Heideh Khalilnejad, MD

If I can give a 0, I would. Everything is a mess. I booked an appointment during Zocdoc on Saturday, and after two days the assistant called me saying they might not open on that Saturday. I said ok and we can reschedule, let me know if next Saturday works or I can come on a weekday. Nobody called me after that. I waited for a week and I had to call back to reschedule.
Then the office visit. I have my insurance but they insist on me paying cash. They were saying after they got money from insurance and they would refund me. I was not happy but I didn’t have another option.
Three weeks passed. My insurance was not claimed. I had to call them to bill my insurance. And two weeks passed. My refund was not issued. I had to call them 4 times for my refund because the billing person was often not in the office.
I’m so sick of this place, totally not professional. Everytime I have to call to make things going. Not recommended for anyone who had a valid medical insurance. This might be a scam place.

this really is a terrible doctor.
1. can’t spell. at all. asked numerous times how to spell my name as to be able to find my medical file. this with phone call #1, a follow up phone call #2, and then finally #3– a request for a DOB to be able to locate my file because the spelling of my name wasn’t doing it. I promise my name, a monkey could spell.
2. has just the WOrST bedside manner. A dr. should work to reassure and make you feel comfortable. this broad acts like just a omplete b*&^% and doesn’t modify her attitude or behavior regardless of her patients medical situation. reminds me of a bad SNL skit. :(
3. Does not follow thru on follow ups. Let’s face it, dealing with lingering medical issues is scary, so the least that a dr. can do is follow up in a timely (as promised) manner. Lady, you should really reconsider your career choice. You are NOT dr. material. Take these reviews to heart.

All she cares of is money!
In our case she said, she does not take insurance only cash payments. Ok I will give you cash payment, as I need the care now. But when asked how and for what. She and her nurse said different things. When we asked for clarification, she says, can you please go to another doctor. We cannot serve you.
Who gave her her license. She is just running a scam.

I started seeing Dr. Khalilnejad early 2015. From the beginning I felt her a bit rude but didn’t think anything of it. I like a doctor that is direct and strait to the point. I recently began having very sever lower back pain. So sever that it was immobilizing. When I was able to come see her she told me «do you know you are over weight for your height». I am 5’4″ and weigh 137 pounds! When she said that I was astonished, was she insinuating that my weight was the cause of my back problems? Second she told me to take some over the counter pain medicine, which I had been with no success. I expressed this to her and she had no other options for me so I actually had to ask her to provide a stronger dose of ibuprofen, that helped. She gave me a sheet of stretching exercises and I was sent on my way. So I started doing the stretches regularly and a few days later again, the paralyzing pain. I was stuck on the kitchen floor for hours. I was finally able to call the doctor and talked to the receptionist who was going to call me back. 30 minutes went by, I called back. Dr. Khalilnejad jumped on the phone and told me I had to come in. Really, I can’t drive, had to call in sick and what was she going to do for me at that point? Tell me I’m over weight again? I can’t express how unemphatic she was, close minded and very very rude. She HADN’T even heard what happened to me in the previous hours that led up to me being frustrated, in pain and really almost in tears! I wouldn’t never recommend this doctor to any of my friends or family!

I recently moved to San Jose and almost immediately after arrival I suffered a stroke (at 27 years old) and had to find a PCP ASAP to help me manage my condition. I found Dr. Heideh through ZocDoc and my experience has been nothing but positive. I am writing this review because I am shocked that her Unilocal reviews are so low. She has treated my wife and I with the utmost professionalism and has been very thorough in her exams and gathering of family history.
The office itself isn’t glamorous. It is small but functional. The receptionist is quiet but very polite and friendly. The only oddity is that you must pay your copay with cash, although my neurologist’s office is the same way. The first time I went I had to go to an atm (there is a wells fargo in same parking lot) to get cash but now I know to always bring cash with me — no big deal.
Dr. Heideh is now my wife’s primary care physician as well. We are glad to have such a knowledgeable physician (coming from someone who works in the medical field) whom is so accommodating to those who have inflexible schedules. Dr. Heideh doesn’t order unnecessary testing which may turn off a lot of patients that think that every test under the sun needs to be ordered for minor conditions. This is what I believe to be the source of the majority of her negative reviews.

I have been seeing Dr. Khalilnejad for a couple of years now and she is great. Her bedside manner is very professional she takes the time to ask how I am
Feeling, how things have been between visits and really makes it feel like I’m not just any patient and she genuinely cares.
I have also gone to her for insurance documents that need to be filled out by my doctor, she knew it was a time sensitive document and got me in and out as soon as she could.
Overall I recommend her as a family doctor. I always feel comfortable going to her whether it’s a simple cold or a gynecology issue. Thumbs up!

She has been my doctor ever since i can remember. She was one of the few doctors who allowed me to ask all the questions I wanted. I’m very involved in the medical field, so I have insight on a lot of the infections and issues I deal with. Before going into any appointment I generally have an idea of all the symptoms, causes, and associated problems with whatever is making me feel ill.
Most doctor’s dont really listen to what i have to say and make blanket statements that are of no use to me. For example, an orthoped told me I had osteoarthritis, when I gave him the list of overwhelming evidence as to why I don’t have it, he started talking about something else. When I came to Dr. Khalilnejad, she went through my list and acknowledged my issue. She even gave pointers and useful feedback. Very fast feedback on everything. She always answers her phone (its connected to her cell if the office doesnt answer) and almost always makes prescriptions for me the next day.
I’m surprised by many of these review here. I’m assuming their one time patients trying to either get some sketchy prescriptions or pills. Some people are really a$$h0les out there.

This review is long overdue. I went to this doctor last year in December 2014, but I had such a horrible experience that I still tell people about it till this day. I wish I saw her reviews beforehand. I made an appointment for a regular exam and wanted birth control pills. The receptionist, the blonde one who was very unprofessional on the phone, said it’s their office policy to complete a pap smear before prescribing BC pills so I agreed. When Dr. Heideh came in the room she was very impersonal and started the pap smear right away. She kept telling me to move lower on the exam table and said «keep going… it’ll feel like you’re falling.» After an uncomfortable 2 – 3 mins she was done and got up and said, «Okay, we’ll call you in a few days if your results show anything.» That was it and she left the room without even asking me if I had any questions! I was so confused and walked out to the receptionist and told her that Dr. Heideh did not perform a complete exam and the receptionist told me that I will have to make another appointment for an exam. Why couldn’t she do the pap smear along with a complete exam, which was what I originally made the appointment for? Oh I know, because she would get more money if she bills out for two exams on different date of services. I work with insurance companies so I can validate that. I do NOT recommend this doctor because she does not care for the well being of her patients nor tries to listen to their questions or concerns. She only tries to make as much money as she can in a short amount of time. Also, the multiple signs posted around the waiting room that they prefer copay in cash only makes her look even more money hungry.
Side note: Dr. Heideh also does not know how to properly fill out a prescription slip (in my case for BC pills) because the pharmacist went on a tangent about how the prescription was so vague and filled out incorrectly.

I just moved from Miami three days ago. When faced with the most painful sore throat and 103 fever I quickly googled the primary physicians in my direct area. Dr. Heidih’s immediately answered the phone and saw me within the hour. They are polite and professional. The doctor was very informative. Moving to a new city, let alone new state can be stressful. I can safely say that I have found a go to doctor.
Thank you Dr. Heidih!

Very rude doctor! Doesn’t know how to talk to her patients.
They made a mistake in billing. When I called them about that, the doctor started shouting and hung up the phone. After checking with my insurance, I called them once more and again she started shouting and hung up the phone.
Finally after several calls between me, my insurance and her billing staff, they realized their mistake.

Horrible experience. My insurance basically paid a year ago. They are still billing me today. After I have called several times to get it cleared. I told her that my insurance had already paid for everything because I had a health savings account. And it showed on my insurance statements that I had paid. She even acknowledged my payment. But I have been getting billed nonstop and calling their receptionist is no help because apparently their «billing» people only come in some days.
Would never ever go back again. Ever.

My husband was assigned this doc by the HMO. My husband is not the kind who does reviews but I am furious about his experience. This doctor has the worst bed side manner. Would highly recommend not to go to her.
My husband went to her as he needed a family physician to refer him to an allergy specialist. He suffers from bad seasonal allergies for a number of years now and has tried all the over the counter allergy medication. You name it he has tried it
It’s gotten so bad that now he can’t sleep laying down at night. He has to sleep upright as he is wheezing for air.
So due to his insurance he had to get a family doc to refer him to the specialist.
First of all the doctor spoke to him in a rude manner like he was an idiot for wanting to be referred to an allergy specialist. She said they won’t help him and he should try over the counter medication. My husband kept explaining to her he has tried every OTC meds and most don’t do much to relieve his symptoms. He said he is currently using Claritin D and it seems to work OK for now.
Then she should not take clartin D since it was one of the first allergy meds on the market. And again he explained to her it’s the only one that is currently helping him compared to the others.
When he asked for a prescription for Clartin D while he waits for the referral process to go through she kept telling him that he does not need a script for over the counter meds. My husband explained to her he has the flex spending account and can’t use it for OTC unless he has a prescription. Eventually after a lot of back and forth she said she will do it, like it was a favour.
It’s like this doctor does not listen and makes it like she knows best without needing the facts.
Lastly they only want cash for the insurance co-​pay. You have to put your foot down to say I want to pay using my FSA card which they do accept by the way. They just prefer cash.
Avoid this Doctor.
PS. He did eventually see the allergy specialist and after the first visit his allergy symptoms are 1000% better. He was prescribed symbicort and qnasal for his symptoms and it made a world of difference. After this allergy season ends he will start taking the shots. Also, he changed his primary care doctor!

I have been there about 3 weeks ago with my wrist problem.
She seems helpful but end up gave me ibuprofen prescription, can you believe that? My wrist tendon problem!!!

First and last time going to her. I can’t imagine how she is a qualified doctor. The language she used, how rude she was, how little she knew about my medications… unbelievable.
My first time going. I booked a half hour appointment. She had me out in less than five minutes.
1. She told me she could only do one reference per appointment. I was going in to get set up for all my new doctors under my new insurance. She told me I would have to make separate appointments for each new doctor I wanted to see. «This is not a PPO, this is a HMO, we are cheap».
2. She refused to renew my prescriptions – she didn’t even know what some of them were. «What is this, I do not know what this is. What do you take this for?» I heard this over and over again. Very common medications, I might add.
3. I had a list of things I wanted to talk to her about, and I did not get to any of them. «I have referral written down here, that is all I talk about, we are done.» She certainly was… charming.
I will be calling the insurance company on Monday to file a complaint and get a new doctor, to start all over. This woman should not be practicing medicine, in my opinion.

The worst doctor you can imagine. Don’t waste your time going to her office. She doesn’t care about her patients and she really needs to work on her listening skills. Both my wife and I had bad experience with her.

I’ve been seeing Dr. Khalilnejad since late winter/​early spring.
In my experience, her bedside manner has been impeccable and very caring. She is willing to discuss what should and should not be top priority, and prefers to wait if she believes an issue might clear up or is not as serious as the patient worries, rather then ordering a plethora of unneeded tests.
Her approach is hands on, in the style of a traditional family doctor, and she prefers to schedule multiple short appointments while a patient is adjusting to a new medication to insure that dosage is correct. She also recommended an excellent pediatrician for my children.
I like having a doctor who remembers my name and face. That’s a rare thing these days. I also enjoy knowing that her patient load is small enough that I can schedule an appointment at any time should an emergency arise. With the faceless big medical groups, I thought you couldn’t find a doctor like this anymore, and the difference between her rating here and elsewhere on the Internet strikes me as strange.

This person is Worthless to be called as a Doctor.
She just speaks like a Psychiatrist, and not caring about what the patient is saying.
So sorry for the people who visits her.

I came here because its close to work and she took my appointment right away. I went in with concerns about rapid heartbeat, and occasional migraines. The first red flag was her calling me Christina the entire time– its NOT my name. She immediately said «are you married? Have marital problems? This is a big factor that causes this» What kind of concerned doctor says marriage is the issue to fast heatbeat? Long story short… she said i was suffering from high stress and anxiety from my personal life, like most other women my age (mid-​late twenties!!!), even after i told her i was pretty happy all the time. After saying this she suggested we do an ekg to get a reading of my heart health.
The assistant comes in and has me undress up top, starts to take the test. then says there is an issue– that the machine didnt read correctly, so the test was not complete. But once she went out to get Dr. Heideh for help, the doc came in reading the results to me as if nothing was wrong with them :(She prescribed me an antidepressant, and said i was healthy overall, but she would like to see me in 3 weeks after taking a trial test of Zoloft. I left her office very dissapointed in the health care system. wondering how this woman is still working, and I threw the prescription away. After 3 weeks they called me to see what happened and i didnt answer the phone. I hadnt read the reviews here before seeing her, but i sure did waste my time.
Note: she will continuously have her assistant call you for appointment reminders to confirm you are coming in so that she can make sure shes still getting paid to tell you rubbish.

We have had Dr. Heideh as our family physician for the last 3 years and more.
I guess Dr. Heideh belongs to the school of thought that you don’t need to fix something that is not broken and that you need to take a holistic view of patient health — which means look at lifestyle related issues such as stress etc. before jumping into a list of tests and medications. Most of the negative reviews point toward her stress on holistic care-​giving vs. someone who runs you through a list of tests and medications.
She has taken a lot of interest in our family’s health issues including coaching me gently on improving my diet choices that has led me to lose weight and get a good control over my blood pressure and other issues.
At a time when most Doctor’s are influenced more by insurance companies and lawyers we are glad that we found a Doctor who puts the patient first — and more importantly understands that taking a view of the overall patients lifestyle is important to delivering results.
Another big + is it is never difficult to get an appointment at short notice.

I have an advanced degree in the medical profession and this doctor has always treated me with respect and has provided competent advice.
She is organized and always ensures that I am up to date with my medical requirements i.e. routine labs, yearly physicals, and pap.
She is an intelligent and practical physician. She will not order unnecessary tests. Her judgment has always been accurate and I trust her medical ability. She has been my PCP for 3 years and I will be keeping it that way as long as possible.
It seems that most of the input on this site is coming from people with no medical background. Unfortunately, these people may not be the best qualified to accurately rate this physician.
Dr. Khalilnejad specializes in Women’s health and her gynecological knowledge is stellar. I trust all of her judgments and rely on her advice.
She is also very accessible and returns calls promptly. As a medical professional, I assure you that you will not receive this kind of attention in a large practice or medical corporation.