US Post Office

I just went to pick up a package and it’s Saturday. I didn’t know they close at 1pm. It was 1:15 pm when I got there. The guy standing at the door said the windows were closed but when I said I was coming to check my P.O. Box he let me in. I stood there for a good 7 minutes before I got someone’s attention and they took my yellow slips and grunted all the way in the back to fetch my packages. When the packages came out they were very big and I said I can come back in 5 minutes with a cart. He barked at me saying no I could not do that and to come back on Monday.
The Asian man was extremely rude and made me know that I disturbed him by asking for help after the PO closed. My question is if he was going to be so rude because he was working after the place closed and agreed to find my packages why didn’t he just say the post office was closed to begin with instead of going out of character and try to be nice. At the end he was a total a hole. I hate this post office. The people are the rudest people in NYC.
TEN THUMBS DOWN!!!

They lost my package but said there was nothing they could do. Unhelpful people who evade responsibility completely. It takes a lot of self restraint to not punch them in the face.

I don’t know why the waits are always long. I feel like I’m always done in less than 5 mins. But low and behold, there is always a wait. ALWAYS.
Let’s start off with the good news: The service has been pretty friendly in my experience. I’m not a hot mess. I always come prepared with things labeled, etc. So my one-​on-​one interactions have been fine.
This location never has fun stamps. I’ll get Christmas stamps in February. I’m a big letter writer so this is a pet peeve. It’s messy. This isn’t my carrier service location (boy, could I write a review on that) so I can’t comment on home service.
They’e always out of stuff and this location has limited services. I’ll keep coming back because it’s the closest Post Office to me but I’ll enjoy it like a visit to the dentist. Actually, I like the dentist more.

Somehow I always get letters that are not meant for me. Usually I put them back in the mail box. But it is happening too often. I wonder if my mails also get sent to different addresses. They should do a better job sorting the mails as they tend to have many personal informations. Worried
Please sort the letters properly.

This place is F-​ING joke and deserves negative stars! They are the laziest and rudest bunch of people I’ve ever encountered. I can’t stand how the carriers just leave the mail bags in the middle of the sidewalks. Letting your mail to be stolen. Then the carrier is to lazy to walk a measly 8 steps to let your package with you but instead gives to the Super! They wonder why everyone hates the post office and why they are losing their jobs. I try my hardest not to use them for anything.

The people are generally pleasant but the lines are long. They need more staff, or more efficient staff.

I have always thought this post office to be mediocre at best, but today I was really annoyed. It was my understanding that they open at 9am, but although the door was open, there was a clerk in the window, and she was giving people their packages, she explained to me that she could not mail any packages until the official opening time of 10am. First of all, it is ridiculous that a post office in a metropolitan area has such limited hours. The little post office in my parents’ rural upstate NY town opens earlier in the morning than this. Second, if you are going to have the door unlocked and an employee present, it is just annoying that 9am-​10am is not full service.

So the plot sickens.
Today, they ran out of stamps.
Yes, the US Post Office.
Ran.
Out.
Of.
Stamps.
Is Chase going to run out of money next?
But that’s not what brings me here. It’s 5:00pm, closing time. A woman walks through the open, unlocked door. Steps in line. Waits. 5:02pm, a USPS representative walks out, and *pulls*… yes, pulls, the woman from the line.
«We closed.»
«I just want stamps.» (She doesn’t know the cruel irony yet.)
«We closed.»
No imaginary stamps for you lady.

It’s conveniently located in the heart of Sunnyside, off of Queens Blvd. on 44^th Street. As most reviewers mentioned: don’t expect to find parking and office hours are a typical work day shift, 9−5pm and Sat. 9−1pm.
I’ve never had issues with staff at the office. They’re friendly and during many of my visits; I’m in and out within 20 mins. A bit of a musty atmosphere with a wall-​hung TV on NY1 in the background.
My concern lies with those that deliver mail. It’s not illegal to write on mail but whomever delivers my mail writes passive aggressive messages on them constantly.
I don’t always have control over how a sender writes my address — some do not include an apt. # — but it will have my name, which is also on my mailbox. Most cases, I end up with a piece of mail (with his/​her writing) proclaiming, «if it happens again — you won’t get your mail» or I get a «sorry we missed you» yellow slip. I’ve spoken to the PO Master but complaints go unattended to. Does this happen to you?

HORRIBLE!
Usually its not bad, maybe just a long line but the staff behind the window is ok, BUT today was a different story.
The worst service from this lady, I think she’s a supervisor, just the rudest person ever.

Worst post office ever! I used to be a wedding planner and constantly was at the post office. Out of all of my experiences with USPS, this location is by far the worst. Rude staff, up-​charges you for everything. Next time I have to ship anything, I’m heading to UPS.

Don’t understand why a post office would only offer 9 – 5 hours during the week. Could they make it any more frustrating to get a package. I usually have to wait a full week before I am able to get there to pick up a package because I’m working from 9 – 5! It would be nice to have a 8 – 4 or 10 – 6 hours or something resonable.

Quite small. Bright. Gets the job done.
But if this place gets packed like during the peak hours or peak season, you got a line that will form and crowd up the place. There is ample room and stands to take care of your packages. While waiting on the line there is the stand to lean on if you get tired. Or use it rest your package. Usually there’s only two clerks on hand but it changes to even one or three, depends. The place has a quick drop, automated services via a kiosk, boxes and P.O. Boxes.
How fast are they? Not fast nor slow.
How friendly? Not friendly nor tempered.
How fun/​grand it is to mail something at this location? Not exciting nor dull.
Would I come back here? Yes, because I need to mail stuff. And pick up stamps.
Woohoo!

Usually pleasant people. Do not go here before noon. Over crowded and one person trying to service the whole line. They will not ship anything for you before 10am. So if your in the rush, it’ll be a big mistake thinking you’ll be in and out of their fast.

Haven’t had any problems at this post office and have been able to be in and out within 10 minutes of my arrival at the latest, including the line time.
It should be known that the people come early to try and get the window service, but the window service does not open until 10am. Delivery pickup with those little slips starts at 9am or 9:30am.
They also have the APC which is very convenient if you don’t want to wait in line and know how to use it.

Unfortunately this is my local post office, so I have no choice but to deal with this location when my packages get a «delivery exception.»
When FedEx delivers packages and there is nobody home to sign, the package gets re-​routed to the local post office, and they attempt redelivery and leave a sticky note stating that they attempted delivery on this date with their information. Luckily I track my packages online, since there was no note. For some reason, the man who picked up the phone– let’s call him «Grumpy” — decided I was lying when I said that there was no note. As if there was no possible way that a post it (it’s basically a post it) could fall off the front door of an apartment complex where hundreds of people walk through the door each day and that note could possibly have been lost. Besides that, I told him the tracking number, and after he shouted «What??» at me three times, I was finally able to relay him the 16-​digit tracking number (apparently it was my fault because of the background noise at his office, he couldn’t understand me). After which he told me that the package was indeed at the post office since last week, but that I would need to pick it up myself, or be home during delivery. The post office hours are 9 – 5 on weekdays, and 9 – 1 on Saturdays. I told him I have typical 9 – 5 working hours and that weekdays are nearly impossible. He told me to come on Saturday, and I said that I can’t since I volunteer in the mornings. He told me that they’re open at 9, so come then. I said I can’t, I volunteer from 9 – 1. He then basically told me «too bad.»
The only other option would have been to have my boyfriend pick it up for me, but he can’t BECAUSE HE NEEDS THE POST-​IT TO COME PICK IT UP. But I never got the post-​it! What am I supposed to do? Leave work early? Not go to my volunteer work? I don’t understand why he could not suggest something plausible, such as redeliver the note, so I could sign it and get someone else to pick it up for me. Also, why was he SO RUDE? Is it such an inconvenience that I call looking for a package? Isn’t that his job? To sort packages and deliver them? Am I asking too much for him to find my package and to deliver it to me? AM I??? I will figure something out, because that’s what normal people do, but give me a break. I wish I got the guy’s name so I can be more specific. All I know that it was a male, rude, possibly in denial about his sad existence, likely relishing the small amount of power he gleans from denying people their packages. I mean, I offered to pick up the package myself. I basically offered to DO HIS JOB FOR HIM. And all I get is a big «F*** YOU.» Wonderful. Happy Holidays a**hole. Thanks for your help and the generous helping of attitude.
I miss my old post office on 23^rd/​Lex. My mailman was super nice, and the staff there was friendly.
The ONE person who is great there is the manager, Danielle. A similar situation happened a few weeks ago and instead of telling me «f*** you» and «too bad», she offered a solution. She told me that she would be willing to let me into the post office at 5:30 to let me pick up the package. I really appreciated that she was very understanding of typical working hours, and that she would be willing to go out of her way to help me out. Very cool.
The other guy– «Grumpy” — not so cool.

Lovely people working here, kind and friendly and patient. I have never had a problem and have been going to this PO for more than 10 years.

I had my first experience here today and it was not a pleasant one. The line was extremely long, which would have been fine if the service made up for it. It did not. I waited on the long line with my boyfriend who had a question about how much shipping would be for a certain item. Jimmy was the employee who «helped us.» This man was incredibly rude and acted as though we must be the dumbest people in the world to be asking such questions. I could not get over how this man acted. He did not help us with anything and I had to instead ask a series of questions until I was able to pull some useful information out of him.
After our question, we were told to address the package and get back in line. Usually, I would have already addressed the package but since we had a question that ultimately led to us not using the envelope we had picked up that would have been a waste and I had considered this beforehand.
So back in line we went to wait our turn AGAIN. We were helped by someone who was not as horrible as Jimmy, but I have to say that while observing from the line, I witnessed a good amount of rude behavior towards the customers.
Conclusion: The people who work here are rude and unpleasant. Avoid Jimmy. And know exactly what you are doing or prepare to wait in line twice.

What really ticks me off about this post office is the HOURS. They close at 5PM on weekdays and I think 1PM on Saturday. When is a working person supposed to go? I almost always ended up going to Maspeth or Astoria for my postal needs :(
The post office is very tiny, and there is a nice TV to watch while you are in line. And if you are a working person that can only go Saturday morning: Oh you WILL be in line! I think the people who work here are very efficient, there’s just too many people because they have crappy hours.

This sounds strange, but I’m proud that Sunnyside has it’s very own post office, located in the heart of the neighborhood. Since LIC /​Astoria /​Maspeth /​Sunnyside are all within subway stops of each other, the area’s borders become a little bit more murky. With a centralized post office, there is no mistake of which neighborhood of Queens Blvd and 40s is located in.
Not much can be said about the building. Like many post offices, it’s not very noticeable and the parking is terrible. Service is suspect at times and given the size of this place, holiday lines must be a nightmare. Another thing I’m not a fan of is the fact they close till 5PM every weekday. If only they were open an hour later like some other branches, I might still be able to visit the place to send a package off in time.
Something that might be of use to folks, is this Post Office happens to be one of the few that can assist with Passport Applications. Just make sure you have a your photos taken (expensive to do it here) and your info filled out to start the process.