The Artesian Hotel, Casino & Spa

The Hotel is beautiful and the casino is good,.

I really was looking forward to coming here. Check in was quick and simple. The lady who checked us in was friendly and the lobby clean and very pretty. Unfortunately she informed us that the pool would be closed. Bummer! Our room was very lovely, spacious and well decorated. We went for dinner at the hotel restaurant The Springs. We ordered the nightly special which was a 6 oz filet with 2 sides. The salad was huge and a nice spring mix. The steak I ordered medium and was cooked right on the edges only, the center was raw. The mashed potatoes and asparagus were cold on both of our plates. For dessert we ordered the cheesecake which was still frozen. The waitress treated us as if we were just a bother even though we didn’t complain or send anything back. Just ate what we could and moved forward to the next coarse. We went to the casino and were very disappointed. It was a tiny smokey room with a few slots and maybe 4 table games. When we went back to the room it had a very strong mildew odor. We had turned the air on so I think what ever it was was coming from the vents. It made it hard to sleep and we woke up very congested. We went for breakfast again at The Springs restaurant hoping that breakfast would be better. Service was great this time and breakfast hot and pretty good except that the eggs came out in weird thin layers and the cappuccino machine was broke. We had massages’ scheduled for the afternoon. The spa lobby was loud. Lots going on, make up counter, nail rooms, shop and check in all in one spot. Also the whirlpool was broke. Another bummer. Ladies lounge and locker were clean and nicely decorated. The couples massage room was cramped. 2 beds in a tiny room. Unfortunately my massage was awful. More like a session for oil application. Overall I don’t think I would return here. But this place has great potential and I hope they can improve.

Every time I have been there, the service surpasses the last time. Everyone is extremely friendly. The whirlpool spa is my favorite thing to go to. It’s very relaxing and always helps relieve tension.
Inside the room, the beds are always very well made. The linens on the beds are of the best quality. I have stayed more times than I can count because of the rewards program in the casino, which I think is brilliant. Overall, a wonderful place to stay.
I would recommend getting a room facing the south so you can enjoy the park’s beauty instead of looking in town.

What a great find! A nice drive from Dallas so we felt that we had really gotten away from the hustle of the city. The hotel is beautiful and spotless. We stayed in the Hollywood suite and loved the massive shower and jetted tub.
We booked a couple’s massage and was really impressed with the spa facilities. Very relaxing and much needed.
We also enjoyed the full service restaurant. Chloe took great care of us at lunch and Judy made sure nothing was missed at dinner. The steaks were served to perfection and she surprised me with cheesecake for my birthday.
This is a great place to get away. They have some nice shops on the property along with a casino. They also have a nice bar off the lobby. We’ll definitely be back.
My only wish would be for more to do in Sulpher, but the hotel kept us busy and it was a nice place to run away to.

We stumbled upon this place by chance and we are now in love with it. It’s not only a great resort to relax for a weekend, but they also have a day spa to enjoy some of the finer things in life. The rooms are very nice and super clean! Then there is a small casino attached to the hotel so it’s super easy to gamble and then head back to the room with all your earnings… We didn’t have time to try the spa but it was very nice looking from the lobby. Be sure to make a reservation because the place books up super fast! They also have a kids spa, so it’s a super kid friendly place. They have a restaurant on site and a sports bar as well. If you stay here, you have to check out the Rusty Nail Winery that’s a block away because it’s great. And you also have to check out the Flower Bluff Mansion Steak House. They have the most amazing food and it’s so reasonably priced. The combo of the 3 make the perfect weekend getaway!

We enjoyed our stay. We have traveled extensively and were very surprised at the quality of this property. Great for couples or families. Access to a beautiful national park if you like the outdoors. We will come back.

4 stars for architecture, local shops and stores, 3 stars for spa, did not enter the casino so not considered in rating. Sulphur Oklahoma is your quintessential rural OK town. All the people you encounter will interact with you as if you have been long time friends. The spa was a beautiful facility but they have many customer service items that must be addressed. You had no key to your locker, and had to flag down an attendant to open it for you Just happened that there is no security because I was allowed access to my friends locker with no questions asked. Doors need to have something to cushion slamming noises. During massage, doors were constantly slamming from people entering and exiting waiting area. I was in the whirlpool tub for about 20 minutes and during this time, male hotel staff walked by several times and stared, which was quite uncomfortable. Massage was average, but masseuse talked the entire time. Not very relaxing. Overall they need to work on creating the complete spa experience.
The room was new, nice and clean, bathroom was nice, toilet paper and towels were cheap. Attendants should be more «attentive». Overall a great weekend. Shops and local stores were what made the trip. Make your way to the rusty nail winery for wine tasting and poor girls for a great breakfast.

This is a beautiful place to stay — romantic and quaint without being cheesy with a few caveats. The towels are not nice. In the admirable goal to have pristinely clean towels, they now rub against your skin like a cheese grater. A great bathroom, lovely décor and mostly clean. Our corner room had two adorable window seats in which little ones could easily sleep. Out windowsill had the residue of someone’s hot cocoa. The staff at the Springs dining are gruff and looking hungover this Sunday AM. Some charm classes and a comb are called for. Beware that the hours posted in the hotel directory or website may well not match the hours the Springs is open — hence, the time for this lengthy review. Sound proofing is not great in this 100+ year old building so staying here during a busy weekend would be less appealing. But if you need to whisk someone away, whisk here.

My review more directed at casino and surroundings v the hotel alone. The hotel is beautiful and as others have said, they have a beautiful place in Sulphur, «America» and it sticks out like it doesn’t belong, in «small town» Oklahoma. BUT the tribe has renovated MUCH of surrounding downtown Sulphur and the area is slowly but surely becoming transformed.
Hotel has a relatively small casino for the size of the facility. Most games available. Blackjack tables are limited and not the best rules at the double deck. It pays 6 – 5 on BJ; do NOT play there at that table unless you want to turn it into a slot machine payback or worse. The other table has good general blackjack rules; only objection is they require an ante or rake of .50/​hand. I don’t know if the tribe ever waives this weekdays or any other time but every time I have played, they have NOT.
Only a couple of video poker games at the casino. They are at the small bar that is in the middle of the casino. Not the best payback tables but the main bartender there is a doll. So tell Shanie «hi» if you drop by. She gives great service and is well liked.
The other main bar in the hotel is a very, very nice atmosphere. I enjoy the lighting. It’s a full bar but not sure the staff there is the most knowledgeable about drinks. I’m sure training is being updated. There is also a very nice spa on location. And the small, pool, that is surrounded by the hotel on all sides is very nice and intimate.
Also surrounding the hotel are various stores, including a gourmet coffee/​tea shop, a high end clothing store, and a nice little snack shop/​bistro. Of course they sell their famous Bedre chocolates!!! Tasty! Try the twists or the chocolate covered chips. Neiman Marcus sells these identically as their store brand. So they are good stuff. A little high priced but very, very good.
Great architecture and niceties for a small town hotel. It’s really a little out of place but it would be a great for just a weekend or overnight getaway. Right across street from Chickasaw National Park. The lack of rain in area and replenishment of the springs in the park has truly affected the recreation. It’s still beautiful but don’t plan on swimming in the springs as easily as before. Some of the better known ones are actually closed.

We stayed at the hotel for two nights. The room was a beautiful king room in a corner so we had views out two sides with bench window seats and a small balcony. It would have been nice to have a couple of chairs for the balcony however. The entire hotel including the cute little shops were staffed by friendly employees that added to the enjoyable visit. The casino was small and not very generous as others have noted but it was about the only way to pass the time in the evening. The spa was a bit of a disappointment. For a Swedish massage I’m used to slow soothing pressure and this therapist was an energizer bunny. It may be just personal preferences but I like a different style and could do without the «water fountain» beside me that was so loud it drowned out the music (pun intended). Overall — a nice getaway for a couple of days! You can walk to the recreation area for hiking or rent bikes to explore the small town of Sulphur.

Coming here from OKC we wanted a different getaway. We have been in the old fancy hotels downtown OKC and they are great but this is different. We got a suite. It is amazing. Walk in to a large living room beautiful views to a hall with a sitting area then to the huge room with a round corner seating area to just look out at the stars and amazing views. Do not know why some put pics of pinkitzel. It’s in OKC and Edmond nothing new it’s just one of the few cute shops outside around the corner. I am adding pics of our suite. It’s beautiful from the first step in. The fresh flowers the décor. Breathtaking.

We drove from Oklahoma City out to this area of Oklahoma to visit a few different attractions for Father’s Day. We have been to Sulphur a few times in the past and remember when this casino was in a trailer. This time we were enjoying our trip along with our 16 month old baby boy, so no casino for is this time :(. Along with the other Unilocaler, we had a hard time figuring out how to get inside, and even had a couple on a bike ask us how to get in. We ended up finding a door that led to a ramp that walked past the pool and spa. They have a spa for kids that looked adorable! I can only imagine how special it would to be to be a young girl around 6 – 10 and get all fixed up there. It was closed, but you could see flowers and tiaras everywhere haha! Up the ramp, around the corner, past the elevators, another corner and there it was, the restaurant. We got there at kind of a weird time, about 3pm, so only 5 tables had people at them. If you have never had water in Sulphur … I would recommend not getting it haha, it has a local flavor. They had high chairs, didn’t check for a kids menu, but baby boy eats off my plate. The food was surprisingly fast and fresh. My husband had the ultimate «ham“burger, called when pigs fly sandwich. I wanted something a bit lighter, but not a salad since that’s not too easy to share with a babe. Ended up getting a club sandwich with pickles instead of tomatoes. For such a simple sandwich it was excellent! Fresh everything, and that bacon! Wow! The fries were good, but didn’t have much flavor other then just a fry. Over all a great experience, we didn’t get drinks so it was very reasonably priced and a much nicer option for a fathers day meal than stopping a t the subway or Pizza Hut in town. After we ate we headed back the maze path we came that spit us out next to pinkitzel. And since we so happened to be next to a cupcake shop we had to go in, that’s just what you do when you see candy and cupcakes written in beautiful font on a window right? Haha. Walked in, looked at all the cutesy overpriced gifts and lovely overpriced girly tea cups and bags. With baby boy getting fussy we just picked out two cupcakes and left. I didn’t see how much they were until we left, almost $ 8 for 2 cupcakes! Now don’t get me wrong, I have a big sweet tooth, but dang if that icing was almost a bit over kill, I say a bit because it was still really good and all was eaten. Mine was lemon and my husband had strawberry shortcake. I don’t think we will get cupcakes there again, but it was a special occasion. All in all we had a nice time and a great meal. We are already thinking about planning a weekend stay at the hotel some time.

Didn’t stay, but would next time
I was in Sulphur and relatives were staying at the Artesian, so we met in the bar. The bartender made amazing drinks — very much to our specifications and they were reasonable!
The hotel is gorgeous — awesome pools and hot tubs. I would go back and stay one night, even though it is very expensive. Lots to do in/​around the hotel as well as in the area!

Direct line to hotel front desk: 580.622.8100
Direct line to Springs Restaurant: 580.622.8104
Direct line to Sole’renity Spa: 580.622.8128
My family and I opted for the Springs Restaurant instead of being in the kitchen all Thanksgiving. We had a mix of the prix fixe and random things from the menu. The food was great… and I am picky. The service was excellent. The suggested wine was also good. If you are expecting Le Bernardin, you will be sad, but this is great place for breakfast, a working lunch or dinner with your family.

Had dinner in the Spring Restaurant last night. Tuesday night, so no wait@ 7 pm. Welcomed by the hostess and by the waitress. The menu is best described as «Adventurous Coffee Shop». 3 somewhat overpriced steak offerings and a Chicken Fry, of course, since it is So. Oklahoma. There are a couple of pasta dishes and a Chicken Boursin. There are several burger and sandwich items on the menu, and given the attempt at at understated elegance for the room and staff, the menu seems odd and certainly schizophrenic. Only one appetizer was ordered. The Calamari was very skimpy and over cooked. Wine list is modest? Wine service training really, really needs work. Had to take over the poor waitress’ struggle with the corkscrew and explain the use of the tool. For entrée’s, the guys had the 50 – 50 Meat Loaf. Dense, with a large dose of ground bacon inside. So that is good for any guy, by definition. Served with Carrot Medallions and Garlic Red-​skin potatoes. A hearty meal, fairly well executed. Not as good as Mom’s (or James Beard’s), but good. The ladies had the Honey-​pecan Encrusted Tilapia. The fish was well prepared but the honey-​pecan sauce was overly sweet and overpowers the fish. Salad was OK and vegetables were well prepared. Only one desert was offered, a chocolate torte. It was a good serving and was tasty. Now, the service… we felt rushed at all points during the meal. VERY attentive, yes, but give us a break, will ya??? Only a couple of table came behind us and the restaurant was MAYBE, ¹⁄₃ full when we arrived. Empty plates and glasses were swiftly snatched away and the entrée was delivered before the wine was poured. Jeez!.

Made a day trip to Sulphur, Oklahoma with my husband and in-​laws a few weeks ago. We had seen multiple advertisements for this place along I-​35 so we thought we’d check it out. Their website had limited information, which just added to the mystery. We had to see this place for ourselves!
I guess I expected it to be closer to the highway (i’m not familiar with that area), but it ended up being about 15 miles through a couple of small towns. No biggie, had to stop by Wal-​mart to grab a few things and saw some interesting horse sculptures made out of car parts.
Got to Sulphur & found the hotel. There was no signage for parking or any signage directing you towards valet/​the front of the hotel. We saw parking spaces along the side (which ended up being the shopping they advertised) and some in the back. We found out later that if we had gone just a little bit further we would have smacked into everything I just mentioned, so if you visit this place don’t settle on the first spots you see! There is a small parking garage up the hill right next to the casino entrance. Which leads me to my next thing… if you come in the way Garmin directs you (at least my in-​laws’ Garmin) you will not see the front entrance, parking garage, casino, etc. Again, directional signage outside would help.
We got parked (in the back, by the employee lot and dumpsters) and tried to find the way inside. We found a door and tried it — it opened into a hallway next to the pool area. Went inside that way and made our way down a few more hallways and finally ended up in the lobby. We saw the first directional sign of the property, woohoo! One of their advertising points was that this hotel had a world class spa and casino, so we headed in the direction of the casino. Thankfully this hotel isn’t very big so crossing the lobby took seconds, and we headed in the direction the sign said to go for the casino. We found a weird little blank entryway that had a tv playing casino advertisements… and an elevator next to stairs. No sign saying if this was the entrance to the casino, if you’d stumbled into an off-​limits area… nothing. We went ahead and ventured up the stairs and found a sign saying the next level was employees only, so we exited the stairwell through a glass door that faced the elevator and kept walking until we saw slot machines. NOW, if we had just gone past the building in our car, and parked out in the other lot, we would have seen the outside casino entrance and none of this part of the adventure would have happened.
The casino is good size for the hotel, with newer machines and friendly employees. And several security guards, which was strange for the size of the place but I definitely felt more secure. My mother-​in-​law and I ventured out into the rest of the hotel while our husbands tried to win enough to retire (just in case you are wondering, that didn’t happen). We went into the door marked ‘gift shop’ in the lobby and ventured down this small hallway into a tiny room with random gift shop items. The girl at the desk was very nice and let us know how to get to the other shopping area, which was outside. Went back out the way we came into the hotel, and found 4 shop entrances outside:
*The Woodlands Emporium: Cute shop with handmade jewelry and wood themed gift items, worth checking out!
*Pinkitzel: The super cute cupcake/​candy/​gift shop from OKC & Edmond. This location is tiny (but still stuffed with items) and the cupcakes are a LOT smaller than the other locations.
*Okie Twister: This was by far our favorite store! They carry a lot of ‘Made In Oklahoma’ items ranging from clothing to jewelry to edibles. They offer samples of different jellies — the Strawberry Jalapeño is amazing — so you can snack while you shop. The workers were all really nice and there was a lot to look at.
*LUXE: We didn’t get to visit the inside of this store because I didn’t know it existed until we were leaving. It’s located in the very back by the dumpsters with no signs telling you there’s something else around the corner. Plus the logo over the doors looks like it could be the spa entrance — there is nothing about the store front that tells me it’s a store.
And that’s it for the shopping! My mother-​in-​law and I walked around the rest of the hotel to check out the spa and conference rooms, and the one restaurant on site. Since we didn’t stay in the hotel overnight I don’t know if they offer room service. There is a lounge/​bar right off of the lobby but I didn’t check to see if they offered snacks of any kind. The spa menu seemed a little pricey in my opinion.
Overall, I can’t imagine spending an entire weekend here. MAYBE one night, but that’s it. If you’re coming here only for the spa & Okie Twister you might be ok.