I have been going to Dr. Becker’s office since March 2015 when he diagnosed me with RA. The man is outstanding. His bedside manners should be commended. His office is very old school but then so is he. He takes the time to LISTEN to his patients. What has impressed me most about Dr. Becker is his memory. At first I thought he reviewed the charts prior to seeing his patients, but when I made an unexpected visit to his office and he was coming in from the outside, he asked me about my job and remembered everything I had told him. He even remembered how sick I was when I first went to his office! And his office staff, THEBEST! Barbara and Dorothy are so helpful and wonderful ladies and really go the extra mile for the patients. For whatever reason, Dr. Becker is now affiliated with Crystal Run. I have been trying to reach him directly and I know he returns phone calls… I’m still waiting. The office staff answering the phones do not provide the same type of customer-friendliness that I have been accustomed too. This one person, William should NOT be answering phones or taking messages. He doesn’t listen very well. He is probably the reason why I haven’t heard from Dr. Becker yet. Although I did call back and left another message and still no call. My appointment in the new office is scheduled for November 23rd. Let’s see what happens. I really do hope this merger is positive but so far I can see that the friendly personal experience is a thing of the past.