A Orange Cab

This is the worst cab service I called for a cab and they told me 10 to 20 min and 30 min pass I call again ask if they are gonna send a cab they said 3 – 7 min 1 hour later no show I call again tell them I called for a cab «adress» 1 hour ago and no cab ever showed and he tells me I never called when I have phone calls with on my call log! And he just hangs up on me without asking if I would like a cab,!! The person I talked to was so rude I never got any service they deserve no stars at all.

The meter was ticking even while we waited at the signal. It increases by $ 1 by the time we wait at the signal & move when it’s green.
I paid $ 8 on über from my home to Sunnyvale Caltrain. Took Orange cabs from Caltrain to my home and paid $ 14!
Will never use this service again.

Worst cab expereince in my life and ive prob taken about 200 cab rides in last 5 years.

For a business that has a lot of competition, how can you distinguish your company apart from your competition? Service. I believe that it what A Orange Cab have constantly failed to learn. Based on my experience with this company, I have to say that they are represented by unscrupulous driver with questionable moral and ethics. Next time, instead of calling these guys, I would rather walk. Last but certainly not the least, the last time I check «a» is the wrong article to follow a vowel; A Orange Cab?

I guess it is my own fault for not checking the reviews of A Orange
Cab of Santa Clara before booking. I was suckered in by the coupon. I
made a reservation and had a confirmation email for a ride to SJC for
8:20am. At 8:25 I emailed to ask if they were coming. At 8:28 I
called and was told someone would be there in 7 — 10 minutes. As I was
about to drive myself at 8:40 the driver called to tell me he
was 40 minutes away.
Lucky for me traffic wasn’t bad and long term parking wasn’t full and I made my
flight. But I didn’t need to start my day with the stress. There are a
lot of taxi companies. Find another.
Really deserves 0 stars. 1 star would have been for admitting the screwed up and not asking me to wait another 10 minutes!

Nearly got killed on Saturday night off the 880 s when the driver of cab 4026 missed the exit and nearly hit our car when he decided that he was going to exit the freeway anyway. After that he was aggressive as though we were in the wrong! If we hadn’t practiced some defensive driving skills we would have been visiting the hospital and not enjoyed our evening. I called the cab company to complain but they didn’t care (the guy who answered the phone barely spoke English). I hope the driver of the cab didnt have any passengers with him or they would have been scared witless as we were.
If you value your life don’t get in one of their cabs and watch out on the freeway as they are not professional drivers!
Would give negative stars if I could…

Cab was on time, but then it all went downhill from there.
Cab driver did not agree to the set price to airport that I already confirmed the night before when I called their main number. Then on top of not accepting the set price, he refused to accept the coupon on his website. I had to argue with him the whole time, then I ultimately left no tip. Also after reading all the other reviews here, I will also be inspecting my credit card statement carefully for fraudulent charges. What was I thinking when I called them up to use them?
They are a SCAM to try to get your money while making it as difficult as possible to accept prior set terms.
You will be VERY unhappy with their service. I highly recommend you go with another cab company or any other means of transportation to get around Silicon Valley.
If this company is intelligent, they will either fix their customer service problems, or they will close up shop due to the fast word of mouth that will go around about their horrible service.

Driver had difficulty with English, but the cab arrived and took us to our destination. Nothing special nor awful…

i will never use this company again. i had a doctor’s appointment at 9:30 PM, yes PM, made my reservations online to be picked up at 9:00 PM. No one ever showed. i finally called them. They said «what you have a doctor’s appointment at 9:30 PM tonight ?!» i said yes and now i am going to be late because of you ! They finally show up about 30 minutes late, i am now late to my doctor’s appointment, luckily they didn’t really seem to mind. They said they would be back the next morning to get me at 6 AM. They never showed. i called them. The guy who answered said «i am sleeping call someone else» and gave me some phone number. Needless, to say i never called that number and had to use Google to find another way home. Useless and will never call this company again.

Appointment made, for a 9am pick-​up for a ride to the Sunnyvale Caltrain station, all of 3 miles. They no showed, with no call. Everytime I called, I was told «just 3 minutes» (at least I think that’s what they said.) I finally (after 25 minutes of waiting and calling) drove to my office and had someone from work drop me off. Two Orange cabs sitting there. Useless.

So I’ll just lay out the facts.
Driver picked me up at the Caltrain station. Was pretty rude. I was going to a big conference and wasn’t sure where the entrance was. He left me on the corner and drove away quickly while I was still trying to figure out if I needed to be on the other side of the complex.
Then, I’m looking through my bank statement and he has charged me $ 20 THREE TIMES. Three separate transactions. What a joke! I’m currently on hold with my bank and have been on hold for 12 minutes, but it’s worth it to get these FRAUDULENT CHARGES removed from my account.
NEVER use A Orange Cab, if you can help it. And by the way, it should be «An Orange Cab,» guys.