My childhood friend Judy was moving from California to Texas and needed to put her things into storage while she stayed with me and shopped for a new home. I found this Public Storage on Lexington which was just 1.2 miles away from where I lived. I had given my friend Judy the website address before she arrived, and she had reserved a storage area. But Judy needed to give the exact Public Storage address to her movers, so she asked me to go in and complete the transaction at Public Storage. I had a wonderful meeting with Joyce, who was so friendly and efficient. She took the initiative to ask how big the movers’ truck was, and we came to the realization that Judy would need a different storage unit because the movers would not be able to swerve their big long truck around the corner to the unit she had reserved. I was so thankful that Joyce averted a potential disastrous mess by her insight and perception! Joyce helped cancel the initial reservation and then found the proper storage unit we needed, which was a straight drive in! She fixed us up as quickly as possible, clearly explained all the details of the transaction. then went to the trouble to walk me up to the entrance box where she made sure I knew how to enter my passcode. We then walked to the storage unit we rented, Joyce opened it up for me to inspect, and we put the lock on. I truly appreciated the great service I got, and I would highly recommended this Public Storage location to anyone! Joyce is just an absolutely wonderful person and blessing to anyone looking for help with public storage!
Kenny N.
Évaluation du lieu : 5 Sugar Land, TX
Joyce made the initial move in easy and efficient, greatly appreciated. Everything explained pretty well and the property is clean, just moved in so couldn’t comment on the long term operations here but definitely a good initial experience.
Derek F.
Évaluation du lieu : 5 Sugar Land, TX
I have always had good experiences with Public Storage and this location has been nothing but the best. I came in rushed and disorganized, but Joyce has been nothing but wonderful and patient despite me running late, changing lockers more than once, and not really having any solid details for her. I would certainly recommend this location.
Sam W.
Évaluation du lieu : 5 Sugar Land, TX
Joyce was super nice and very helpful. I would definitely recommend Public Storage to my associates and friends
Jeff M.
Évaluation du lieu : 1 Phoenix, AZ
Ive been a Public Storage customer for less than a month. So far the experience has been ridiculous. I was approached today by the site manager Joyce Fisher. She expressed to me that we needed to have a little talk. Joyce went on to tell me that she has become suspicious of me at the storage place due to my early am entrances and my time being onsite. I told her I didnt understand what she was trying to tell me. Joyce explained that people run dope from their storage units and she has become suspicious and will be keeping an eye on me. Im tattooed and I ride a motorcycle most of the time. Joyce Fishers discrimination of me is uncalled for and ridiculous. My contract states that im aloud to enter the premise from 6am to 9pm. Nowhere on my contract does it state that in confined to a time limit while moving items in or out of my unit. I feel its important for all future customers to understand what to expect.
Kiron K.
Évaluation du lieu : 5 Sugar Land, TX
Joyce was very helpful. she is calm and friendly and informed us with all the details. Thank You! Kiron Kumar