My first visit with Polish Nail Salon was on February 19, 2015 which was mediocre at best when it came to Customer Service. As I was being serviced the employee«Singh» totally ignored me but kept trying to make conversation with the customer sitting next to me — whom was uninterested in talking to him. However, he did a decent enough job but argued with me because I didn’t tell him I wanted color(polish) even though I kept advising him that I didn’t understand his [bad] English. I would also like to note that a few days later the tips of my nails began to separate from the faux tips causing dirt to be trapped. On March 5th, 2015 I visited again for a fill and the gentleman(name unknown) did a nice job & I tipped him, however 3 days later the 2 tips broke. I went to the shop & explained the situation and a lady(name unknown) asked me to sit down and began the repairs. She kept making me go back to the polish station to find the exact match of polish that was used originally! When we decided on a match she then advised me I would have to pay again. I advised her I shouldn’t have to pay since I was just 3 days prior in the shop for a fill. All of a sudden the same gentleman who did the fill enters the conversation and starts yelling he’s not going to argue with me & «you guys» should look at the policy before you get services. I advised him the lady never told me I would have to pay again before I sat down. He said he didn’t care he was not going to argue with me. Then he spoke in their native language to the lady servicing me and when I turned around she had clipped off the nails which she had repaired. She then threw on some polish(which looked like a kindergartner scribbling and I was asked to leave the store. I asked for the owner’s name and I was only told«Lenny» & they refused a last name.
Karole S.
Évaluation du lieu : 5 Racine, WI
I really like this place. Owners and staff are very friendly, helpful, accommodating and talented! I really like their methods too. Very detailed and complete. They also have the best hours in town — they open earlier and also stay open later then most. I always get a pedi and a gel polish and its typically $ 55 before tip. I amm also going to try their eyelash service soon. Be sure to try this plave — you will live it!
Jennifer M.
Évaluation du lieu : 4 Sturtevant, WI
My new regular nail stop. So polite and you can talk with your nail technician the entire time.