Hsu Andrew A, MD

What I’m going to explain now is shameful and don’t think any doctor can do the same. Yesterday I called his office to set an appointment because my doctor referred me to him. The secretory asked some details as well as my insurance number. I explained that my case is pending in united states and i just arrived last june and according to my lawyer I can ask for social security number end of January so I don’t have insurance. I’ll pay cash also I have us bank debit card. The secretary started explaining people who pays cash, always call later ask many questions to avoid paying for another visit. I’ve tried to be possitive, however she insulted me, but I explained it’s already 5 weeks I’m very sick. Another two doctors told me I have pseudotumor. I paid till now around 5000 $ for mri, all different tests and it’s just the last consultation. She told she will call me back. She called and told sorry it’s doctor policy not to visit any patient without insurance. Judging this doctor is all yours now if he’s a good doctor or just a selfish person thinking of his comfort? I booked an appointment with another neorologyst. I’m seeing 4 doctors now at the same time and when they heard the story, just looked at me with open month even one of them feel ashamed. I’m sorry for this doctor. I’m happy the other doctors aren’t like you, otherwise I would be done here as a tourist.

Even 1 star is wasting!!!
Dr. Hsu was good but lady in the front was really BAD. I normally don’t review but need to do it this time.
I got a call from collection company and I was really surprise by that. I went to see Dr. Hsu beginning of march and she send me a email that I have balance of $ 20some dollars even I paid co-​pay of $ 20 so I told her to send me a proper invoice bill how much was insurance paid and what was bill about than she send me a just another email week later that I have to pay late fee of $ 10 something. Still «NO invoice». And I got a call from collection. Even collection company lady was surprise too. Good Doctor but ruined reputation by the front lady :(

Dr. Hsu is great. I only saw him one time for a neurological exam, but he was very thorough, and did not rush me. I can tell that he genuinely cares about people. He was not concerned with getting me to come back for future visits just so he could get more money. He is very knowledgeable, re-​assuring, but very honest. He was straightforward about what I could expect from a brain scan, gave me another option and told me in advance how expensive that would be. He didn’t tell me exactly what I wanted to hear, but I came out of the session feeling a lot better about myself, and saved a lot of money!
The comment regarding the lady on the phone is partly true. She does come across as rude over the phone, but after meeting her in person, I found her to be very kind and loyal. Apparently, they have had problems with patients not wanting to pay, or being very difficult about payments. So she is basically screening the candidates to make sure it’s clear how much money they will need to pay. Granted, she could use a different approach. But now I understand why she does it.
This should not take anything away from Doctor Hsu’s abilities or effectiveness. Once you meet him, you will be very impressed.

I highly recommend Dr. Hsu. He is thorough, nice and thoughtful. He listens to his patients, answers all their questions, and makes them feel that he cares about their health. I also found his assistant to be very effective, helpful and friendly.

I didn’t even get a chance to find out if doctor Hsu is good. My inury is car accident related. She has problem listening. She just talk, and interupt me all the time. She said they don’t accept Lawyer lien which is commen for car accident related patients. Ok, I will go through my insurance. Then all she talked about was how much I need to pay after the amount my healthy insurance’s portion. When we talked about my acupuncturist’s previous payment, she was asking how much my acpuncturist charge. I told her without even thinking. Then guess what she said,” oh she chargs more than a general doctor.” Lame, that is non of her business. My acupuncturist is the best who fixed my neck pain others couldn’t, and my acupuncturist provides so much better care than all the general doctors I have seen in my whole life. How dare her using her unprofessional tone judge my acupuncturist like that. One work, lame. Her «professionism» disencouraged me of going to the office. If Doctor Hsu is really good, then it is too bad. He needs to find someone listens on the phone, and not so focused on $$$$. At least someone sounds professional. I am trying to see a doctor, not a banker!!! Disappointed.

Dr Hsu, is very thorough and takes the time to communicate in detail. His front office is efficiency itself!

Dr. Hsu is an excellent neurology doctor with a warm, friendly bedside manner. I’ve been suffering from migraines for many years, and he provided excellent diagnostic analysis combined with effective treatment which has muted my migraine attacks significantly. Additionally, the office team is extremely efficient and responsive — their entire operation is very impressive.
I recommend him wholeheartedly if you desire an extremely professional, expert perspective combined with a caring and understanding manner regarding migraines or other neurological concerns.