It’s no secret… An honest mechanic is extremely hard to find. Well I found them at Smart Choice Point S Tire Factory. I first went to Smart Choice in November when my tire blew on my Ford Ranger. They were 10 year 100,000 mile tires from Les Schwab and they lasted maybe ¾ of that. I had Les Schwab come out and put my spare on(surprisingly enough, my truck didn’t have the right jack) and the driver said that they wouldn’t be replaced because it was due to an alignment issue. I eventually brought my tires to Smart Choice and Dan took a look. He told me that the blown tire was definitely a faulty tire and recommended I take it to Les Schwab, although he warned me they would be combative and try an blame me. It was late that night and I was riding on 2 good tires, a donut and another bad tire that would blow at any moment. As I headed to Les Schwab, I knew I wouldn’t make it back to Smart Choice in time if Les Schwab denied me. I decided, that Dan’s honesty was worth my business more than trying to hassle with Les Schwab. I turned around and went back to Smart Choice. Dan had 2 brand new tires on my truck with 30 min and at a reasonable price. I got the impression it wasn’t about making the sale for him, it was about making the best decision for the customer and it’s service like that, that makes a customer a client. I will go to smart choice for all my service needs from now on. I actually have my truck in there now for a wheel bearing. I called and asked if they had an opening to look at my truck, they said bring it in and after an hour they quoted me and said they could have it done by tomorrow. If you need your car worked on, this is the place to go. They aren’t trying to sell me a bunch of things i don’t need, just what I asked them to do. Thanks Dan and team.
Erin T.
Évaluation du lieu : 5 South Hill, WA
Jason, Dan and all the guys her are great! great customer service! Fast, Honest and great prices! I will definitely come back for all my tire and service needs!