ROU Carpet Solutions

After researching for reputable and fair priced carpet cleaning companies, I came across ROU. I spoke to so many and got a different run around from them all except from ROU. The key is to ask the right questions about what you want done, and state your expectations up front. I did that, but what set this company aside is, they asked me critical questions for the price quote. I used ROU for a couch cleaning. They were so professional and the couch looks amazing! I was interested in getting the carpet cleaned as well and instead of a heavy push, they offered a quick test on my carpet to show me what they can do. I was really impressed with their knowledge and professionalism. With so many scam artists in that industry, I highly recommend ROU.

After a string of bad experiences with carpet cleaners, Matias was a revelation.
He was honest and on-​time. He made good recommendations, and he gave me a fair price for excellent work.
Highly recommended.

I bought one of those Amazon Local deals for $ 59. However, I ended up paying a total of $ 239 (including the $ 59 for the voucher and a $ 20 tip), but I still feel like I got my money’s worth.
Mattias (the owner) was very professional and courteous through the entire process. He answered the phone and booked the appointment and he also was the one who cleaned the carpets.
He arrived about 30 minutes late and blamed it on traffic. However, I wasn’t too bothered by that as it gave me more time to prepare the house. I moved most of the furniture myself. Mattias helped me move the large sofas.
He explained that the Amazon voucher only included a basic steam cleaning and, since my carpet had stains and pet urine stains, he recommended the deep cleaning solution for and additional $ 100. I also have a flight of 14 stairs. The «standard» price for stairs with 10 – 15 steps was an additional $ 60.
Originally, I was only going to clean the main living areas downstairs, but he agreed to also clean the two kids rooms and the master bedroom for the same price.
He did a great job! The carpets look great. He was done in less than two hours.
Overall, I’m satisfied. It was a bit more than I was expecting, but it was worth it to me.

I had my home carpet cleaned by ROU carpet solutions. They did a great job. Costumer service on the phone was great. They guy who cleaned the carpet arrived on time and left my carpet looking nice and smelling good.
Thanks for your service. I will definitely call to make my next appointment soon.

These guys did a great job… we recently moved and were dreading having to get the carpets done. We called ROU and they made the whole process painless, quick and most importantly left our carpets looking impeccable. Highly recommend them.

I recently moved out of my apartment in San Jose. My carpets were DESTROYED. ROU Organic Carpet Cleaning came in and make them look like new again. The customer service was great, they were very respectful and went above and beyond just to make me happy. If you EVER need your carpets done, they are a must call!!!