Express Cleaners

Seriously if I could give this place negative stars I would. I have had nothing but problems. First off they lost my suit pants I had to argue with her to even get the measly 45.00, which will not even cover the price to replace the suit. I decided to give her a second and third chance which was a mistake. She promised me on two separate occasions that my item would be ready by a certain date and when I show up it’s not done. She could have at least called me. What’s more she promised me 15.00 for the alterations when I went to pick up my pants she said it would be 18.00 which was a 2 discount like I should be happy! She told me she was only going to charge me 15.00! There are far too many dry cleaners and alteration businesses to put up with this. DO NOT TAKE YOUR STUFF HERE!

DO NOT GO TO THIS PLACE, DO NOT DROP YOUR ITEM AT THIS PLACE.
I am a complete idiot for willing to tolerate this viet lady.
5 years ago (i had a crappy experience) i was back again for a cleaning and the viet owner missed her PROMISED date again.
I called on a Monday morn asking how long it’d take them to dry clean my comforter. Lady goes ready late Wed.
I drop my item on a wed afternoon, lady promises to have the item ready Fri afternoon.
I call around 2pm on Fri, was told it will be delayed til Sat.
Come sat morning, she calls me blurts a bunch of english that I could not comprehend. Then I finally got wind that it was the cleaner calling me. informed me that it wont be ready til MONDAY…
are you f’n serious!!!
I tell her that I would not be willing to pay the $ 25 fee. I tell her that I’d pay her 10 bucks, she tries to ask me to pay 20. I tell her no. I call around to see what others were charging then calls her back as I want my comforter back. She tells me that she no longer has my item. I didnt agree to her $ 20 dollars. I did not give her permission to go clean it.

Horrible! Cheats! Stay away! I asked them if they do «Speciality Drycleaning» for a expensive jacket, they said yes. When I went to pick it up — it was bloched and had stains with zipper ruined. The lady ignored my complaint and continued to entertain others, when I refused to budge she started shouting and said it was ur fault! Finally when I showed her her receipt says damage is = 10x cleaning cost (6.00 so about 60 bucks for a 800 $ ruined jacket), 1.5 hours later she gave me 30 bucks, as I begin to leave as i don’t have energy to be there she jumps in front of my car demanding the jacket. Apparently they gave a rule for keeping the damaged good! After a scene she let’s me pass! Horrible people.

I brought the strap on my laptop bag here to be re-​sewn. They finished it in less than 5 minutes and charged me $ 2. I’ll be back!

From 5 star to 1 star.
She took the money for alteration. She delivered me my clothes after 2 visits. And guess what things are not altered. With a new born baby at hand I can not afford to spend my time and enegy to visit this place again.
She is very sweet, but thats not enough.
I still wear my un-​altered tops (for the money I have already paid).

Decent dry-​cleaning and tailoring shop run by an older, super sweet Vietnamese lady. Prices are very cheap, whether for dry cleaning, shirts, or pressing, and she also works throughout the day on tailoring assignments. I haven’t entrusted her with my more expensive suits, though, and results can vary; a wool sweater I had dry-​cleaned here came back looking noticeably refreshed, although one food stain was still somewhat evident. Still, a very affordable place to get routine cleaning jobs done.

Love this place, prices are great, turn-​around is fast and because it is centrally located its close to my work (I’m lucky, I can even walk here). Never used there alterations services, but I would if I need something altered.

I bought 4 pairs of jeans that fit perfectly except for the fact that they were about 5 inches too long on my 5’2 frame. So I looked on Unilocal to find a place nearby to get them altered and based on the reviews I picked Express Cleaners. When I got there, I tried on my jeans with my heels and the lady pinned them where they were to be altered. When I asked when they would be ready she said by Thursday (it was Saturday), so I said ok. So on Thursday at 5:00pm (sign says they close at 6pm) I went to pick up my jeans, but the lady «Nga» said she wasn’t finished and could I come back in an hour. I said «aren’t you closed in an hour, which is why I got here at 5pm?» She said «we’re open til 7pm», even though all of the signage says 6pm. I said I would come back tomorrow. The next day was Friday, so around 5pm, I called to make sure my jeans were ready… NO ONE ANSWERED THE PHONE. So I went back on Saturday morning and my jeans were actually ready! I paid my $ 40 and went on my way, glad to be done with the dealing with the runaround.
A few days later I put my jeans on (with the shoes I had got them altered with) and low and behold the jeans were still too long, all four pairs. Soooooooo I went back and told Nga that they were still too long. She said, «oh maybe because you didn’t wear the right shoes». I said «no, I did have on the shoes». So she said she would fix them and have them ready by Wednesday (it was Saturday) at no additional charge. On Wednesday of this week, I went to pick up my jeans. I stood in a long line of people (there was only one person working) and finally when it was my turn, I was told that the jeans were not ready and to come back tomorrow. So I went back on FRIDAY (2 days later) and I saw Nga working. She said «oh I’m still not done, can you come back on Monday?» WTF! Now I am really PO-​ed. I still do not have my jeans, I hope I can get them on Monday, but after this, never again will I do any more business at Express Cleaners.

This is a great place to take your dry cleaning or to get a quick fix for a broken zipper or a ripped hem. The women are nice but they lag on fixing items. I brought in a zipper that needed to be fixed. The item was supposed to be fixed by Saturday but they did not even start working on it when I came in on Monday. Because they did not complete the item when they said they would I did not have to pay for the fixed zipper. Overall, this is an place you can take your items to be cleaned or for a quick fix. The prices are cheap but the service is a bit spotty.

I bought a wool coat recently, and being of petite stature, I needed to get the sleeves shortened. My mom insisted this place would do a good job, and to make her happy and save a few bucks I decided to just try it. I was VERY apprehensive about getting an alteration done at a dry cleaners, but the end result was good. The transaction was easy; the lady asked me to try on my coat, she pinned up the sleeves, and when I said I needed it quickly, she told me it could be ready by tomorrow!
It’s not absolutely flawless mind you, but it looks good, and for the price and how quickly I got it I am well pleased. I probably wouldn’t bring a super complicated alteration here, but for a quick hem job this place should be fine.

I’ve gone here a couple times for alterations and hems, and have had great experiences here.
The staff here is nice and friendly. I’ve always gotten what I wanted when I get alterations. The prices seem pretty reasonable and cheap too.
I always come in on the weekends and have no problems with the parking situation here.

Geomar is right, it is located in a busy plaza off of Lawrence Expressway making it very tough to find parking around lunch time on the weekdays or sometimes after 5pm. The staff is friendly and courteous. The prices are so-​so. The turn around time is decent (2 – 3 days). Their system of stapling drycleaning tags to your garment tags — really really annoying!

This shop is located in a busy plaza on Lawrence Expressway, so it may be hard to find the actual shop and find parking. When I first entered the shop, I was greeted by an Asian lady. She was very helpful in deciding what items to laundry or dry clean. I believe it costs $ 1.30 to laundry a shirt and $ 3.25 to dry clean it. It was $ 3.50 for my slacks to be dry cleaned. The prices aren’t bad, but it was the turnaround time that was. I turned in my clothes on Monday around 5PM but was informed that it will be ready on Thursday after 5PM. I don’t know what the normal turnaround time is, but I have gotten my clothes in 2 days at other cleaners. 4 days is a little bit too long for me. I have yet to find a cleaners shop where I can go regularly, but this place will do for now.
3 ½ stars.