McV Salon

Friendly and knowledgable staff. Always a positive experience. Tip: Don’t forget to arrive a few minutes early and grab a latte at the coffee shop next store before your appointment. However, Water and tea is complimentary at the salon.

I have been a client at MCV for about 7 years! I’ve never felt let down; I always receive the best service and love the highly qualified stylists they employ. MCV really goes all-​out in its treatment of clients; their care and attention to detail really shows. Highly recommend!
Updated review: Been waiting 45 min for my haircut appointment with no acknowledgment.

I’ve been a client of MCV for at least 12 years. I had always loved going and getting wonderful haircuts by creative and extremely talented stylists. However, after some time certain portions of the service started to slide. Also treatment to certain former stylists by the salon left a really bad taste in my mouth. I now only buy my product here. The last time I purchased my product I was treated exceptionally rude by the front desk. She was completely uneducated on product and even more uneducated on the computer system. I have been an Aveda Pure Privilege member for 10 years, my number has been saved in the system for at least 6 years. The front desk girl refused to look for the PP number in my file where in the past, it was never an issue. She was very rude, refused to call PP to look up my number, it was a mess. Finally, after my pushing, she looked it up on my file. Thank goodness Rejuvenation is in town now. I’ll buy my product there from now on.

I was looking for a new salon after moving out of Madison and had heard good things about MCV. The first time I went in, I had a haircut and color. I really liked the stylist personally, and she was friendly and fun to talk to. She did a great job on my color, so I was satisfied with that. However, I’d asked for my hair to be trimmed to shoulder length and it ended up being chin length– this I was not at all happy with. I did not go back for several months because it took that long for my hair to grow out again.
When I finally went back, I had the same stylist (decided to give her the benefit of the doubt and hope the last haircut was just a fluke). This time, I was very specific that I wanted my hair to be SHOULDER length and specified that I needed it to be long enough to fit in a ponytail and she assured me that it would. However, she then cut my hair even SHORTER than the last time (shorter than chin length) and it didn’t even come CLOSE to fitting in a ponytail. To make matters worse, the haircut was completely uneven– over the next couple of days I noticed several strands on one side that were a full inch longer than the rest of my hair. I trimmed those myself at home, and over the next few weeks, I continued to notice random extra-​long strands here and there that I had to cut off.
Now, it has been two months since that haircut and my hair STILL does not fit into a ponytail (still not even close to shoulder length), and as it grows out, I noticed today that in the front, one side of my hair is a FULL INCH longer than the other side (this was less noticeable before because it curled under when it was shorter, but now that it is longer it lies flat and the length difference is VERY obvious). This is by far the worst haircut I have ever had in my life (and I was a kid in the 80’s so believe me, I’ve had some BAD hair in my day!).
A friend of mine had the exact same thing happen to her with a different stylist at MCV last year, so it seems like my experience is not unique. This is all made even more infuriating by the fact that MCV is really over-​priced compared to other Aveda salons. So I paid a LOT for this awful haircut I could have given myself for free with a weed wacker. And as other reviewers have mentioned, the fact that you can only leave tips in cash is utterly ridiculous. For services that cost that much, it is insane to not be able to just add the tip to your credit/​debit card. It’s embarrassing to have to run out to an ATM to get cash and then come back to leave a tip.
Needless to say, I will NOT be going back to MCV again. If my hair ever grows back to a reasonable length, I will be in the market for a new salon.

Hair Cut Service:
The stylist did not know what she was doing.
The cut was supposed to have one blunt line, and she sectioned it and layered it. It looks nothing like the picture. And she cut too much off for a touch up trim to fix anything or make it look decent.
They said it needed product to be styled to look like the picture. It doesn’t matter what I do to it. It’s like they. It a paper triangle and told me it can be a square but I’m not looking at it in the proper lighting.
Terrible.
The massage was awkward, like this chic did not want to be there doing her job.
Products are great, but I will be looking for another place in town that has cruelty-​free products.

I have been going here for about a year and love it! My stylist listens to what I want and I always leave feeling great. The massages while washing hair are so relaxing. They always offer tea and water and during the winter –warm cider, which was delicious.
The only thing I don’t like is that you can’t put a tip on your card. Half the time I forget and have to run and get cash and go back.

MCV is an Este Lauder salon. Actually it is an Aveda salon (same thing). I love Aveda! It’s like a cult that I am in. Aveda only. There’s only 3 beauty products I let touch my skin and hair. Este Lauder moisturizer, MAC studio finish concealer, and Aveda shampoo and conditioner. Get the point??? I think I should be in charge of the Este Lauder portfolio or a brand ambassador or something. So enough about the Aveda products, the stylists at MCV really do wonders. Since moving to WI, I made myself home at MCV and have a regular hairdresser who makes my life easier and less stressful. Every four weeks for a trim. The convenience and little text message alerts and reminders that MCV send to my phone to remind me of my appointment are helpful. I have a tendency to forget or not write appointments down. Oh and Kirsten does an amazing job. Such talent. Highly recommend

My experience at McV Salon was excellent. Staff is professional, shop is cute, and overall great service for a reasonable price.

Caitlin is an amazing stylist. She took time to hear what I had to say before jumping in. I have hair that is going grey, but is brown with blonde highlights. I am very particular about my hair. She is the first person in a long time who has made my hair look like it used to when I was younger. You can see the highlights after the coloring has been done — versus a highly-​rated place I used to go to where everything ended up muddled together and you would have thought I did the coloring myself.
My biggest issue, and reason for knocking this down a star is that they don’t take credit card tips and the pricing is high. It was $ 200 for color and haircut, which is very high. To not take credit card tips at this price point is ridiculous. I was embarrassed that I have to come back with a cash tip for my stylist.

I admit, I have very high expectations when it comes to service and this place was AMAZING. The stylist definitely took the time to listen to my concerns regarding my hair, gave me a oil/​head massage before shampooing my hair, a hand massage while my hair was conditioning and an amazing cut all for the low price of $ 33! I already have plans to make it back. Thank you for being so wonderful!

Have been going to MCV Salon for more than a year. Always excellent service. Corina is friendly and energetic. I always get a fantastic haircut. Very well put together shop.

I visited MCV today for the first time and it was a wonderul experience. Making my appointment was easy and I was able to get in right away. MCV’s has all the services one expects from an Aveda salon, the scalp, neck, and hand massage I received with my cut were wonderful and relaxing. Alison, who cut my hair, did a fabulous job. I’m currently growing out a pixie cut, which is always awkward and mullet-​y looking, but Alison did a fantastic job of trimming it into a stylish bob.
I’ll definitely be returning for my future cuts and trims.
As a side note – if you pay with a credit or debit card they’re unable to add a tip to your card, but you can pay with check or come back with cash. I had to run to the bank to get cash for a tip today and it was super inconvenient.