Health Scan Imaging

Worst service ever! Id never go back. The male worker was loudly complaining about my daughter for all the clients to hear. They made sure to make me and my daughter feel so unwelcome. Why work as an ultrasound tech if you hate children so much. Mellisa was the only worker there that was very sweet, respectful, hard working, and attentive. She was one of the sweetest people I’ve ever met, the other workers could learn from her professionalism.

This is the only place I would ever go for an MRI. I have claustrophobia, so MRI’s are a difficult experience for me, but the tech, Edgar Tovar, was amazing! He made me feel safe and respected, and never made me feel embarrassed for being nervous. He did everything possible to make me comfortable, both physically and emotionally, so that I was able to get through it without having a panic attack. I can honestly say that I felt safe, even though I had 3 areas to cover, and had to be in the machine for almost 90 minutes. I’ve been to other MRI places, and had a very different experience. The tech makes all the difference. If you are claustrophobic, and are lucky enough to get Edgar, don’t worry. You will be just fine! I can’t recommend him enough.

I went in here with my mother to get an MRI of my back. I had anappointment. While waiting in iine we were unfortunate witnesses to a fight between the receptionist and a patient who had been waiting for over an hour. I understand that they do not make appointments for x-​rays but to have a shouting match and be rude to a patient is UNPROFESSIONAL behavior to say the least. This continued the whole time I was there with EVERYONE that came in for an X-​ray or really any other question. They were all upset and all treated with the same disrespectful rude behavior by this blonde receptionist. I simply asked how behind they were and she snappled at me, «You have an appointment, this has nothing to do with you!» After that an older lady came in, got the same treatment, said it was a 2 hour wait, and that the ONLY person working the x-​ray machine just went to lunch. Some other young lady came out called out the first name of Donna only (which just so happened to be my name and the older ladies name, (they were approx 30 minutes late for my appointment by then and I was early on top of that…) the older lady jumped up said thats me and went into the changing room. I asked when I was going to be called in and she said I just called your name! I said, well there is apparently two Donna’s and the lady that just came in jumped up. Apparently it’s MY job to VERIFY patients last names for them?! I went back and told the technician and she kncoked on the door and explained the situation to the older woman who is REALLY ticked off now! During this time I ask the REALLY unpleasant blonde who could really care less she has patients that come in who keep this place open for business and her a job, about the OPEN MRI, she says, we dont have that here. I can reschedule you for ANOTHER facility that does, or you can pay $ 150.00 to be sedated than unsedated so you can drive home. I said, I verified this information with your office when the appointment was made a week ago and she argued that I did not with THEIR office I must have with my DOCTORS OFFICE. (HONEY, A Nicole, from HEALTH SCAN called ME!) I SERIOUSLY started to have anxiety and told my mom I just want to leave, I want to go back to my old place that may be plain and simple inside but has really wonderfully nice and professional people that work there! Why did my doctor send me to a place 45 minutes out of my way and to such a horrible place! I am a multiple sclerosis patient of 16 years, a cancer survivor and I am waiting on a dx of a lump in my left breast while seeing how bad the herniation of my L3-​L5 is at this beautifully decorated establishment yet very unprofessionally staffed medical facility. Thanks for the extra stress, thats JUST what I need right now!

This is an amazing imaging center, not only do they have the most beautiful décor but the staff is top notch. They are very accommodating, and they are wonderful at their jobs. Ruth is so kind and a hard worker, she deserves a raise ! Thank you to all the staff at Health Scan Imaging in Menifee. Your the best!

I got there 10min early to let them know my wife should be gettijg here shortly. She got there 13 min late. So i filled out her paper work. THE BLONDE hair girl asked me 3 times where is my wife. I told her 3 times she is pulling up soon. As my wife gets there they said only she can go at the moment. Then they didn’t let my 2 daughters in ages 15 and 6. My wife told me the ultrasound specialist wqs very rude and quite. I dont know why our doctor referred that place. I would never go back. Just because how rude and not carring how excited my girls were to see the ultrasound.. I’ll go back to old town 4-​d ultrasound instead.

This place is awesome! It has an under the sea/​tiki bar theme going on, very soothing, sooooooo, maybe you’ll forget for a minute you might find out that you have something very wrong with you once the MRI results come back. Jared, who did my scan, was awesome, and found a Pandora station for 70’s light rock, which helped me greatly. I definitely recommend this place for your next MRI.

I was referred here by my doctor for ultrasound to see if I have a hernia. Staff was friendly and atmosphere was relaxed. I didn’t pay anything as they take Anthem Blue Cross. The aquarium with exotic fish is interesting to look at as you wait for your turn.

I was recently here for an MRI of the lumbar spine region. The facility is nice, clean. The staff were friendly and knowledgeable. There were no hiccups or delays. They played the music of my choice through the headphones during my MRI. It wasn’t claustrophobic at all.

Loved it! I’m a nurse and can be critical of medical places. The décor was breath taking and the staff was awesome. I was in and out in 30 min.!!

The staff seem friendly enough for a radiology center, and far less crowded than competing centers in Temecula. However, the radiologists don’t seem to get the concept of «stat». The décor in the waiting room is cool, all tiki themes, with a really nice fish aquarium. Makes you want to have a mai tai.