Lorina Leung, OD

Great doctor and staff. Just recently moved here and needed my eyes chECKED. Thorough and makes sure things are accurate. Left my contacts in and they weren’t able to get a reading of my eyes. Instead of just not caring and moving into the next, I ended up finishing the pre-​exams, then coming back later to re-​do the exam. Dr. Leung was patient and cared about the health of my eyes. I felt I had a thorough exam and she’s seems knowledgable about contacts. She took time to find what other brands I could potentially use, then told me what to expect next.

Been going to Dr. Leung for 2 years now and she’s always been professional, straightforward, and helpful. They still have the eye puff machine of death, but otherwise it’s a pleasant experience.

Can I leave less than one star?
Dr. Leung has been a great doctor for me, and I have been a happy patient since 2013, until… I visited last Friday for my annual eye exam.
The doctor checked my vision, and then dilated my pupils with eye drops. She then ran off while saying it would take ten minutes for my eyes to dilate and she would get help. The «help» that came back was her front desk asking me to make a financial decision about various options for my new Rx. I told her I was disoriented/​blind and uncomfortable and could not make the decision. She then told me that my exam would be $ 149 (2013 and 2014 I payed $ 99). I asked her to check on that for me, she came back and said the doctor would be willing to drop the exam fee to the $ 99 promotional rate if I purchased the new Rx lenses today.
What?! Then, this happened…
Upon checking out at the front desk receiving only my sales receipt, I had to ask for: (1) a copy of what my Rx changed to, (2) the options which we discussed for my new Rx. I had to ask because none of these items had been provided to me.
The kicker to all of this is by the next day –Saturday, it felt like I had small fibers or hairs caught underneath both eyelids. By Monday my left eye was almost too painful to blink. Then the next morning it looked as if I had been in a bar room brawl. My left eyelid was red, glossy, swollen, and enlarged. I called into the office that morning but I got a message the office would be out through the 22^nd. When the call came in today Thursday 23^rd, I was told that to have my eye examined it would be a medical exam, and it would cost me $ 180.
I may be wrong here but don’t doctors take the Hippocratic Oath? An oath to do NO harm. Something happened to this office, what that THING might be I don’t know but business must be tough if this sort of care is provided to the community.
So, if you wish to have a bad day by being asked to hand over your money while you can’t see who it is asking. Later you are okay with your knee caps feeling like they are going to shoot through the back of your knees while you are just sitting still. Don’t forget you are also cool with your eye lid swelling up to almost cover your eye ball without blinking. Then do what I did and begin with your own visit to Dr. Leung at 917 W El Camino Real Sunnyvale, … just don’t be surprised that it will cost you more time and money than you thought.

The stuff here are very friendly and helpful. The doctor is wonderful. Price is very reasonable and also, there are many frame choices here so you will definitely find something looks good on you if you want to get a pair of glass.

These reviews are clearly bogus, I can constantly here her and her staff mocking and taking about me and trying to upsell lenses and frames. They don’t realize I can hear even with the door closed? I don’t feel comfortable about my eye health here. She spent almost no time checking my eyes. I was so nIce and thankful yet the staff was cold and rude. They weren’t happy about my questions, kept changing the price, and the place was empty and weird and hard to find. I can hear them trying to come up with prices to charge me. If a business is transparent they shouldn’t be mad over a question or two. So so unfriendly. Really ruined my day. I need a more reasonable doctor who has good manners. They also were not correct about how long the appointment would be.
They also lied about the site that I buy contacts for. The site takes insurance! The lady was trying to sell me on buying from them and it was uncomfortable to be sold. just inform me kindly please!
Just little things like her not telling me where to look when she flashed a light in my eye or suddenly putting glass near my eye without saying anything. She made the exam take just a minute or two and didn’t do any of the protocol. And they didn’t give me my contacts or glasses prescription… I had to ask for it! When has that ever been the norm?
They charge more than other doctors, all insurance aside. I called and asked prices and they did not say $ 100, they said my insurance covered it and only $ 10 copay. I don’t understand that!
When I left with my shes dialated, they gave me no sun protection. Would’ve been nice. And maybe offer me water or just be polite of kind? And also talk to me during the eye exam about what is taking place.
Also pushed certain brands on me, it would be great if all doctors released who they’re being paid by.
They checked the Unilocal review and left me a comment so quickly. Im glad she cant call me and be rude! Not friendly at all. I wouldn’t trust the high rating like I did. Maybe spend more time looking at my eyes not on commenting pretending you care! I won’t be back!

Nice people. Great doctor. Reasonable price. Most of all, I like that they don’t require reservation.
Recommended!

Not careful exam. when i told her the new lens is worse than my old ones she just changed the number closer to my old lense. Didn’t give me my PD and when i called her, she said she only give pd when people order glass at her store! Useless prescription. Be ware of all filtered reviews, they are real.

I’ve been going her three years now!
Dr Leung is a wonderful doctor. I feel her exams are very comprehensive and she treats me with a lot of respect and plus she’s very friendly.
I’ve purchased three glasses in total now: two sunglasses and one regular. For all them, the doctor and her staff have been very friendly and courteous in helping me choose them, and very knowledgeable about the various options.
In this day and age, people talk about Warby Parker and Costco. Here’s what you don’t get at those places that you get here:
service: adjustments and fixes. When I first got the glasses, the staff insured that the prescription was spot on. They made sure they fit properly by making minor tweaks to the temples and nose pieces.
On at least two occasions, I’ve come back to have the glasses repaired when the little screws popped out, without any charge.
A few of the reviews mention CostCo. People, it’s like getting a ford versus a bmw, or an i3 versus an i7. Both will do the job and enable you to see ²⁰⁄₂₀. But the superior optics that Lorina offers means less glare, less distortion, better anti reflective coating, thinner lens.
A concrete example is «high index». There is not one high index that everyone carries. There are grades of this stuff, and you want the highest index you can get if you have really poor eyesight. In a nutshell, if you have poor eyesight, you need a thicker lens to bend the light more. The higher the index, the thinner and lighter the lens are. Dr. Leung offers the higher 1.74 index, versus the regular 1.60 and 1.67 other places have. You’re thinking, it’s only .07, but that actually means a lot to someone with a high prescription.
The good news is that Dr. Leung and her staff take their time to explain all this stuff to me. I am very pleased with the outcomes.

Lorina was professional, helpful and thorough! After our initial visit, she even email us to followup to make sure our eyes are OK.

Although I believe that Dr. Leung knows her craft, her bedside manner was definitely lacking. I asked her a series of questions because I was hoping she could correct a long-​standing eye turn, but she was quick to dismiss it as being out of my control and beyond her ability to fix. Then, while waiting for my eyes to dilate, I was going to talk to her about different contact lens brands. But before I could begin the conversation, she just left the room and started chatting with her receptionist. I felt like I didn’t even matter to her. I was also surprised because this was such a different experience than what I had with my last two optometrists. I definitely won’t be coming back for my next annual appointment.

Went in for eye exam and new contact lens. The receptionist was friendly and nice to answer my questions. Dr. Leung was very professional and recommended to use one-​day contact lens instead of the monthly, and it turned out to be a great decision. Now wearing contacts is more comfortable and I don’t have to bring a solution whenever i’m on a trip. Will recommend this place to my friends

This practice is awesome. I went in for an Annual Check-​up — the entire process leading up to it was awesome
I emailed in my appointment request (really should get on zoc doc or something.) but anyways, I got the appointment all squared up. I got a reminder 3 – 4 days in advance. I also appreciated that they did Saturday appointments — something that was super hard to find in a few other places nearby.
When I arrived on site (about 10 mins in advance), all my paper work was ready, all I had to do is fill out a few forms. They also had a little card that I had to fill out for my appointment next year (I thought that was really clever — imagine getting a note from yourself as a reminder — epic!).
The check-​up itself was thorough — peripheral test, vision checkup and dilation. Lorina was knowledgeable, took the time to answer all my questions. She also made sure that I left with some disposable eye protection since I left my sun glasses at home and it would’ve been impossible to drive with my eye dilated.
The staff was knowledgeable about insurance and knew the exact coverages. Some other places will either pretend to not be aware of the coverages hoping that they can scam you out of a buck or two, but not here. They were direct, explained all the benefits clearly and allowed me to choose exactly what I wanted.
And finally, I got my new set of glasses ordered through them. They did try to market and upsell the power options (uv coated lens, poycarbo this — polyurethane that.) but it didn’t feel pushy at all. And they directed me to the fully covered options without much hesitation.
We’re going to get all our checkups here moving forward.

They will do their best to take money from your pocket. Do remember to understand your insurance policy before you visit her, otherwise you will pay more than you should.

i was originally going to go to another Dr but after reading reviews on here, i skipped that appointment. i came back here to find another Dr and found Dr. Leung’s rating to be very high so i thought i would give it a try. i requested a Saturday appointment and had an e-​mail within a few minutes confirming my appointment.
i found her and her staff to be very efficient. Even the dreaded air puff test was not nearly as bad as other times i’ve had it done in the past.
i did not have time to browse for glasses but when i asked for a copy of my prescription, she gave it to me with no hesitation.
i have found my eye doctor.

I am new to the area and needed a good optometrist. Last Dr. I saw messed up my prescription and I was having trouble seeing. Dr. Leung helped me so much and gave me the correct prescription for glasses and contacts. Now I can see again. The office staff was so friendly. These are very professional people and I recommend their services. I look forward to my eye exam appointment for next year. Thank you Dr. Leung for taking good care of me and helping me see better again.

If I can give 10 stars to Dr. Leung I would!
I needed my prescriptions updated and went to Dr. Leung from a recommendation of one of my friends. I didn’t think much of it since it seemed like the place was rather new. Boy, let me tell you! I’ve never been examined by such a caring and gentle optometrist! Dr. Leung not only proved that she had a really nice and caring nature but she was also very knowledgeable. I was in an out in no time!
When it comes to my health whether it’s my eyes or something else I always tend to seek out doctors who are friendly, caring, gentle, yet professional. And Dr. Leung exceeded my expectations.
I have found my eye doc, make your appointment today!

Absolutely satisfied with the service. Lorina was nice and competent. I’m glad that I chose her.

Oh man, Dr. Leung was the best! She knows eyes, boy does she know eyes. She and her staff are very professional and friendly. So I had this black dot in front of my eyes. I’m telling you, censorship of every little thing in front of me. It was like the black bar that the FCC puts in front of every questionable image on TV, but it was censoring everything in front of my face. But no, Dr. Leung is a DR for the people! No censorship here! Freedom of speech! She explained that I may have been overreacting and that it was just a ‘floater’ and would go away. And she was right! Bye, bye FCC, it’s naked bodies and swear words for me! Thanks Dr. Leung!

I had a VSP plan to use, so I came to Vision Care to get a checkup and glasses. The staff were very friendly as advertised, and the eye exam went by pretty fast. There was plenty of time and opportunity to ask the Dr. questions, which I appreciated.
Their frames are high quality, I eventually choose Banana Republic Frames, they are really lightweight and do not catch much dust compared to my old glasses. The staff were really nice when I needed to adjust my frames after the purchase.
I’ll come again next year to use my VSP.

Dr. Leung and her staff are professional, friendly, and thorough basic eye care providers. Located in a convenient area along El Camino Real that’s across from a Toyota dealership, Dr. Leung’s vision care office serves all of your basic vision care needs. Her office has an assortment of frames and the most up-​to-​date eye care equipment to ensure the best examinations.
During my visit to this office, Dr. Leung and her staff thoroughly checked my eyes to make sure my needs were met and made sound recommendations in order to improve my vision. I highly recommend Dr. Leung’s office if you or someone you know is in the area and in need of eye care.