Retro Fitness

I love this gym, I love the people and I love the equipment. Clay is an excellent worker and he goes out of the way to keep a smile on a clients face. I’ve been here a little over 6 months and now starting to have negative experiences with Kevin the owner or boss. Not sure of his title. I called to get information on a class and this man could not answer any of my questions I had. Finally after about 3 minutes he handed the phone to an employee who was able to pull up my info and answer all my questions appropriately and professionally. Never mind the fact that Kevin spoke to me very condescendingly and made me feel unwelcome. OVER A PHONE CALL! I’ve never felt like my business was not welcomed over the phone. Another issue I’ve seen, Kevin had spoken to one of his employees in a very demeaning manner because they let a non-​member use the bathroom even though they had been waiting to pick someone up. I understand there is a business to run but maybe Kevin can take a few common courtesy courses or learn a tip or two from his very helpful employees. Again I love the place and I don’t think the workers get enough credit. Just hope the professionalism and kindness spreads up the business chain.

reviews this gym as «The Worst.»
is right again! The ownership is arrogant. When asked the manager did not even acknowledge he was the manager/​owner. Apparently trying to hide.
In addition, they discriminate AGAINST the partially disabled. Just the opposite of what you would think an organization in the health business would do. The contract reads you must be FULLY disabled in order to cancel a membership. Imagine… losing something like a finger or you get diagnosed with a vascular disease and they still want to charge you for the full membership.
Yuck. «The Worst» You can paint a pig pink, put it’s still a pig. Not the place to go.

Great gym! I attended the house party fitness class and Chad (instructor) was wonderful!!! I will be returning.

At first, I was sceptical of this colourful establishment, thinking that it’s a yet another «24 hour fitness» clone — more about «fun» and «no judging» than hard work, knowledge, and results.
But it’s not so bad.
I was here 3 times while visiting the area. At the moment of writing it’s practically brand new — only 3 weeks old. At its core, it’s a commercial gym — there’s a row of treadmills and bicycles; free weight area; tons of machines of all kind.
The first disappointment was hexagonal plates. Deadlifts, cleans, rows, and all the other pulls from the floor become an unnecessary challenge. Thankfully, as I found out later, they also have bumper plates hidden in a room, so if you ask for them, it gets better, although still a little annoying.
I was pleasantly surprised to find a large turf area with a sled, battle ropes, and a tire. The tire is super light (150lbs?), but the sled is a real deal. You don’t often see a commercial gym having one so props for that. They also have TRX, heavy bag, and few kettlebells (unfortunately only up to 20kg but better than nothing).
The customer service was pretty nice, friendly, and they worked with me to accommodate my conditions.
But here’s a fun little incident — as I was working out in a corner, one of the managers walked up to me and asked if I saw who left the plates on the floor, right next to me. «Can you point them out to me? Can you point the gentleman that did it?» he said. I knew who it was but obviously didn’t tell him. The conversation left an unpleasant taste in my mouth. What kind of nonsense is that? I understand you want people to follow rules but this kind of snitch approach is straight up idiotic. If you see someone leave the plates — tell it to them. If you don’t — pick them up and carry on.
Finally, it was fun to see a warning on a wall about picture taking being strictly prohibited and how violators would be prosecuted. Lol what? Are we in an area 51 or in a freaking commercial gym? What exactly are you hiding here, folks? Not even a selfie? :)
I guess I could give them slack for being new and simpy trying too hard to do everything right. In any case, it’s a solid ⁴⁄₅.

Great gym. Clean. Great service. This gym is exactly what the area needed. Great job Kevin, Britney and retro staff!