Aaron Brothers

The only place in LA to get your pictures and memorabilia framed. I have a museum in Sherman Oaks. I get all of my items framed here. Christina in the custom framing Department is especially helpful. George is one of the best managers in the business. Do yourself a favor go to Aaron brothers.

Ashley and staff are awesome! Very patient and extremely creative! I will be back to frame more pieces here soon!!!

I am a designer. I have a degree in design from one of the top design colleges in the country. I have a large photo of a flower I bought in Hawaii several years ago. The photo is very colorful, with a monochromatic pallet, with great composition and gesture and I wanted to use a very subtle frame and let the art speak for itself.
I went to Aaron Bros. twice. The first time I worked with a young woman who didn’t listen to me and kept selecting matts and frames which were heavy and distracting. I kept objecting, but she didn’t listen to what I wanted. At one point I walked away from a few minutes and came back to find she had stacked a half dozen matts of different colors with a wide dark frame. When I told her it was not what I wanted she said, «oh, you don’t like color.» No, I just don’t like bad taste. I was getting a headache so I left.
I returned another day with my ex-​wife. Her job was to distract the sales person while I selected matts and frames. I put together a beautiful, simple combination with a subtle, thin, maple frame and a matt that pulled one of the colors from the flower. When the sales person saw it I could tell he was shocked about how great it looked. When I asked him to work the price, he said I couldn’t use glass, because the frames were so poorly made the weight of the glass would crack the frame. What? I had never heard of frames that couldn’t support glass. He said I would need to use plastic. I left and went down the street to Frames Galore where I got great service and quality products. I wasted about fours hours at Aaron Bros. I will never go back again.

I had such a positive experience here with my mother. Christina in the custom framing department really took care of us as customers, gave us great custom framing advice and even threw away our old frame for us. We will be returning here for sure!

I go here often and the staff is always welcoming and friendly. Store is clean and well organized. I recently had to make an exchange and their process was quick and easy.
Thankful to have an awesome Aaron Brothers in my area.

This store is really big! They have tons of frames stacked all over the place. Whole aisles will be full of frames! The place looks clean though and the guys working there were busy but helpful.
I came here to do an exchange because a frame I got at another Aaron Brothers ended up having a nick in the corner. After checking out the half dozen frames they had on the shelf in the size, style and color I wanted, and finding them to be in even worse condition I ended up just returning the frame instead. Each frame on the shelf has either scratches or nicks in the corners that are pretty noticeable. I wonder if these ones just sit here rejected by customers and they never order new stock?
Who knows, but now I’m on a mission to find this frame! I might have to order one if the other local Aaron Brother’s locations don’t have any decent ones. One things for sure though, I refuse to pay for a custom frame if I can just find this one, lol!

This Aaron Brothers is the largest and most popular one I’ve seen! I wish I lived closer to it because every time I’ve gone there they always have the frames I want in stock.
The parking isn’t bad at all and I have been able to park right in front of the store a number of times.
The best part of this location is they have a great selection of frames and since they make a lot of sales they are constantly getting new stock. That’s great news because a lot of the frames I’ve looked at in the other Aaron Brothers in LA County have frames that just sit on the shelves gathering dust because they have minor damage so they just sit there. It’s just sad, lol…
Also, they usually have coupons on their website for 50% off one item so the frames are a great deal with them!

Oy vey how do I begin to describe the nightmare of what has become my experience with this Aaron Brothers.
Although I have someone in my family who frames as more of a hobby and does a AMAZING job, she takes forever, so I decided to go to Aaron Brothers to expedite the process since I was moving into a house I just bought. I brought in 4 vintage movie lobby cards and one huge antique movie poster that was in french. The whole collection, all together worth a lot of money. When I brought the posters in with my mom I was helped by one older blonde women and one younger blonde women (unfortunately I don’t remember their names). The older blonde women clearly knew nothing about framing and the younger one and clearly more knowledgeable one began to take over measuring my biggest and oldest print (the french one) and even told the older one stop doing what she was doing so she wouldn’t damage it. The younger blonde left, and I was stuck with the incompetent older blonde. She moved extremely slowly, didn’t understand the computer system, and photographed the print wrong, causing her to do it over. I thought I was going to shoot myself. We were estimated around $ 1900 or $ 1700 for the framing, for one print, although it is huge, for just a black frame and acrylic UV protection glass. We were able to get them down to a better price though for all 5 prints. For the 4 other, smaller, prints, I wanted matt board. The older blonde women showed us matt board samples and they were all extremely filthy, so it was very hard to determine if the color worked when I could barely see past all of the finger prints, smudges, and discoloration. At this point we had been there for an hour due to this woman’s incompetence, and just wanted to leave, so we decided to use black matt board and a black frame. She only showed us one sample of black matt board. We just wanted to leave so we agreed. I thought we were on candid camera or in a SNL skit the whole time we were there. Why we agreed to pay, I have no clue, but we did and we left the 4 smaller prints with them and took the biggest, upon the younger blonde associates suggestion (the only helpful one) to take it to get linen backed. When we finally left the day light had changed and we had been in there for 2−3hours and all I got was a migraine.
By the way, the company that they suggested for the linen backing, told us to NEVER go to Aaron Brothers because they are «the worst». Ironic since the one associate sends a lot of their customers there.
After leaving and having a glass of wine, I realized I made a mistake with my matt board choice and the next day my mom and I went back to cancel it, even though I promised to never step into that place again and have to deal with that woman. Luckily, the incompetent older sales associate wasn’t there and instead we were helped by a younger male (don’t have his name) who was actually extremely helpful. The customer before us complained about the results of her framing and said she’d been there twice now because they’ve framed her picture incorrectly each time. I probably should have seen this a red flag. The associate who helped us appeared knowledgeable and helped change the order, even though they already placed it. We weren’t there for 3 hours and we left happy.
My third visit I went to pick up my smaller prints and and drop off my biggest one to be framed. I was helped by a different male associate. Luckily I had him open up my order, because upon opening the order I was able to truly see their true skill set. On one print the acrylic glass was scratched, on the second the backing was glued completely incorrectly and had creases in the paper, rather than being tight and flat, and the third, the worst, the actual print, a vintage original movie lobby card, they had damaged by creasing it and it was rippled in the frame. Only one print was framed relatively decently and by decently I mean that they didn’t damage it. When I brought the damage to my print to the associate said that it was the «matt board» that was causing it to crease. I said it wasn’t the matt board and was instead shoddy work, and told my saga to this gentleman and explained my justifiable apprehension for leaving my bigger print in their care. He suggested we unroll the print and measure it and make sure the order is correct. Luckily he did, because upon doing so it was discovered that the incompetent older women ordered the wrong size frame because she measured the print, assuming it would be ok to cut some of the original, valuable print. I said no and asked why that would even make sense and he agreed. Luckily, the original helpful blonde was there and will now be overseeing my whole entire rest of the process, but only because I already paid. All my other prints in the future will go to someone or someplace that actually knows how to frame.

They did a great job framing my stuff at a reasonable price. It’s a frame shop, either they frame things well or they don’t. They did a fantastic job and I’m excited to get more stuff done, and that’s where I’ll go. Also the specials they have on frames are really good.

WOW! No words for just how immaculate the customer service was here! We bought a frame glass broke, we bought it again and glass broke again… When going in not only was frame replaced but a store credit was given for the other when we couldn’t even find receipt! The staff not only was sweet but literally helped us put the frame together and use the countertop to wrap and just all in all amazing! From the manager to every employees they truly are an amazing team and who ever did the hiring for this store definitely knew to create an awesome staff!!!

Rudy is very helpful. I would like to commend him. He really spent time with me. Gave me a lot of options in framing. I appreciated his artistic opinion. I am hard to please client. M very discriminating and i test the patience of businesses. This guy is an asset

My mom went to exchange a mat cutter. The guy was helpful and friendly.
She inquired about their brush sale but they sold out of a promotional $ 1 brushes, the guy told my mom to keep tabs for the next sale because they were changing brush inventory.

I am so disappointed in this location. I was thrilled to find out that there was an AaronBrothers closer than Burbank, but going to this place was an absolute nightmare.
At first glance, the customer service was wonderful… until I went to pay. I got stuck with a creepy guy that peered into my wallet while I was paying, noticed my student ID, and began asking me invasive personal questions. He even criticized my major under his breath. Who does that to a customer?
Then I got home and realized that they had rung me up with a frame that wasn’t the size I had asked for. I had to drive all the way back to exchange it, and even though the man admitted it was his fault, they refused to compensate me with any discount, credit, or coupon. They said it was because I paid cash, which is total bullshit. The creepy guy even laughed in my face when I kindly asked if they offered discounts for inconveniences.
Save your time and sanity; avoid this place. There is no point in going to an expensive frame store to get bullied, even if the 2^nd frame is a damn penny.

Great size store, good selections. At the custom frames section ask for Christina or Gabriel! They will do what it takes to get your vision in the frame. They know how to make the impossible possible. I showed up with tiny picture for them to create a custom mat for in a glass frame and Christina was super patient and passionate about figuring out how to accomplish it.

Came here the other day with my supervisor to get a few photos framed for our office. The woman who helped us was SUPER nice and very personable! She was really friendly and held a conversation with us nearly the entire time we were there. We needed to get custom frames for some photos, and unfortunately needed them ASAP. The lady originally said it takes at LEAST 10 business days, but we needed our frames within the next week. She talked to her boss and THANK GOODNESS they said they could do it in a week if it was an emergency (with rush charge). We were SO glad because we really needed the frames ASAP. 4 stars for being extremely helpful and getting our frames done very quickly!

THE WORST.
Avoid this company.
They are the McDonalds of framing.
Go to a real art framer for anything of any worth.
This happened some years ago, and I still dislike them intensely.
I brought several valuable film posters to them for framing.
What a HUGE MISTAKE.
The results:
— Damaged (ripped!) a limited edition film poster.
— Damaged (poor mounting and it rippled on the mounting board) of an irreplaceable poster from an Italian film festival.
— Bad framing: misfitting miter joints. They actually put black shoe polish, or something, which wiped off, in a very poor attempt to hide the shoddy, unprofessional work.
Charged me for services not rendered (securing posters to foam core board). Fraud? I would never have discovered that they didn’t do the work I had paid for if I had not opened the frames in order to return them due to all the terrible work and damage.
Avoid them at all costs.
Use them at your own peril.
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Great customer service! Friendly and knowledgeable staff!
Visit this store in the last month and was pleasantly surprised they were always
happy and cheerful ;)
Definitely became a customer!

To frame a large picture $ 350??? What is so expensive about it? Went across the street and had it done for $ 129. Small family owned shop just across Ventura. Aaron Brothers store is big, well stocked but try to be little friendlier and understand that your prices are not competitve.

Super nice staff and great selection. Great sales too!

Who doesn’t love buying one canvas and the second for a penny!!! This is what draws me in a couple times a year. Custom framing is always an arm and a leg at these places and the frames are well, not exactly my style but if you’re looking for art supplies, brushes, paint, certificate/​document frames they most likely will have what you need. The brushes and Amsterdam acrylics are some of my favs here. Oooo, they also have leopard print duct tape — I wish I could think of something I actually need this for — I think I may go back and buy it just to have it on hand. One never knows when duct tape will come in handy. I’ve never had a problem with the customer service. I don’t like the fact that something is marked 40% then at the counter they tell you it’s not — I thought there was some sort of rule about advertising like that… other than that, this is an ok store.