We pulled in at 6:15 am to get a room after driving 400 miles. When we arrived, we had to call the lobby for someone to help us. The person who answered sounded like we were a bother and we had woke them up from their slumber. When we got to the room l, there was a musty scent right away. The pillows were flat and and thin, there was also someone else’s hair on the sheets. At 8:30 am, room service knocked on our door, and woke us up after less than 2 hours of sleeping. I called the front desk and asked if we could have a late checkout. They said absolutely not, it would 10 $ per hour that we were late. I asked him if he could make an exception since room service knocked on my door and woke us up. He proceeded to argue with me and tell me that room service doesn’t Co. E until 9. Zero customer service. Absolutely would never stay here again.