I found this place via the U-Haul website. It’s funny how you can live in an area since you were a kid but didn’t know a place existed! I rarely cross Hwy 6 on Voss(despite going to Kempner High School many moons ago), so this is like a hidden gem! I have to admit I was a little worried at first. I had reserved the U-Haul for a 9AM pickup, and my friends were set to also arrive at the same time at my house. At 8:40AM, the place was closed. According to the sign, they didn’t open until 9AM. I groaned. This means we wouldn’t even start the paperwork process until 9AM, even though I had reserved the U-Haul for pickup at that time? My previous experience with U-Haul at another location is that it would take about 20 minutes to complete paperwork. I paced. At 8:50AM, the front desk guy showed up! He unlocked the business with his fast food breakfast in hand. A down to earth fellow, he was pleasant as can be. Since I was the only person there, paperwork was a breeze, and my worry for all for naught. He had the paperwork completed within 7 minutes, and that’s with listing my father as the primary driver even though I made the reservation and paid with my credit card. All the guy needed was my dad’s driver’s license. The terms of the agreement were exactly as I had reserved online. To rent a 17′ truck for 6 hours, it cost $ 29.99. Add $.99/mile(drove 13 miles), and tax, and the total cost was about $ 43. That is a bargain compared to hiring movers(thanks to a couple of friends who I rewarded with massages!)! The place itself was nicely landscaped. My dad’s a gardener, and he admired the roses and flowers. There aren’t that many parking spots, but I can’t imagine there are a LOT of people lining up to rent trucks. I also noticed a couple of people coming in and out of the storage area(used a keypad) with no issues. The front desk guy was very helpful and nice. During the easy-as-pie return, he reminded my dad a couple of jackets were left in the front seat. He was also courteous to his own staff, which says a lot. The business supports Kempner High School, so we found some common ground. If I ever need to rent a U-Haul again, I would definitely come here instead of the main U-Haul place off of Bissonett & Hwy 6. Even the front desk guy here agrees they’re rude!