Edible Arrangements

After four long years of unimaginable ridiculous hard work that my husband invested into medical school, he was finally finished.
I had hoped to surprise him with a fruit bouquet but somehow this location got a hold of my husband’s number and accidentally blew the surprise.
I’m guessing that they looked up my address in their system and found his number attached (from a previous order).
When filling out the order form online, I specifically input my phone number and name… But my mistake was not making extra effort to type in the «Special directions,» box that it was a surprise.
Regardless, I think that they should prioritize calling the number provided on the order form– People in one household like surprising each other too.
Initially I was OK with what happened, mistakes happen, but the worker I talked to didn’t seem to show enough sympathy toward my situation. He did say sorry, but only after I mentioned that it was suppose to be a surprise the second time around.
I wasn’t looking for any freebies, just good customer service.
On the other hand, I did appreciate the fact that they called to see if I wanted to pick my arrangement ahead of time to avoid the hassle of picking it up during a snow storm.
Their fresh kale smoothies are also delicious and nutritious. The workers always let me choose any combination of ingredients.
The actual fruit from the bouquet looked beautiful but the pineapple had just a bit of rind on it. Overall, fresh fruit for a winter bouquet.

Edible Arrangements has come in handy multiple times for me. Up until this particular time, I have always sent the products. This time, I pre-​ordered because they were having a Cyber Week special and the store was conveniently located down the street from the place I wanted to hand-​deliver a thank you gift to. It worked out perfectly. My arrangements were ready, waiting wrapped in the refrigerator. The man working there was extremely pleasant and gave me a calendar with coupons for each month. Remember: there are always coupons available, whether on their website, in their email promotions, on sites like retail-​me-​not, or in their calendar. Fruit is fresh and gifts are sweet and professionally wrapped. I usually go with the chocolate dipped fruit because they aren’t too expensive and everyone loves them. It’s worth it!

Fast friendly service. I love it that they do fresh fruit smoothie and offer different varieties in their fruit menu besides the chocolate dipped and arrangements.