Prairie’s Hardscapes & Design

We hired Bob to do our patio last year, because we really liked his personality and the way he came prepared.
His crew was great and he was on top of things while they were here. We didn’t have any issues with the majority of their work, but it was left uncompleted.
Trying to get them to come back to complete it is hard. In fact, it’s downright impossible. The following week after they «completed» our patio and landscaping, they were just down the street from us doing our neighbor’s patio (after our recommendation, ironically). It took numerous texts and phone calls to get them to plant our tree, four bushes, put a cap on the downspout, and to fix our patio lighting. There was always an excuse or a «misunderstanding».
Our patio is 99% complete. It looks great and you wouldn’t know there were any issues unless I pointed them out, but we’re still missing some grout on our stairs and we still have a loose corner paver — both of which I asked Bob to fix a few times. I finally gave up. Maybe I’m being picky, but it’s not like this was a $ 100 patio, so for as much money as I spent, I feel like I’m owed this — especially since I’m sure it would take a whopping 15 minutes to complete. I’ll just have another company fix it when we add our sitting walls that I was originally going to have Bob do.
During the sales pitch, Bob spoke on how he calls customers during the winter and early spring to follow-​up and see if they have any work they would like to do once the weather gets nice. It was a selling point for us. Bob never contacted us this winter. I wonder why.
If you decided to go with them, you’ll get a good product, but don’t write that final check until it’s 100% complete and you are a 100% satisfied. That was our mistake. Don’t repeat it.

Wow! What a professional hardscape/​landscape business. The owner of the business Bob Hopkins exceeded my expectations from design to execution. Their business model is to «Create the outdoor living space of your dreams» and they sure did.
I know that I can depend on Bob and his crew to provide excellent service at an affordable price. They are hard to beat. I am so happy with their work they will be doing my lawn care maintenance mowing as well as my fall and spring clean up!

We hired Prairie’s Hardscapes to fix a collapsed 70′ retaining wall that Goodman Landscaping of Barrington neglected to erect correctly. Prairie came through with an excellent crew of hard workers who managed the project beautifully. Also fixed our paver walkway going up to the front door. Built a brick & paver patio and a dry river bed in the back of our house. They have an excellent sense of esthetics and listened to what we wanted. Looking around the lot after they left, I was pleased to see that they did a great cleanup job. You wouldn’t know they had been here. I can’t say enough good things about these guys. We’ll definitely hire them again for phase II of our overall landscaping plans.

The best of the best, I have to say I really was impressed with their work. I would definitely recommend them without hesitation. Their work was impeccable and the design layouts were original and unique, I can honestly say i trust their decisions. I can’t wait to do business with them in the near future, I am confident they will once again make me one happy customer.