Pottery Barn

This place is so elegant and lovely! I love feeling the fabric and just looking inside the store. Located on the corner, there are a lot of neat items of décor.

This is by far the best store in the mall. I personally stop in whenever i am in First Colony mall. It is the classiest place to drop a deuce in Sugar Land next to the Marriott.

Went in to exchange a faulty sleep sounds sheep that we got as a gift. The salesman was brusque, standoffish and bordering on rude.
They don’t have it in store, so I got store credit. I got $ 23 back and he said it was «website price». I got home and searched online and online price is $ 29.95
Jeez. Thanks! I am now out of pocket to replace a sheep that was faulty?
Riiiiiight!

The people here are great. I always receive great service and help from them. I like that this location is close to my home and I can grab things from the mall too!
Their loading zone is near the front of the store so you don’t have to drive to a back alley to load your car.

I really like this Pottery Barn. It’s in the mall but it isn’t at the same time! And since I don’t love the mall, the fact that I can get in and out of here without ever having to actually go into the mall is great.
Recently I’ve been on a cleaning kick. I’m reorganizing huge sections of my house and decided that I needed to add some furniture to the mix. I looked online at many stores both chain and local and found that PB was having a sale. Most of the console tables I was looking at and liked were in the $ 800 — $ 2000 range, but I wasn’t willing to pay that much. I saw a console table I really liked on the PB website and decided to go see it in person. I called and they were kind enough to check if they had it in the showroom and what the in-​store price would be. I was glad that the in-​store price and online price were the same. I put a hold on the table over the phone and went in the next day to check it out. Wow, I was glad I put a hold on it because it was the last one in the city! I loved the table and so did the husband so we purchased it. The nice ladies at the store said we could purchase it and then pick it up at our leisure. They didn’t mind if it took a week or more to pick it up. We ended up borrowing a large vehicle and picked it up 2 days later, but they honestly would have let us leave it there as long as needed. When we arrived to pick it up, they had it ready, wheeled it to the car, and helped us load it. They are very helpful and accommodating.
Pottery Barn packages their furniture like nobody’s business! I was worried that it might get damaged in the car or move into the house. Silly me. The amount of cardboard, tape, and Styrofoam in and on this table was crazy. It was well wrapped and protected. After unwrapping the table, I really feel like I got my money’s worth. It’s a great table for under $ 600 and fits well in our house.
I’d definitely go back to this store. It’s large and has a wide selection of items to choose from. I liked how helpful they were from putting things on hold to loading things in my car. Overall a good experience.