Hi-Tech Cleaners

I have been using this place for several years. The price was the main driver behind continued use. However recently they damage several of my white items. I have attempted to resolve the issue with an unresponsive manager. This place isn’t worth the money saved. Stay away.

Convenient location, the prices are reasonable and its always crowded. Unfortunately, the quality of business could be a lot better. They have damaged 3 different garments of mine on 3 different occasions.
Water stain in the back of a brand new coat, ironed the decal on a $ 50 Tshirt which caused it to fade and strunk a shirt. Then there was the fact that my clothes didn’t smell clean or appear to have been cleaned. If you value your clothes, then I would not recommend taking your clothes to Hi Tech.

yes the prices are cheap but do not use this cleaners.
they burned three shirts and a pair of pants and didn’t want to own up to it at all !!!
would i realy bring clothes with holes to the cleaners.
i will be taking them to small claims court to replace my shirts.

If only I could give zero stars.
Took in 4 pairs of pants to be hemmed on a Friday. Asked when they’d be ready, was told Monday. Called Monday to make sure it was ready, girl on the phone said it was ready. Got there, was told not ready, seamstress doesn’t come in on the weekend or Mondays. Was told would be ready on Tuesday. I go Tuesday, not ready. Call on Wednesday. NOT READY. Finally pick up on Thursday. Try to wear pants in the coming days, all pants still too long.
Take pants back a few weeks later on a Friday. I ask pointedly when they will be ready, was told they’d be ready on a Monday. I don’t call before I go on Monday because I am pretty confident that they wouldn’t do it again.
Pants not ready. –_​– I told them that I specifically asked about date of completion. I go back Tuesday, still not ready. ARE YOU KIDDING ME?! They said there was no instructions in the computer for how much to take off. (I saw the girl write it down. Not sure what happened there.) I said, «You have my phone number; you could have called me.» They said they will give me $ 10 credit. Am told that will be ready Wednesday. I come back Saturday, no one gives me store credit. Never, ever going back.
Y si estan leyendo esto, espero que aprendan a mejorar su servicio por que es muy malo. Su servicio al cliente es HORIBLE.

As packed as this place always is, I’m shocked that there aren’t other reviews! I guess most sensible people have the intelligence to avoid it.
OK, I started using this place around 4 years ago; and they were about average. I mean the prices are very low (.99/​shirt) with same service routine if you get your clothes in before 10AM. You can really get a lot of clothes done here for the price.
Well, you get what you pay for! I pay LOTS of money for my clothes, and I was getting my dress shirts returned with ring around the color AND smelling of the same cologne I’d worn with the shirt. Additionally, I had to re-​iron about ½ of all the shirts I’d get back. My slacks were being returned with «double creases.» My final order with this place occurred when I noticed that someone else’s shirt was in my clothes. It appears that the quality of their work has rapidly deteriorated over the past 6 months.
They never were rude with me, but I overheard them being rude to several people who complained about the quality of their clothes. I just couldn’t take it anymore and decided that my clothes were worth too much to risk by going back to this place.
It’s dirt cheap, but you truly probably get more dirt on your clothes after you take them there.