Very friendly associates. First visit here and surely not my last! Lots of neat designs, only wish they had more of what I wanted in my size. There were a lot of sales this past weekend which was awesome since Loft doesn’t always have these sales. I will come back for more goodies! The fabric and designs are comfy and cute!
Alea H.
Évaluation du lieu : 3 Houston, TX
Meh. The clothes, service, and sale section were all just ok when I went in here. The clothes are a little pricey for being so plain.
Megan C.
Évaluation du lieu : 1 Houston, TX
I managed to walk in the store, find clothes, try on said clothes, put them back on the racks where I found them and not a single employee greeted me or asked of I needed help. One employee looked me in the eye as she was talking across the store to a coworker and still ignored me. This is the second location this happened at which leads me I believe the company puts zero effort in training their team how to be cordial in a customer service role.
J W.
Évaluation du lieu : 1 Houston, TX
Want to be ignored when you walk in? Want the associates to stand behind the counter and not offer you any help? Want to see what a lack of customer service looks like? Come to Loft in Sugar Land and experience this for yourself! Every time I come shop here, I am so disappointed by their lack of customer care. Uptown sucks just as much. What sucks is I used to work here seasonally years ago at the uptown location and we had to greet everyone. Now I’m so put off by them I refuse to shop here. Yuck.