Lowe’s

Never buy outdoor power equipment here. They put my snow thrower together it was missing parts and shoot didn’t work. Dealer charged me $ 180 to fix it after it ran 10 min. Lowes manager was rude and didn’t listen to anything I said. Would not even discuss reimbursement told me to call manufacturer.

We visited the Bartonsville location Monday evening, January 13^th. We were on the hunt for a good deal on a dryer since the one we purchased on January 2^nd at a sears stopped working.
We were frustrated shoppers at first due to our returning process at sears. We left there and stopped at best buy… no luck, then up the road to home depot… possible option. I said one more stop and that’s it.
Up the road a bit more and the last stop… Lowe’s!
We walked in and were greeted upon entry. Back to appliances, on a mission, to the dryers we headed. Looked for less than a minute and we were greeted by Dawn. She asked if we needed help and we told her we needed a dryer, possible close out if available. She brought us right to them and was so nice. She was a joy and cheered us right up! She new her stuff and was very helpful. We got a great dryer at an awesome price, the accessories needed, full warranty and she stayed with us the whole time. She even shrink wrapped it up for us!
I had to write a review because of Dawn. She displayed excellent customer service skills. After an evening of less than par service by the competitors, I was blown away by the experience. She went above and beyond and I would buy any appliance from her. Now I know where to buy my next one!
If you are looking for an appliance, a good deal and excellent customer service, go and see Dawn!
The dryer is all hooked up and runs beautifully. Thank you!

My husband & I were browsing our local Lowe’s in the Lehigh Valley and found the perfect laminate bookcases for our home: the right look and 60% off. Huzzah! But, alas, they were out of stock so they sent us to the Stroudsburg store (25 miles away) to pick a few up.
30 minutes later, we were in the Stroudsburg store. It’s a very convenient stop off of 33… it basically dead ends right into the shopping center. The store is laid out a bit differently that the one in Easton but we found the bookcases fairly quickly. However, they were marked at full price. We found an associate, Lisa, in the drapery area for some assistance. She found that their system still had them marked at full price but called the Easton store to see what the issue was. Lisa found out that they had only marked down the floor model but that the Easton staff hadn’t told us that. No worries… Lisa got her manager to approve a very generous price override (matching the Easton store’s floor model price). We made our way to the check out counter & the cashier had no issues making the markdown (just a simple managerial override) and offered us assistance in loading them into our car.
This was the best Lowe’s transaction that I’ve ever had. Everyone we interacted with was top notch.