US Post Office

It’s too bad that Unilocal doesn’t allow negative stars and this place deserves minus 100! The workers in this post office are rude, slow and totally unpleasant. Customer service is NON-​EXISTENT. Rather than add additional representatives when the line is long, they close service desks and one or more of them take a break! There is absolutely no sense of who is paying their salaries and who their customers are. I completely dislike going to this place as I know I’ll have to put up with their «put upon» attitudes.

This is truly the worst post office I’ve ever been to. Even worse than the one in Tujunga, and that one is bad. Customer service is a foreign term to the government employees working in Sunland. There is usually only one person working the counter, and nothing moves any faster when there is a line. Had to get a po box there for a while. Can’t even explain all the neglect, the promised return calls that never happened and the sheer lack of knowledge, cooperation and execution of something so simple. And the attitude that went with it. I too would not even give this post office a single star if it were possible. Must be nice to have a secure job where you don’t need to worry about customer service.

Wow what can I say, I love my USPS offices but this one is something else! the employees here never help or answer my questions, instead I have to deal w/​attitude or God knows what from the people that work there. Pretty sad considering these people have great jobs that they should be appreciative of but not here. Avoid this place at ALL costs!!! you’re better off driving 5+miles down to the La Crescenta post office!

Fast service every time I’ve come for mail services. I’ve never had to wait more than 5 minutes. They do passport services too but when I came for that they overcharged for the photo services and service was SLOW so I recommend getting your passport photo somewhere else.

It’s a post office! It’s on a quiet street across from
a park! There are limited parking spaces in the front, but there’s additional parking down the one-​way alley a few steps away.
The employees are kind and courteous. There’s rarely a line, and when there is, it goes fast. I drop off bills here on a regular basis and they have P. O boxes for rent.
What I like best are the specialty stamps they sell here for Christmas, Hanukkah and Valentines. They also sell celebrity and sports stamps. Small greeting card collection and postal accessories.
A cute, tiny, neighborhoodie post office!

Yeah this place shouldn’t even get a star. It needs POSTAL INSPECTOR!!! Letters lost!!! Money stolen.

This place shouldnt even get a star!!! Place sucks and all these losers that gave it 5 stars are fake they must work there!!! THEY LOST MY MAIL 3 TIME INCLUDING MONEY!!! POSTAL INSECTOR NEEDED AT THIS AREA!

This place is a nightmare. They rarely have enough people working there. And they don’t often differentiate the passport line from the mail line, so you can be stuck for literally hours in a line of 8 people. Avoid!!!
Today was 3^rd in line and waited in line 35 minutes. This is typical. Boo

this place they are rude & uptight. our mailbox is like 10feet in from street, one day a friend stayed over with there dog & was in front yard so mailman did not deliver, days go by no mail. so igo to post office to see whats up. they then made me wait tor manager for hm to tell me that no mail will bedelivered to this address until the mailbox is moved to the street & dog gone. no i rent a room so i can not just move our mailbox the owner has to. so i say that & ask so how am i supposed to get my mal. cause now this post office is now sending all mail back to the senders. so i say how can i get my mail at least? his reply is get a p.o. box. ha right. anyway real mean and not willing to work with the people. thumbs doown

I’ve been going to this post office for years, but over time, service has become worse and worse. Now it seems as though ALL THE POST OFFICES have the same method of operation: Be slow, disrespectful and grouchy.
I walked into this post office this afternoon and there were 12 people in line with one woman working the counter. I asked her if she could please ask another employee to come out and help. She calmly said «I’m not allowed to ask a worker-​on-​break to come up front».
Two weeks ago, I went in for stamps. I waited in line, and when I got to the window, I was told «we don’t have any stamps». I asked «why don’t you put up a sign that says you’re out of stamps?» She said «NEXT!»
I was a union-​man all my life, but the Postal Employee’s Union (or whatever it’s called) has created a monster! The Post Office has been billions of dollars of debt, year after year. I hope it’s privatized… SOON!

I have yet to walk into this Post Office in Sunland but I love it for dropping off my mail out front. They’re a little bit out of the way for me but I much perfer to come here and drop of my stuff than to go down Van Nuys or up Hubbard. It’s quiet and clean and empty so it’s quick and easy :)
Pick up times for the mailbox outside are Monday-​Friday 10:30am and 5:00pm. I think the times are the same on Saturday & Sunday.

It’s a post office. So expect a long line and impatient customers. What would I complain about? I can’t think of any but the very limited space for parking.
The PO employees are helpful and trying hard to be polite. I don’t come here if I don’t need some stamps, mail important docs and passport.
I haven’t encountered anything negative yet so therefore, 4 stars!

Negative stars! This is my second review about this place but i guess the first one was too offensive so it was removed but I think i have every right to complain from this place. i have not been receiving my important mail like an insurance settlement check that we were waiting for months, which i had to call and place a stop payment and second time I had to forward it to my sister’s address until i finally got it. Then I am still waiting for my second bank atm card which i haven’t received. My mail man as i mentioned in my first ReVIEW cannot SEE well, and that is why I was suggesting a stronger prescription for his glasses. The reason being I am getting all my neighbors mail and I am missing mine which I am sure my neighbors have it or they just threw them away!!! I want my darn mail. I am waiting for another check in the mail from this loan company, I am waiting for my atm card, my daughter never received her financial aid paperwork in the mail. I mean come on, if they would hire me I would go and I would actually deliver the mail to the correct addresses I don’t think it’s that hard to put the mail in the right box, right??? I went inside this post office and complained and asked to speak to a supervisor nobody really cared, they took down my number and nobody called me. I went to the us postal websiTe made a complaint but I guess it’s okay for my mail to go somewhere else, I guess us post office and this branch specifically do not care about what their employees doing. So if i don’t get my bank card and if someone is opening accounts under my daughter and my names with all the information they have on us I will file a law suit against this place and perhaps that would get their attention. However, sadly enough this place and their workers especially one older lady there doesn’t speak English at all!!! anyone seen my mail??? SOMEBODY HELP!!!