Coldwater Cleaners

I’ve been going to this place for over a year now and the service has been consistently great. The lady who owns the place is so kind and sweet. So what they don’t have a computer? They know you by name and I’ve never lost a shirt or anything. It’s a local neighborhood place where they know you by name. My shirts are always pressed nicely and crisp. They also do tailoring. Never had any issues with disclosing or my white shirt being grey. I totally recommend this place. I went to other chain cleaners in the neighborhood with computers and they forgot to press my shirt and lost one them. Never went back.

Not only do they do a great job cleaning and mending clothes and special fabrics, their customer service is unsurpassed! My boss has been taking his clothes, draperies, blankets, etc. to them for years. Even through he moved across town we still continue to make the drive because they are worth it!

I have tried virtually every dry cleaners on or near Magnolia Blvd. from the 405 to the 170 and the ONLY one that I would use is this one.
I am not saying they are perfect — they are not — but I highly recommend them — — perhaps not the cheapest, that is true — — but I guess you have to figure out what the expense is when an item of clothing is ruined but you save 50 cents on its cleaning…
I recommend this place — — family like atmosphere.

I can not comprehend how this place got 4.5 stars!!! I never seen anything like this poor quality and great service!!!
I am extremely disappointed and very upset that i went to this place! They have unbelievable cheap prices. Even though that people are very nice and seem like caring but it is all not important if the quality of my clothes are ruined after dry cleaning, became discolored. They even could not iron or steam appropriate!!! Just horrible in general!!! I also laundered two medical coats for my husband and when I picked them up they seemed white and well ironed through the plastic and i did not check them at the time but when I brought it home and took them out of the plastic they were grayish color and such badly pressed!!! I never seen anything like this before! I Went back, they told me that this was the best they could do!!! Really!!!
They do everything manually, recording and trucking everything by hand!!! They do not have a computerized system, so the chances that your clothes will be misplaced or lost are very high. What you pay is what you get!!! Horrible!!!

I’ve been coming here for a while now and wanted to update my review. These guys are legit! I haven’t had any issues with the quality of service since my last review, so I’ll bump them up to 4 stars. They even remember my name when I come in, despite the fact that I only use their services 1x per month.

I’ve been coming here for about a year now. The owners are always super sweet! They take great care of my clothes and always in a timely manner. Thank you guys! As long as I live here I’ll go to you!

This place is amazing! Ana and Greg have created a wonderful local business! The customer service is beyond good; they make you feel like a family member. Their work ethic is unparallelled. I’ve been coming here for years and recommend it to everyone! Do yourself a favor and don’t look anywhere else because it doesn’t get better. You and your clothes will be well cared for here!

Okay, I have to say I’ve been remiss in not writing a Unilocal review for this business. Probably because most people (like me) rarely think to write an online review unless they want to air their grievances. Which demonstrates how amazing it is that Coldwater Cleaners has a TON of 5-​Star reviews compared to the few dissatisfied customers weighing in here. For every 5-​star reviewer who actually took the time to post here, there are probably 100 other very satisfied customers who never thought about it and just went home happy they had discovered this hidden gem.
So Ana & Greg — for what it’s worth — you more than deserve this glowing review for the amazing 20 years of incredible dry-​cleaning service you’ve provided me.
If you live anywhere remotely convenient to Studio City and you’re searching through Unilocal for a dry cleaners that won’t drain your wallet, consistently does wonderful work, and is always a joy to visit you just got lucky! The owners (who are there religiously every day) KNOW the dry cleaning business! I happen to live two blocks away and when I moved into the neighborhood I decided to «try out the local mom & pop place» on the corner because I just refused to have another garment lost, ruined, shrunk, or delivered to me still dirty by a big SoCal franchise who (despite their name) have no «flair» at all for the art of dry cleaning! Twenty years later and I haven’t seen the inside of a «corporate», chain-​style cleaners since.
Ana & Greg are the sweetest, hardest working people in the Valley and take great pride in their work. Example: unlike most cleaners, they change their dry cleaning chemicals far more frequently than their competitors so that your clothes aren’t running through dirty chemicals and you get clean clothes when you pick them up. Each time a business has to do that it is time consuming, tedious, and costs them money. Many cleaners will stretch this out to try and maximize their profit margin, labor and material costs. Reason Coldwater Cleaners does it so frequently? Professional integrity and caring about their customers. Ana also takes a lot of time «spotting» each garment by hand before it goes into their machine. Who does that at the big franchise cleaners??? If you have a trouble spot, you can point it out to her and she’ll do everything in her bag of tricks to make it go away. If Ana can’t do it – it can’t be done.
These are honest, talented, dedicated people, with a great work ethic who are competing against corporate, impersonal, overpriced, high-​volume, «we don’t give a cr_​p» businesses, so consider yourself lucky to have found a place that’s still in the game and doing everything they can to stay viable in a world where family businesses — of all kinds — are being devoured by huge, corporate concerns.
Not that it will change the way they treat you (all their customers get treated like stars), but tell them you saw Larry’s review and they’ll probably make that extra little effort to make you feel welcome and I’m guessing you won’t be shopping around for a good dry cleaner for as long as we’re lucky enough to have them occupying their little niche at the corner of Coldwater and Moorpark.

One of a kind dry cleaners! I have been coming here for many years and am always taken
care of by Ana and her friendly staff. Ana runs her business with care and attention to details. She pays special attention to her customer’s specific needs. I love the neighborhood friendly attitude along with the excellent customer service.

So we just moved from West Hollywood to Sherman Oaks and I was on the hunt for a new dry cleaners. I actually found the place looking at the Unilocal reviews below. I have been going there for 2 weeks and could not be any more happier. The owner is super super sweet and their work quality is amazing. I thought my old dry cleaning was doing a good job, but this one is even better. Absolutely no smell when the garments are cleaned. The prices are great too! I love it, highly recommend. Very nice people and good quality work.

I can’t say enough about this small business. EVERYONE that works there is wonderful and truly cares about making the customer happy. They know my name and make me feel VIP everytime. Their work is perfect and it is reasonably priced. They also do great alternations!
I dropped off a ton of clothes for dry cleaning the other day… when they found out that one of the suits was for my wedding they didn’t charge me for the entire bill (which was over $ 100 dollars). That’s right, they paid for the entire service as a wedding present!
I can’t say enough great things about this place. I feel horrible that the construction on Coldwater Canyon is hurting their business. Please get your dry cleaning done here! Tell your friends. You will not be disappointed.

My wife and I have been regulars for years now. Prices are good and service is great. They have handled all of our dry cleaning and basic alterations perfectly.

I have been coming here for many years and always had such great service! I felt that I should express my gratitude for the care they put into their services!
There has been some construction going on, which had made it difficult to get to the parking lot, but I went through the obstacles because I didn’t want to take a chance at any other place. I trust Ana and the family at Coldwater Cleaners with all of my dry cleaning and clothing maintenance.
It’s really easy to write a review regarding one bad experience due to the strong emotions fueling your motivation. However, it says something when someone takes the time out of their day to write about pleasant experiences, and every one of my experiences at Coldwater Cleaners has been beyond pleasant. I should apologize for not doing this sooner!

I don’t know why this place gets such great reviews. I’ve been there twice and twice my items were not ready on time. The prices are not great regardless but the service is also horrible. If you’re not going to deliver what you promise, at least be apologetic about it. They fail in that as well.

The owners, I think Russian, are very sweet.
I also am very happy with the quality of service. The laundry and dry cleaning is always done flawlessly.
I’ve done business with other places and many times I had to return and item for a redo. Never with this place! I’ve always been satisfied with them. It’s walking distance from where I live, which makes it more convenient for me!

This review is way over due!
I’ve been coming here for 10 years now, because i’m local. Can’t tell you how great it is to have a Cleaner that is walking distance from home. This construction that has been going on on Coldwater Canyon has been a nightmare for everyone — home owners & businesses!
Anyway…
My experience here has been awesome! I have delicate pieces that need extra care, i bring them here. I love the women working here, very friendly and very professional. I have done minor and major alterations here as well, excellent seamstress (she’s working 7−11am) Small, local, friendly and great service. I just dropped off 4 pieces to be altered and 2 silk pieces to be dry cleaned… so i’ll be back next week :)

I brought in six shirts to be laundered here. I received them back and three of the six shirts were stained. Two had some kind of weird make-​up like stuff on them and one was COMPLETELY ruined with some sort of pink goop.
I brought them back to complain, the worker spoke with a sarcastic tone, accusing me of lying and saying that I must have done this to my own shirts.
After arguing, he said that he could remove the stain from two of the three shirts, but that the third was ruined and that I should speak with the manager about a refund.
I left the shirts, and the following day I spoke with the manager. She assured me she would refund me for the ruined shirt if I provided the receipt. And so I did. I called a day later about the refund and she informed me that she would only provide me with «a credit for what the shirt had cost» instead of her original promise of a refund. She wouldn’t budge, spoke over me when I tried to insist she make good on her promise.
So, being exhausted with the entire ordeal, i just hung up.
AS IF i would return to use a «credit» at an unprofessional, incompetent shithole of a cleaners like this. Greedy, disingenuous, lying scumbags. Never coming back.
AVOID at all costs.

Love this place! Friendly staff. efficient service!
I brought 7 items in to get dry cleaned. One of the items, a yellow coat had a few dark stains and a couple of my shirts had a few stains as well. With the amount of items I brought it and the stains I figured it would be expensive. I was only charged $ 43 dollars!
Definitely recommend Coldwater Cleaners if you live in the Sherman Oaks/​Studio City area.

This place does a very good job with a reasonable turnaround time. Everyone I’ve encountered has been friendly.
Dry cleaning has been done well, well priced, with an average turnaround time.
Alterations are quite pricey. I’m short, so I get a lot of clothes altered, and while they do an fantastic job, they are consistently more expensive than other places that also do a great job. They are across the street from where I live though, so it’s nice to have that option if I just have one thing that needs a quick fix.

This place is really close to work, so I thought I’d give it a try. Anna was very sweet and friendly.
The cost is pretty reasonable, but I was most impressed with the way yet handled my wedding dress. Anna called to have me come and inspect the dress after it was cleaned and before she vacuum sealed it. Now I don’t have a huge box or garment bag with a dress taking up a ton of space.
The parking lot is pretty right, but luckily I haven’t had an issue with finding parking at all.