Sunnyisles Dry Cleaners

I have used this Dry Cleaner for the past 2 years because they are located close to my residence and my kids school.
Their service was «fair», however from time to time they would return my clothes (shirts and slacks) NOT as fresh/​crisp/​clean as expected, which is an embarrassment due to their high prices!
During my LAST visit, I was APPALLED to find ALL MY SHIRTS (6) were ALL STAINED, in the same exact spot across ALL THE SHIRTS!!!
The attendant claimed, it was my fault for using a pen in my shirts.
When I advised her that I –do no use– pens in my shirts, and even if I did, HOW ON EARTH would it stain through all the shirts in EXACTLY THE SAME SPOT!!!
Her response was, «It must be a coincidence and it was surely my fault, Please pay up, Cash or Credit?»
When I asked to speak with the manager, she told me there was no manager available today.
I returned the next few days, and the «manager» was never available!
Steer clear of this place, you will have your clothes damaged and they will NOT offer ANY REMEDY!!!

The service done was pretty good but the price was way too much. Let’s say it’s OK. The guy was going his job and he get payed but why in the name of God you take out my tags? Did I asked you for doing this? I mean this pants have the tags on and they supposed to be a present. Now I can’t give them like a present… I payed the pants… I payed your job… and what should I do with the pants? Garbage. I’m very very but very disappointed. I mean what was in your mind when you did this? The tags were on the top part of the pants and your job was just to adjust the length of the pants… So… No reason to remove them. For sure I’m never gonna come back to you.

Awful service, awful attitude and awful quality. We have used a high end dry cleaner for years and decided to give the one across the street a shot. My husbands shirts came back not looking crisp and well done as our previous cleaner. We may have given them another shot if not for the fact we dropped a jacket off on 12 27 for alterations and the woman told me it would be ready the following Friday that it could not be completed by New Years which was fine. I failed to check the ticket and it said due back the 12^th which had been her mistake. I tell them I need today as I leave for two weeks and once again it is not done but I can come after 5 today. The manager never came out, the woman at the register could care less so they lost a customer. You would think an apology or recognition of their customer break would be acknowledged by someone who works there. Reward a business who knows how to treat customers with your loyalty.