Souren Master Shoe Repair

Thank you, Souren for fixing the wheels and zipper on my favorite suitcase! Your work was great and your fast service was greatly appreciated!

Brought my vintage motorcycle boots here, to fix a detached sole. The shop did a great job gluing the sole back on! In fact, they have done a better job than the manufacturer! Motorcycle boots must be durable, and the repair job has exceeded my expectations!
On top of that, the repair was ridiculously cheap, and the shop owner gave a bunch of nice boot care products on top, at no cost, and gave excellent advise on how to keep the boots — and my motorcycle jacket — in a good condition!
Planning to bring another pair of boots to them for repair today.
Highly recommended shoe repair shop!

«Tis thee place» in Sunnyvale to get your shoes, bag, jacket or leather repaired. Souren does quality work at affordable prices. Big job, little job no problem. Friendly, reliable and trustworthy. Thanks Souren for taking great care of me.

Souren is truly an artist and master craftsman. I’ve been to a few self proclaimed «best cobbler and shoe repair» places in Beverly Hills and San Francisco. I won’t name any names but they both equally have some decent quality work but they truly cannot compare to Souren’s work.
His work is clean clean clean. No thick soles. they are sanded down and flushed. No messy crooked paint. No leftover glue all over your shoes. He takes his time and gives his very best. When you see a pair after he is finished, you can tell it is quality.
Yes his prices are higher than others but you pay for what you get. His work is quality and nothing but. Yes his work does take longer, but it comes out perfect and worth the wait.
Did I mention he is absolutely the sweetest man? He is so knowledgable, humble, honest and very confident with his work. Go see Souren! He is the best.

All of these purse and heel repairs.
I decided that I should drop in a note that they work on «designer» men’s shoes as well.
I recently brought in a pair of Santonis for repair (i wore through the leather soles) and they masterfully added a vibram sole layer.
In the past, I’ve just had the entire leather sole replaced so this was a new approach for me. It’s kind of weird having so much more grip but it is obviously safer. I may update this review depending on how this holds up.
Anyway, the guy really obviously knows what he is doing and is a master at his craft. The way he integrated the rubber into the existing sole is incredibly clean. I will likely be returning for maintenance and repair on all my Santonis in the future. I’ll try to add some pics.
The only negative is that I don’t really appreciate a hard sell on insoles (I had to really push to turn this down). In the end, I would have hoped to give maybe 4.5 stars.

I took my beloved every day Kate Spade purse in after the strap had snapped — and my purse was fixed in an hour! Great service and thrilled to have such an amazing job done for so little! Will be back, definitely recommend!

I have been taking my designer shoes here for small repairs for at least 10 years. Prada Miu Miu Dior Roberto Cavalli Vicini etc. I trust him with all of my shoes. Not only does he extend their life but they look fabulous when I get them back. I’ve even taken in shoes that he’s already beautified and reinforced back to have the heel nubs replaced for the second or third time around, that’s how long of a life he’s given my shoes. I’ve had my heel bottoms replaced, my soles replaced (reinforced), my shoe liners replaced, my shoes buffed and waterproofed. I am definitely one shoe loving, long lasting, shoe having customer. I would recommend to all.

To my dispair, my louis vuitton Pochette strap broke. I tried to fix it myself with Krazy glue and made even more of a mess. I thought my bag would be salvaged however i wanted to still see if anyway my purse could be fixed. After reading reviews I felt this place would be my best choice hense all the positive reviews. I have a wedding on Friday and told the gentlemen behind the counter I need this purse by Thursday Latest. What can you do? He had my purse ready in a little less than two hours. I was impressed with his work. It looked way better than i ever could imagine. His prices are also very affordable. My purse looks great and I’m one happy gal. I thought I had to get a new one and he totally revived my purse. He also gave me the best tip… never use crazy glue on leather. Thank you so much for everything! I will be bringing in my Loubtions to you very soon for the heel grip. :)

Visited a couple times since moving to Sunnyvale and have had great experiences thus far, but the last one was the best! I took my well worn Calvin Klein pumps in as the sticking was wearing our and the heels were scuffed and within 3 days they were fully repaired, better than brand new! Very reasonably priced as well. A customer for life!

Owner did a great job on repairing the heals of my $ 500 Italian boots. He is professional and very friendly. He even gave me a small discount :)
I definitely recommend Souren Master Shoe Repair, and will seek him for future repairs.
Great job!!!
Rhonda

Given the great reviews on Unilocal.I went here for leather cleaning for 2 purses. The price was $ 100 to put leather conditioner on 2 smaller sized leather purses. Not other repairs or anything. They weren’t in bad condition but needed a conditioner to look new again. I was surprised how expensive it was but thought I’d give it a try. They told me it would take 2 weeks which was warning sign #2, I should have walked away. I went back 2 weeks later and my purses were sticky with leather conditioner and looked ok but nothing that I couldn’t do myself. He didn’t even touch the inside of the purse. I was expecting them to look a lot better for the high price. The other issue is my purse is super sticky, I let it sit for another week but still sticky and unusable as is. I now need to wash it to get the sticky stuff off. I’m super disappointed and can’t recommend them based on my experience.

Souren is a craftsman of the highest order. The elastic in my Jimmy Choo’s had rotted away and the soles were worn out, but he returned them looking like a new pair of shoes! Next I tried him with my much loved and worn Leboutin pumps and they also came back looking like new. Souren is my only shoe carer from now on:-)

I went here to get protective soles put on two pairs of shoes. The price was $ 78 which I thought was very high because I got four pairs done at FJ Western for $ 75 total. The business also does not accept credit card which I thought was insane considering their prices. The owner did allow me to use a credit card at his daughter’s store next door but it was still inconvenient. The quality of the work done was very nice and the shoes were completed before expected but the price is just too high. I would rather go to FJ Western and get more work done at the same level of quality.

I had some boots that needed new soles, and he did a great job. The price was reasonable, and he completed the work in a reasonable amount of time (i.e., about a week). When I came in to the pick up the shoes, he noticed the handle on my leather purse was broken. He fixed it for free. It was a minor repair, but the purse has held up since then, and he offered to fix it again if it broke. Very professional. Great work!

We recently had two suitcases and a pair of shoes repaired here. In all cases the work was superb, very high quality. Last year I brought in a suitcase that needed repair. Souren asked me how old it was. I told him, and he said that it was under warranty, and that I should take it to the local place that handled warranty repairs for the brand. He said he would have to charge me $ 75 but I should use the warranty, which I did. I really appreciated his honesty when he could have taken my money. Definitely recommended.

I had a new pair of yellow leather shoes that I loved and was heartbroken that within 3 months of having them, I had messed them up. Thankfully I messed them up in Sunnyvale. I took them to Souren to see what could be done, after he had done such a beautiful job fixing my Duo boots.
His fix was $ 80. He dyed the shoes a Butterscotch gold and sealed them. They are now actually even better than what I had purchased in the first place.. . and while he is pricey and can take awhile (3 weeks for my shoes), it’s worth it.
He will also try to talk you out of anything that is too costly. He suggested I just buy a new pair of the shoes because it would have been cheaper that way, but I couldn’t find them anymore in the yellow.
Definitely come to Souren.

This place is great and we take items in every 3 — 4 months for repairs over the last several years. They are friendly, reasonably priced, and always do a fantastic job. They have repaired several pairs of shoes and several pieces of luggage for us and not a single repair has failed.
Definitely recommend Souren Master Shoe Repair!

I brought my brand new Christian Louboutins shoes in to get a protective red bottom on the soles. Clearly that takes A LOT of trust… to trust someone to take care of $ 1k shoes! They did an AMAZINGLY PERFECT job! I am a designer so my attention to detail is very high and Souren took care of my shoes as I would have. I will be trusting this place for ALL my leather & shoe needs going forward. My shoes are PERFECT! This place is worth the wait and every penny they charge. If you want someone to take their time and deliver a premium result… this is your place!
I am very thankful for this shop. They are truly artists of their fields.

Wow! I’ve been here several times already. Each and every time I’ve received spectacular customer service and excellent workmanship on my boots.

I found Souren after contacting Heys USA about my epic luggage failure in Europe after buying one of their, what was supposed to be, top of the line-​ish products. Of course, I was a bit upset and somewhat skeptical but came here to drop off my luggage.
Souren was amazing. I don’t think anything else needs to be said about his handiwork and his ability to stick to his schedule and get you in and out as quickly as possible. He takes great care in his repairs and takes care of everything for you. My only gripe is that I had a nice, Kenneth Cole metal engraved luggage tag on the luggage before I took it in and it was missing after. He of course offered me a replacement but the metal engraved one is just not replaceable with standard luggage tags that he sells.
I don’t generally like to fault, so I’ll let this one slide, but I do miss the luggage tag despite the fantastic work on the repair of the luggage.