issues.
Let’s start off by saying I ordered WHITE draping. What they brought was anything but. All of the draping was IVORY which completely clashed with my colors. The delivery man was very nice, it was not his fault and I hold no anger towards him. He set up as best he could but advised the owner I was dissatisfied.
On to the owner… he arrives, introduces himself as such and then says (and I quote) «I’ve been in this business for 15 years and you’re the first complaint I’ve ever received.» Now, being the bride, an argumentative vendor is the last thing you want to deal with especially on YOUR wedding day. I was taken aback by his demeanor and was told that’s the «white» every company uses. He then continued to speak harshly which caused me to walk away (or he would have been tarred and feathered) and my now husband dealt with him.
In addition to IVORY drapes, this company left extremely ugly steel poles and bases exposed. At no point was there any intention to mask the hideousness. We then overheard the owner talking about how they didn’t have the product and had to rent it from their competitor.
We literally had no choice but to deal with the color discrepancy, exposed poles/​bases and pay the man.
I caution everyone who wants to rent this product, do not use this company! The owner is less than cordial and has got to be color blind! If I could give negative stars, I would.

Awesome service! I called on Friday to order table and bar stools for a party on saturday and they deliverd them on Friday afternoon and picked them up promptly on Sunday per my request. Price was reasonable too. Will defenitly use them again.