Chang Steve, DDS

Had one of my wisdom removed by him earlier today. After knowing that my dentist was on vacation I had to randomly select one in the area and I stumbled upon the right place at the right time. Dr. Steve Chang made the extraction process very painless though out. and in fact I actually have very very little swelling as well. Would definitely recommend him! And will definitely be seeing him again to get the others extracted as well.

Was referred to Dr Steve Chang by my dentist. Dr Chang is very professional, performs excellent surgery and makes the whole experience as painless as it is possible. His assistant Wendy is very helpful and understanding. From being skeptical on my first visit (not sure how the surgery would go), I walked out after the final round very very satisfied.

I was extremely distressed after a phone call to his office asking for a simple explanation of the charges and insurance coverage. I was caught off guard by the level of unprofessionalism they have displayed, treated me with very rude, condescending manner. On top of that, they have no qualms of bringing up a grudge against me as a patient, sounding very accusatory but no concrete example. I honestly don’t know what this person Sue was talking about because she can not explain it clearly and I had very minimal interaction with them, only scheduling appointments a long time ago.
What I got from this experience is they don’t care about customer service, they don’t like to give explanation about charges or anything, I definitely would not go back.

Skill matters!
I was referred to Dr. Steve H. Chang for a periodontal treatment. I was very surprised of his competent level along with his style. I was very nervous when the procedure began. However, he handled the whole procedure very efficiently, fast, and was comforting along the way. At times, I noticed him moving his body around, sometimes switching positions with his assistant, in order to get to the awkward areas in my mouth. He moved his fingers and tools very effectively inside my mouth as if he was the iron chef putting a feast together. I heard him humming along as well, which dramatically eased my nervousness and body tension. This showed his confidence, skill, and his strategy to relax a highly intense situation (to both of us). The procedure ended painlessly fast! Well, I consider him highly skilled, which is what I am very satisfied about his practice and integrity level. In addition, Dr. Chang has a very cordial team — Wendy, the Assistant, and Sue, the Office Manager. They appeared to have great chemistry, and complementing well to each other at work. Regarding his style, he maintains certain harmony in his office setting. I was told that he greets and feeds the beautiful tank of tropical fish (his pets) first thing when he arrives the office. He even cleans the fish tank himself! In all regards, I feel that he is a very experienced doctor, and has a lot of good qualities. Above all, my impression of his practice was as if I were in a concert, enjoying the conductor, who brings out a beautiful masterpiece of performance with pride, and enjoyed the applause at the end. I consider Dr. Chang’s work on me is a piece of art, that can only enjoyed by him, as a curator, and me, the audience, who benefits the delivery of his work. Thank you Dr. Chang, Wendy, and Sue for job well done!