Garage Envy

We couldn’t be more disappointed after spending tens of thousands on our garage. We paid top dollar for the construction. But it has been shoddy in many respects. Cupboards misaligned, improperly assembled, flooring installed incorrectly, lights installed incorrectly. I can’t even count how many times we have had Garage Envy back for repairs. Sometimes it has taken as much as a month to get them to come out, the service has been so incredibly poor. I can’t be bothered anymore.
The main positive side of this is that the design was well-​done. The basic structure of the garage and its layout is great. One of these days, I plan to have it re-​done to replace Garage Envy’s poor workmanship with better quality. I will keep the design, though.
I will note that Garage Envy now claims to be a different company than the Garage Envy which handled my installation. To the extent that it is a different company, my review pertains only to the earlier Garage Envy.

this company sucks!!!
They will always try to charge your card; that is their goal
Management sleeps with AR’s
Unprofessional all the way from the office staff to the «installers»

Everything went great until we got to the installation part.
1. Garage Envy installed the cabinets, but didn’t have the counter top in stock. I was told that the counter top would be available in a «few days.» But they charged me for almost all of the project because it was «substantially complete.» Substantially complete means I can use the room, which I cannot.
2. So, after almost four weeks with the job still uncompleted (because the counter top was still «back ordered,» I write a threatening e-​mail and leave a pissed off voicemail with the sales guy. I finally get a response from them, promising to send out a guy to do the install.
3. Guy shows up. But it’s the end of his workday, and I think he had plans that evening. He used the excuse that he couldn’t «enter the job site» to leave without starting the job — even though other subcontractors on the job site that day had no problem «entering» the job site. We reschedule.
4. Another guy shows up – with alcohol on his breath. My general contractor sends him home. He doesn’t want the liability of a drunk guy on his job site using power tools. I can’t blame my general contractor.
5. Despite the four week delay, the fact that they have almost all of my money, and the fact that their guys have been either slackers or drunks, Garage Envy takes their sweet time setting up the next visit to install my counter top. Apparently, other paying clients (whose credit cards they haven’t already charged) take priority. Do I mention, by the way, that the four week delay is causing other jobs we have in the room to slip?
6. Finally, their guy shows up. But the sink that we had purchased at their request (an «undermount») apparently is the wrong sink because he meant something different (an «overmount»). Finally, the job gets completed.
7. But upon further inspection, it appears that portions of the countertop are warping. We’ve contacted Garage Envy to get them to follow up. They are not being responsive. Rozelle is not returning our calls or e-​mails. The sales guy was completely AWOL much earlier.
Bottom line, stay away!
UPDATE — THESE GUYS HAVE BEEN BOUGHT BY OUT BY ANOTHER COMPANY.

They did what I thought was a good job on my sister’s garage, so this started out as a 5 start review. Now one of the doors is out of true. No problem I thought they offer a lifetime warranty. WRONG!!! Left messages, always the same we will get back to you, or the service guy is not in your area. Funny how they were able to install easily in our area. Anyway, now finding out that they have been purchased by Closet World, and my sister’s cabinets are no longer being carried. You know what that means, to quote their representative, «I guess you are out of luck».
Word to the wise, «lifetime» is only what you make it.

Garage Envy recently completed a total garage renovation (transformation) for us and we couldn’t be happier! Our garage was in need of some serious TLC. Our requirements were to create as much storage space (behind doors) as possible as well as leveraging a tall unused ceiling/​rafter space. We also wanted to re-​epoxy the floor (correct a poor job done by the previous owner). We evaluated 4 garage /​cabinet companies before ultimately selecting Garage Envy. Our decision was based on: (i) creativity/​design conformance to our requirements, (ii) experience /​confidence, and (iii) price (although not the cheapest, within a tight range). From the initial contact through project completion, Garage Envy (and their staff) was prompt and responsive. The project was originally scheduled for about 3 weeks — largely due to enclosing the ceiling and creating an attic /​storage space. They kept to the schedule precisely and completed the work with a great attention to detail on time. Furthermore, they went above and beyond my expectations — it’s the little things that make a difference… and really cost them nothing, but made a difference to us. Special thanks to Barry, Miguel, and the rest of their team for making our garage one to envy :-).

I’m writing this review based on the fabulous job these people did on my boyfriend’s brand new garage.
He recently bought a house and the first thing he wanted to upgrade was the garage. He called Garage Envy and their designer came over within a day or 2 to take measurements and show us their flooring and cabinet color options.
The lady that came by was very friendly and really seemed like she knew what she was talking about. She came up with a design for the first half of the cabinetry and the flooring and it looked great. A couple of days later, they began working on the floor. It was painless since nobody was living in the house and they did a great job. The cabinetry was installed within a day or 2.
My boyfriend was so happy, a few weeks later he ordered another set of cabinetry for the other side of the garage. He had planned to leave that wall bare but couldn’t resist but to order more of their great products.
Once again the installation of that second order was painless and looked amazing once it was done.
We haven’t had any issues or complaints so far and my boyfriend is absolutely ecstatic with the results.
We will definitely keep Garage Envy in mind for future jobs on this house, or the next.

Got flooring for my garage and Joseph did a heck of a job. My garage floor looks gorgeous and I am extremely satisfied. They also finished the job quicker than they had originally quoted. Would defiantly do business with again.

I had always dreamed of getting my Garage hooked up. I accidentally stumbled upon Garage Envy and went to there showroom in Sun Valley. I immeditaley said I want that. They had a designer out a few days later Joseph Horek who immediately saw my vision. His measurements were spot on and everything I wanted he was able to put together in his design software for my approval. I am super inpatient when it comes to getting stuff on my house done. Soon as I pay for it I want it but I understand it takes time to get all the stuff made and I am glad I waited instead of going somewere else. The crew was super nice cleaned up at the end of each day although one of them I wont say who must have had beans for breakfast cause he blew my bathroom up twice haha. The end product was everything I ever wanted and they even put up my TV mount for free. Now my garage is seriously the nicest garage I have ever been in and it is definitely providing a lot of ENVY with my neighbors

I called for an appointment and Jamie and Gil came over on Monday and the upper cabinets were installed on Thursday! I am a repeat customer and I am very happy with the way my whole garage turned out. If you are looking for a quality product with professional service and results… look no further than Garage Envy.

You know what, I was going to write a really nice review of how they resolved my issues. But the more I think about it and the hassle and the amount I have to to pay for the total job and what was done and what was not done, the more I think, meh. I cannot in good conscience write that review. Sorry.

Rude! Over priced! IRNA the design rep has no clue about Design or how to measure! A half wall on one wall of a garage only and they wanted $ 4000 and the product is press-​board! Are you kidding me! I can get solid maple for that price!

Garage Envy was the solution to our garage. My husband and I were looking to make our garage a full functioning garage in hopes of having both of our cars parked inside along with cabinets and tools to store necessary items. Garage Envy was extremely professional, efficient, and gave us a reasonable quote. We were able to establish our design upon the first meeting and were scheduled to start the project in two weeks. It took about one week for the floors to be epoxyed along with cabinets installed and walls painted. Our experience with Garage Envy and both of the Tonys working on our project was wonderful and we highly recommend their services.

They are so bad. I called them last week to get a quote and they came out on Saturday at 8 AM and promised to give me a quote by Monday and I never heard back. I called the company and left massage and no call back. AMAZING !

We spent quite a bit of time deciding it was time to finally turn our garage into a usable space.
We called Garage Envy and they showed me a computer design that was very creative. The designer Joseph gave me two options, one less expensive than the other, and as is my nature I took the more expensive option, only because I found out they are general contractors and we wanted to do everything at once including moving the washer and dryer into the garage and covering the water heater with an enclosure.
I was very pleasantly surprised. Sam and his crew did a great job and finished it all in a week. Very thorough, the flooring job is amazing and the white cabinets are gorgeous. We added tons of usable space to the house. It was more expensive than I originally planned to spend but I didn’t want the problems we had two years ago because we took the cheap route when we added the bathroom from hell from the wrong contractor. I learned, sadly, you get what you pay for when you hire the wrong company.
I will recommend GE to my friends and family — overall they did a really great job.
A+ service and RESULTS :)

Envy. This is exactly what everyone who visits your garage will feel after Garage Envy is finished with your old one.
This company does incredible work! Any nasty garage into a gym, a collector’s show room, in home auto shop, a sheek organized garage and more! Scott one of the co founders is the most diligent and hard working man you will ever meet. He literally won’t stop until he finishes what he started.
It’s all about sitting down and getting to know each other to create the perfect garage you want for yourself, family, and home!!!
5stars for garage envy!

The installation team (Tashchyan brothers) from Garage Envy were excellent!!! These young men were outstanding. They were prompt, quiet, clean and respectful… truly professional. I am a stickler for detail and I could not find one thing to complain about.

To put it simply, I was impressed. I am an avid Unilocal user, but have never taken the time to write a review, good or bad. However, I am compelled to express how ecstatic I am that we now have a garage that is, not only functional, but gorgeous!
The installation team was so efficient and professional! This was quite a change from our previous experiences with many contractors. If you have had any work done on your house, you know what I’m saying! My husband and I were especially blown away by Vincent. He was so noninvasive, and cleaned up the entire area at the end of each day! Can you imagine a clean and tidy construction site? Thank you Vincent!
We decided on the brushed aluminum finish for the cabinets, and it truly looks stunning and classy. I am believer of quality over quantity, so I appreciate that all the materials are high-​quality and super durable (e.g. the shelves are 1″ thick, so I never have to worry about warping). Of course my husband is in love with the liquid granite floor that is oil-​proof, but I mostly love the way it looks!
Worth every penny!

DESIGN: 2 or 3 of 5 on the overall design.
* The whole reason I did this was to move my files to the garage, but the final install had file drawers that don’t fit files. This takes off 2 – 3 stars. How do you sell file drawers that don’t fit files?
* There was a miscommunication on the size of the slat wall I guess so instead of it being one piece, it was several cobbled together. It bothers me a bit, but I’ve been told this is standard and ok. It would have been one piece had there been proper communication.
* Overall, the cabinets look nice and the rest of the design seems ok though some (many) miscommunications between design and install (stainless steel looking ones). We’ll see how they hold up.
INSTALL: 2 of 5. The only reason I give a 2 is because the installer was so nice.
* A 1 day install took 4 or 5 days over two weeks with 3 drawers going in rather than 4, the accessories not showing up twice and an entire side wall missing that I had to personally call the person who did the design to sort out.
* The pre-​install meeting where I went over the whole design and preferences with was with the guy who was supposed to be doing the install. They changed installers and didn’t notify me leaving a breakdown of communication.
* My first install was scheduled for 7am at their request. Though I worked past midnight the night before and was there waiting at 6:30, they showed up at 8:30. Another communication error.
* The good thing about the install is that it was set up on a Saturday at my request. The bad thing (aside from sitting there for an hour and a half waiting), is that they have no support on Saturdays in the event that a part is missing or there’s a question.
CUSTOMER SERVICE: 1 of 5.
* I give a 1 because when they realized the number of drawers installed was wrong, they jumped quickly to recitify and I very much appreciated that.
* When I wasn’t available to sign off on the design the moment they finished and couldn’t until the following day, I received THREE phone calls over 2 days saying that my boyfriend who opened the garage (since I couldn’t rush home for a 4^th or 5^th day) said it looked ok when they asked him how it looked so they’re going to run final payment before I can look at it. Now, he was not party to the agreement– he just let them in and they tried to run my final payment off of that. 2 of the calls were from the general manager and those calls were after I told them I could look at the garage the next day. After all the delays over 2 weeks, 24 hours and they turn into thug bill collectors. This was the final straw. I had issues with Closet World, but this was even worse, so I would just call them–
One last note is that when you set up the appointment, be prepared for them to push a bit for you to finalize your plans and make a deposit that day. Don’t expect to get time to think about it without a little pressure–

Poor design, poor execution, poor quality. Worker cut through a drain pipe and then covered up the drywall without repairing. High pressure sales up front (watch out for smooth promises), and lots of arguments as the timelines slip and promises are forgotten. There are too many other options available if you do a little homework.