Comet Plumbing & Sewer

I have used Comet Plumbing for my last two plumbing jobs. On each occasion it was an emergency. The first emergency we had was on the evening of valentines day, the night before we were leaving for a weekend without the kids. I called at least five plumbers. All promised to be there in under an hour; by the time I gave up on them and called Comet, it was after 11. Andrew came promptly, worked quickly, and didn’t gouge me with after hours fees. Then this past weekend after a big party, the pipes backed up. I called Andrew right away, on Sunday after 6 pm. Andrew said he was booked all the next day, but when I explained that it was urgent, he showed up within half an hour. Again, no extra fees. I highly recommend him. He’s a nice guy, too.

I called Comet Plumbing in desperate need of a plumber. Andrew was right on time, he said he’d be there within 30 min! We had a back up in our drain that flooded our kitchen. He promptly assessed the problem and proceeded to clear the drain and clear the blockage. He was very polite and explained the process he was going to take to fix the problem. His rates were good and reasonable. There was no extra charge for the late night visit either! I highly recommend him and will be calling him out for all my plumbing needs!

Finding a good plumber is like finding a good doctor, dentist, lawyer, or mechanic. These relationships are based on a profoundly high level of trust. You can call a good plumber in a time of need, and he’ll come right away and make everything better. I deeply value the business relationship I’ve formed as a repeat customer of Comet. Since I can’t review each time Andrew and Comet have saved our bacon, I’ll just list the jobs here:
May 12, 2012 — My wife and 4 year-​old daughter were alone when our ancient water heater rusted out and flooded the garage. She found Comet on Google. Over the phone, Comet helped her shut off the water to stop the flooding. Andrew arrived within the hour, showed us the cause of the problem, quoted the job, and purchased a new water heater that met our needs. He did extensive work to not only install the new water heater, but also to bring the entire installation, plumbing, and ventilation up to code. All was resolved, and bath time occurred right on schedule that night.
August 13 — At my request, Andrew inspected the 20 year-​old water heater in the condo we own. The same kind of flooding there would have been catastrophic, and Andrew pointed out the telltale signs that this appliance was indeed on borrowed time. I arranged to have Comet come in the next day when I had scheduled the delivery of a new dishwasher, as well as another handyman to do some unrelated projects. Andrew took great care in the installation of the new heater which was on the second floor of the condo. He was careful to stay out of the way of the other technicians while he installed everything to code and was meticulous with every step. I appreciated the time he took to communicate the rationale for each step he took.
Later that week, we had a kitchen clog that was bad enough that I couldn’t resolve it with chemicals or a snake. Andrew came by on his way home from a big job and used a high-​pressure jet tool to flush out the clog, which it turns out was pretty extensive.
This morning, I asked Andrew to come over to replace our derelict garbage disposal. He came over immediately and just happened to have a replacement unit on hand. He made our home safer and pointed out where we could improve the wiring under the sink. He also installed a water line for our ice maker that we’d been wanting to put in but had been procrastinating for fear of messing it up. The ice maker’s doing it’s thing as I’m finishing up this review. Can’t wait to use it.
A good plumber is someone you count on to get you through difficult times, and sometimes to make things just a little nicer at home. We’re grateful and have real peace of mind with Comet. I really hope that my review doesn’t get filtered out just because Comet doesn’t pay for a premium listing here. My reviews are written with a lot of heart and consideration for what other members here need to know. I’d take it as a sign of complete disrespect if this review doesn’t make it past the weekend.

Believe me, I wish I could give them zero stars. The guy (Andrew) came out to unclog my drain and not only FAILED to do so, but gave me a leak in the process!
Started out by placing a 5 gallon bucket under the two sinks that were filled with water. I told him there’s no way that’s only 5 gallons in there. So I end up using one of my pots to scoop water out of sinks and into his bucket. 3 buckets later he starts ‘working’ on the clog.
He left me with a leaking pipe stating that the last plumber did it. How’s that when those pipes aren’t even a year old and was not leaking until he touched it! He couldn’t even fix the leak and left telling me to call a plumber! All told, he was here for about an hour and a half.
I then called $ 15 Sewer and Drain and they were in and out in 15 minutes and fixed the leak he created.