Just wanted to make sure tanners would know why I would discontinue my membership before I do. I had my membership on hold over the winter months and during that time they changed names. When I went back to activate my membership, the girls at the desk made sure to tell me that I could no longer use the stand up beds with my membership and the new company. I thought that was strange but I figured it was possible. About 2 weeks later, I came in for a tan and there were no beds available. The girl working that day said«would you take a stand up» I explained that I had been told my membership didn’t include that. WRONG she said of course it does, it’s the same as it was when we were … tanning. That was annoying only because one of the girls who told me that I didn’t have stand up had been there under the previous company. The worst was into my second month of activation I went into a bed for 20 mnutes. I made sure to put on all my lotions which always seems to add 5 minutes to the session got settled in. Tanning is a time for relaxing and wouldn’t you know the music from the booth behind mine was so loud, the base was jarring the bed I was in… I tried to look past it but the music and bass only got louder. The patron in that bed had their own boom box… which in my opinion should not have been permitted. I got dressed and went out to the front desk where you could actually hear that patrons boom box music as well. I said to the girls… I know you hear how loud that is. Why don’t you go knock on that door and tell him/her to turn that down. They said they couldn’t…REALLY ??? That person was permitted to play music so loud as to cut short my session and disturb obviously anyone else there but they couldn’t knock on the door. Frankly I never saw anyone who looked to be a manager in the place. Even if there appeared to be beds open if the two girls at the desk were hustling a sale, they would make patrons wait until they were done… sometimes up to ten minutes which seemed unnecessary since there were usually two of them and two computers. One of them certainly could have put patrons in a bed! I really think the service is at best mediocre. I’m probably willing to pay a little more in order to be treated like a «valued» customer. Thanks but no thanks to this salon which was at one time a favorite!
Jackie K.
Évaluation du lieu : 4 Strongsville, OH
It can be a hit or a miss depending on who’s working. I’ve been a member for about a year and a half now. I’ve learned that it’s better to go when certain people are working that aren’t overly pushy about buying lotions or products. Maria signed me up as a member a year and a half ago and is awesome, as well as the one manager(I can’t remember her name, sorry)! There’s one girl usually in the morning that always pushes me to buy something. I know that’s her job, but if I tell you that I just bought a lotion from you 2 or 3 days ago, don’t keep pushing me to spend more money on another product. Also, keep in mind the prices of the lotions. I needed a new one and was convinced to get the Jwoww bronzer from the employee I mentioned before. They marked it at $ 70+, sold it to me at about $ 48 for the membership discount, and it’s on Amazon prime for about $ 25. The beds themselves are really nice(I swear by the turbo) and membership isn’t too bad. When the right people are there it’s a really good experience. For Maria and management I give it a 5 star! For the other stuff and employee I’d give it like a 2, so this is somewhere in between.
Sara L.
Évaluation du lieu : 2 Cleveland, OH
I got a spray tan here today. It looks awful. Very uneven and it was still sticky and wet after. Got all over my clothing. Also very pricey. $ 40. Definetly not as nice as four seasons in Lakewood which is half the price.