Daniel’s B & M Cars

I’ve got a 2000 M5 and 3 series I take for service here whenever needed. Last month had to have radiator replaced and also had leak in hydraulic line for brakes. Linda as always worked to get me fair price on parts and easy to schedule a day that worked for me. Dropped off night before and picked up next day. All done, and as a bonus, they fixed my indoor trunk release button that had fallen through the housing. A nice surprise (no charge) and a reflection of the great service. These guys know BMWs, price fairly and service is top notch. For out of warranty and older BMWs it’s my go to place and one I strongly recommend.

So firstly a little background of my situation. I was brand new to the South Bay Area. I had just retrieved my 88 BMW from a car carrier after a cross-​country move. I needed some general oil service but also a diagnostic done on the car for a long standing hard start issue.
I hoped to find a competent and knowledgable local shop that could offer OEM quality service at honest prices. Daniels more than delivered. They blew it out of the park. My technician Floyd was a man on a mission. He completely took the car on as his personal mission to resolve my issues and really know exactly the problems all the way through.
He explained every little issue in detail and in a way that was understandable. The extra time spent to figure this out was never added as a charge and he even threw in some replacement seals and other fixes for free.
To say that I’m impressed is a huge understatement. Special mention to Linda for her charming and friendly candor all the way through the process. Five star.

just picked up my 1974 Bmw 2002 from them today.
they offered great customer service and were willing to take on my «project» car which most shops would shy away from.
the cost of the work was reasonable and i felt made me feel confident in the work they were doing. overall i had a great experience

I saw him for a problem with my Mercedes. Even though I was not impressed by his knowledge and professionalism, I still left my car for service. The next day car was over heating on the freeway because he did not bother to assemble the parts properly. I would not recommend him even for simple fixes, there are much better places nearby.

I have been going to Daniels B & M Car Service for more than 25 years. I would not consider going anywhere else. They are competent, honest, and reasonably priced.
I have known Floyd, since he was a teenager, learning the business from Daniel Kratofil, his dad, who taught him very well.
I met Daniel by chance, when an elderly friend of our family was having what seemed to be transmission problems with her Mercedes. She had been told by Stead, in Walnut Creek, that she needed a new transmission. I called a couple of other places, and describe the problem to them. I got the same response. Then, by chance, I looked in the Yellow Pages for independent mechanics, and found Daniels, not far from where I live. I called him on the phone, described the problem, and he said for that car for that year, it had to do with the hard rubber u-​joint connecting the transmission took the driveshaft. He kept that particular part in stock, because it was such a common problem. The part was $ 70, he charged $ 20 to install it which took him a few minutes. I don’t remember, but I think I was in and out of there in 15 minutes at the most.
I thought to myself the time that the next car I would get would be either a BMW or Mercedes purely because I have found a good, solid, honest mechanic. And, that’s exactly what I did. And, that’s what I’ve been driving ever since and, that’s where I’ve been going for service ever since.
Do yourself a favor, take your car to Daniels. You’ll be glad you did.

Brought my car in for regular service after a friend referred them to me.
They took the time to go over all the recommended items to repair as well as items that I should monitor going forward.
Even prioritized what should be serviced over what.
Overall very happy and the prices were reasonable, I have another Mercedes that is my daily driver and will bring that in for service soon.

Left my car on their forecourt on Sunday after it broke down. Fixed by Wednesday! Very friendly and excellent service — great communication too. I highly recommend them, a rare find. Best BMW specialist I have ever used on both sides of the Atlantic.

Took my car to this garage and I was so happy I found them ! Reasonable prices (cheaper than BMW dealership), I brought my car in and they were able to figure out what’s wrong with it when other garages weren’t able to !
Linda is the receptionist and she is great, very nice and helpful ! She is very knowledgable about everything about BMW ! Pretty amazing for a women to know so much ! Lol ! Love it :)
My car is running great ! I won’t go anywhere else!
:)

So glad I came here. Highly recommend them! Had my check service engine light — brought my car here and within an hour they told me what the problem was. They had it fixed pretty soon and kept me well updated on the phone. And they make an effort to explain exactly what the problem is. Linda and the whole staff are friendly and cheerful. Bringing my BMW here next time!

My first BMW was a used one (2003 325i) and it had a lot of issues. Fortunately, I bought an extended warranty for it, and I always took it to Daniels B&M for service. Why? Because their hourly rates are very reasonable, they’re honest, their work is outstanding and… they’re fantastic people. I am happy to support a good, honest independent business like Daniel’s B&M and I encourage you to give them a try, if you need to service your BMW or Mercedes. You’ll be glad you did.

Fixing cars is not rocket science, but neither is it easy. It took Floyd a while to understand what was wrong with my BMW but they figured it out. What’s most important is they treated me incredibly well. Linda is terrific and she even calls me back when she says she will! (what a crazy concept). Highly recommend these folks!

My husband and I take both of our Mercedes’ to this shop whenever we need a tune up or service. I like this shop because Linda at the front desk/​phone is awesome. She explains everything in detail and always stays in clear communication with us regarding when the car will be finished, how much things will cost, and recommendations for what is of utmost priority in terms of fixing or replacing.
I could take our cars to the dealership but I believe I’m getting honest and good service here so no need to pay the extra premium that the dealership would charge.

I recently sold my BMW but when I had it (2000 323I) it had a few things done. Daniel’s B&M took my cars issues in to consideration as well as my personal issues in to consideration and sincerely helped me out. I highly recommend bringing your cars here. Be real with them and they will be real with you.

«Don’t even bother with any other BMW mechanic! Daniel’s BMW will tell you the exact problems with your vehicle, and the easiest steps to keep your vehicle working great. You will wonder why you even wasted money on other BMW mechanics in the past.»

I’ve had a really crappy BMW that needed major repairs every year (yes, a lemon). Thus, I’ve tried plenty of auto shops in the area, trying to find a good mechanic.
This place was the worst by far. Came in with a major problem, which they quoted me about a little over a thousand to fix. Since car wasn’t working, and this wasn’t that unusual (for my BMW), had them go ahead with the fix.
I called them on my way home from work to pick up the car, and even left work super early to get there and speak with the mechanic.
Half an hour later, I get there, and the mechanic disappeared with no note to his employee. Was asked to pay $ 1200, the guy behind the counter has NO clue how to explain my repairs, and I ask them to see the supposedly damaged part. Guy can’t find it, and mumbles something about not knowing where the part went or what was wrong with it.
I think for a $ 1200 fix, one would expect the mechanic to stick around to talk to you, explain the problem in more detail, and at least show you the damaged part (or show/​explain to his coworker first, if he actually had an «emergency» and had to leave). And lastly, he had my cell phone — if he had something come up, and needed to leave (knowing I was on my way there), a courtesy call to let me know isn’t too much to ask.
Never coming back here — between poor customer service, poor pricing, and possibly shady business dealings — cannot recommend this place.
Yes, I had a lemon, and yes, I know very little about cars. But I’ve been to enough auto places to know when not to return or recommend.

We have been this store for my wife’s BenZ SUV car for one year. Everyone in the store is very knowledgeable, honest and helpful. Especially, the first person that you talk to, Linda. She is awesome, patient and very helpful to explain the charge of the service. Very good service at reasonable prices. It is true like other reviewers said, they are always teach you about the car, and they explain the charge, labor and material very honestly. Highly highly recommend.

Daniel’s is the best. Folyd the owner is a stand up guy. They do the maintenance on my wifes 2003 330I BMW. He always does a GREAT JOB. If your looking for a great BMW and Mercedes mechanic he’s your man.

Floyd has helped me with 2 Mercedes and 1 BMW. He and Julio provide the service and Linda answers the phone. The service rates are some of the lowest in the area. While that is important, I would pay more knowing the work is always done right and you are never upsold anything! I am looking for another car for my daughter. I will likely buy an older BMW or Mercedes because the are safe and because I really like my mechanic. We service our Toyota at Takahashi in MW and they are the ONLY shops I will use for car repair. Give these guys a try. You will be very happy!

Floyd and is unknown assistant will be the mechanics for me as long as I have my 545i. Very good service at reasonable prices. Plus, Floyd will always teach you something new about your car and how to keep it in shape to avoid problems later.

Floyd is awesome, honest, and his work is reliable. We’ve rotated 3 BMW’s thorough his shop (a 2002, 318, and 330) for both maintainence and big repairs. What other mechanic has three 5 star reviews, honestly — fair prices, honest assessments, and good work — don’t think about it call!
(The shop is about a 5 minute walk from the Sunnyvale Caltrain for transport if needed — another Unilocaler mentioned the lack of ‘waiting space’ true — there’s a Starbucks about a ¾ miles away)