Silicon Valley Eye Physicians

I got my first crt lens here. Dr Mendelson and Lucy were very professional and I really appreciated their efforts to make everything perfect. First time in my life I can see things clear without glasses. Highly recommend it.

I walked in without an appointment at Silicon Valley Eye Physicians a few days ago because of an infection on my eye. No one complained that I should have called first, which I did, but the line stated that they were out to lunch, but it was 9 am! Nevertheless, I was immediately checked by one of the doctors. She gave me a thorough exam and confirmed that I had a mild infection and gave me some eye drops to alleviate the pain.
Every time I go to this office, I am warmly welcomed and I also love the staff in the eyeglass department. Lucy has always been great in fitting me for glasses.

As a first time patient at Silicon Valley Eye Physicians I was amazed with how thoughtful the staff were and how knowledgable Dr. Johnson was. Everyone took the time to answer all of my questions and concerns. When it came to picking out glasses the optical staff gave me honest opinions and helped me find a fun, modern and elegant frame! I cannot wait to pick up my new glasses in a week! Overall, it was a great experience and I would definitely recommend them to friends and family.

I’ve been a patient of Dr. Mendelson’s for years and just love him, I’ve been treated for a chronic condition and they have always been so understanding, so great at discussing the options, explaining the tests they are doing, just a fabulous experience. Can’t say enough good things, the whole team is fantastic!

I appreciate the service I get at Silicon Valley Eye Physicians. I currently see Dr Mark, but have seen Dr Mendelson when I was wearing contacts. I have an eye problem that I feel needs an expert and that is why I am here for my eye care. The front office staff are friendly and always pleased to greet you upon arrival. Jodie is an amazing eye/​vision specialist! She demonstrates a sincere passion for her job and the patients she cares for on a daily basis. That’s a star employee in my book! Keep it up the good work Jodie!
The optical department has a wide variety of choices and the opticians are well-​trained. I normally see Stacy, but this week I had Justin take care of my eye glass adjustment as needed. He was friendly and did a great job to make my frames more comfortable.
Thanks so much for what you do for me and many others!

Dr. Mendelson is great. He is very detailed, thorough and answered my questions. For materials, like all opticians there is a large markup and monopoly by Luxotica and a few eyeglass suppliers. You can always do better online for lenses but you need to be educated about your prescription since it’s not as easy as it sounds. This is not unique to Silicon Valley Eye Physicians. Beware of expensive coatings, etc. And do your research advance. The staff all-​around are excellent.

Dr. Jesley Johnson squeezed me on a busy Saturday morning without an appointment for an emergency issue. Fortunately it turned out not to be serious. Dr. Johnson was authoritative, clear and has a great manner about her. The overall facility is modern, friendly and bright. All the staff were helpful and constructive. I could not recommend the practice more.

We’ve been going to SVEP for years and our kids (37and 34) also go and they provide better care than our past Eye doctors have in the past.

So I’ve been going here for years for my annual eye exams and I occasionally buy glasses from their optometry store. Love Dr. Mendelson and the technician and nursing staff and always feel I’ve received very good care. This would have been a 5 star review up until recently. The problem is now they send someone in with the doctor to look at your eyes and try to peddle various «dry eye» products and other stuff that isn’t covered by your insurance. The doctor runs out and then this person traps you in the room and goes on a marketing spiel about the product, follows you out to the lobby counter, and then requests the product for you and walks away. You then feel compelled to buy the product out of pocket even though you don’t think you really need it. It stinks of door-​to-​door vacuum cleaner salesmen and makes me not want to go here anymore even though I really like my doctor.

Dr. David Mark & the staff at Silicon Valley Eye Physicians and Silicon Valley Optical ate the best in ophthalmology from their excellent practice, service, and making it possible for me at 73 years old to see without glasses. I have always been treated with the utmost respect and care.
They really rock!

Love this place! Had lasik with Dr Mark years ago and still loving that I did it. There’s not a negative thing I can say about this place — service is great, facility is clean, doctors remember us even though we only have annual appts and selection of frames is amazing. If they don’t carry what you want, they’ll order it for you.

I go for my annual eye exam to Dr. David Mark at Silicon Valley Eye Physicians and pretty happy with the time and exams he and his staff spend on me.

Thank you for your nice response and for the compensation you offered. And special thanks to Aviah that helped us at the store and gave very good service.

Totally mismanaged center. I went for my annual eye checkup which supposed to be 1 free service per year. They initially billed $ 0 for the checkup. After 1 year I got a claim adjustment and now I have to pay bills for that visit.
Exact same case happened with my wife. When she went for her eye checkup, we got a big bill.
They never got my consent about any medical or extra billing. We specifically unchecked all those chargeable tests. We opted only for routine free checkup.
Never going back there !!!

Dr. Mendelsohn and Dr. Mark have both been our family’s trusted eye professionals for many years — here in our neighborhood so walking home dilated from exams is definitely safer than driving! Studio Optix is a wonderful place for eye ware — I just purchased both Carrera transition tri-​focals and new Oakley sunglasses for a sunny 2016 — all of the sales and technical staff are top notch!

Apparently when this business sends you an email asking for an honest Unilocal review, they don’t really want an honest Unilocal review.
I changed my rating from 2 stars to 1 star because regardless of the fact the technicians and doctors were fantastic, the behavior of the optometrists has been nothing short of appalling and has only gotten worse with time. I stand by exactly what happened in my original review and regardless of how many calls, emails, or comments I get asking me to alter or remove my review I will not oblige.
Want a better review? Provide better service the first time around, and then don’t blame your bad service on me.

My husband recently went to Silicon Valley for a pair of replacement glasses, and we’re kind of shocked that their service really isn’t up to par. There are letters and numbers etched into his new progressive lenses and get this — no one cared. For the premium price we’ve paid to go to these professionals, we haven’t even gotten a guarantee of refund on the lenses — I got better service at Costco when I got my latest prescription glasses there a few months ago.
Takeaway — make sure you double check your order, because standards don’t seem to be high there, even though they’re charging super high prices. And if anyone know the manager, I’d like a response please.

This place is like a lousy present in a spiffy box. the office is nice and new looking but the quality of service is dismal. I went in for and eye exam. The first part was done by a «Russian» woman with a cold demeanor. I was then handed off to Dr. Johnson for whom I waited so long that I fell asleep in the most uncomfortable examination chair.
Two hours later, I was finally done with no time to get to my other appointment. They were rather quick about getting my glasses back (six days later). When I put them on I though I was having an acid flashback. Everything was distorted and was told that my eyes needed to adjust. Unfortunately my eyes couldn’t adjust to seeing everything tilted so I went back a week later.
I would think that when I first try on my new prescription that i would amazed by the clarity but the second time was just as bad as the first time. The is the first time that I’ve had two bad prescriptions from the same place. The question is how do I get my money back and go someplace else?

I had LASIK done with Dr. David Mark and I’m now ²⁰⁄₂₀. Aside from slight discomfort for about 2 – 3 hours after the surgery, it was relatively easy and painless. I’m happy I did it, and I’m happy I did it with Dr. Mark. I’d never tell anyone you have to do this but … I can speak for my experience which was really positive. His nurse Colleen is amazing and genuinely cares about you. Its just a good experience all around.
The entire staff at the Silicon Valley Eye in Sunnyvale is really professional and friendly.

I had two doctors here check my eyes to make sure I wasn’t developing glaucoma. The doctors are friendly and knowledgable. The sales people are slow and overbooked. It took her forever to help us. One lady in the the check in staff is rather grumpy, but overall my experience was positive.
edit: 6÷9÷15. have not experienced any grumpy check in staff. they are friendly and helpful. Dr Mark performed my PRK with wavefront surgery. He is amazing!!! ²⁰⁄₂₀ vision without glasses, which is amazing he got it exactly right the first time, given my poor vision. This place is wonderful!