HORRIBLEHORRIBLE experience… Had a gas leak & no way to run my hot water heater, dryer, stove, heater — called Ferrel 3x’s(b/c had JUST had a fill prior to leak with no problem). They finally show up without calling or giving us a time when we aren’t there RUDELY call and say no one there to pay so they won’t fill. They filled it before no problem but now in an emergency they don’t and were horrible! I pay extremely well & always tip! Tried call customer service who has no clue… Who can’t get ahold of the rude dispatcher or driver after 20 mins the dispatcher responded to an email to customer service rep. By that time I told them I didn’t want there awful service or GAS! Not a company you can rely on when you are in need … Customer service awful. Will never use again.