T-Mobile

I got the best service I have ever had from a cell phone store at this location. I kinda thought going to a store into he mall I wouldn’t have anyone who could help me but I was helped right away and the guy who helped me was very knowledgeable I got a new phone and with the plan I’m on now I have unlimited data and everything and it’s way less than I was paying with ATT. I was worried I might not have good signal or something switching to TMOBILE but I think I have actually had a more reliable data connection and it seems to be fast. So far I couldn’t be happier. Seriously anyone looking to upgrade there phone or switch to a new carrier you should go to this store it was the easiest cell phone purchase I have ever made. Go in and ask for Derek he is the guy that helped me and he knew everything about the different phones and found me the perfect phone for me. I love that you can break down the phone into payments and then do the jump upgrade every 6 months or whatever I’m going to be getting new phones all the time now and I will always be going back to see Derek.

Went there to upgrade our existing plan from a 2 line to the new 4 line 4g lte plan. Our rep, Marivic, was very cheerful and enthusiastic to help us make the transition. She explained the features of the different plans and helped us realize that though we only needed 3 lines at the moment, the 4 line plan was much more value for money. Also she had the paperwork ready in just a couple minutes and we were out the door with our new lines and plan.

I never saw such enthusiasm in the salespeople in this store. They are willing to help all of the time, and making sure your needs are met. Cuddos to Roy and the other for doing a great job!!! I have been shopping at this store for 4 years, and I have a store down the block. Can’t say too much about them. Go where you are treated like you are special!

I honestly suspect that they are doing illegal business as they are selling T-​Mobile products and services under TMOBILE name at a higher rate compare to T-​Mobile retail store and yet they fail to provide their T-​Mobile «authorized dealer» four digits ID and their sales representative ID. we even called T-​Mobile to verify if the booth is legitimate, but T-​Mobile can not even find this booth under their system. I would avoid going to this kind of store.

I can honestly say that these guys can do whatever they can do to take all of your money. I paid them $ 80 for an unlimited coverege only 5 days before the end of my plan. Only one week later, my internet plan was all gone. When i talked to them, they said «your $ 30 of $ 80 is gone for the previos month (to upgrade the previous plan) and that was one of our employers fault but we can’t do anything about that. Or you can pay us $ 30 more!» They know nothing about this business. It was a shame what they did. One out of five.

Very helpful store and staff. I expected issues but was pleasantly surprised. I had an issue with service and Ana the store manager went above and beyond to help me. Friendly and knowledgeable staff and great customer service. This is the only store I would go to.