A couple runs this business. Very knowledgeable. Made sure our vehicle and the camper we chose were a good match. We asked if there were any extras that would make using the camper /trailer easier or better, he gave some suggestions for very practical items without trying to sell us everything he had. He installed the few towing items that we needed in addition to what was already equipped on our vehicle. It took one day for him to prep the vehicle and the camper, checking all appliances and lines to make sure that they all worked. He gave us a walk through giving me time to take notes. That weekend we took off on our first trip with our new tow behind camper. It went smoothly.