Starbucks

This is in my local Safeway where I shop about once a week… it’s the closest place to get coffee after my kitchen, and I often grab a coffee on my way out somewhere, or a couple of mochas on my way home. The service is always good when I’m there. 4 stars instead of 5 because it’s not Peets.

Was expecting to find a small outfit in this old strip mall. Turns out it’s in the Safeway. Small kiosk with a supporting setup and seated area. So They have a chunk of the real estate in the market. Peach green tea to go hit the spot. I guess we could have lounged here but it’s weird to chill in a grocery

Aside from this location closing early on weekdays, I have nothing negative to say. The coffee and customer service is as good as the other locations in and around Sunnyvale.

This Safeway Starbucks screws drinks up more then ever — however I cannot completely bad mouth them as most of the staff is very pleasant. Neiv is great (she is there in the mornings). Stacey works other mornings and while she is very nice, my drink is NEVER correct — and I don’t order difficult drinks. I do however always order them skinny or non-​fat, and when she makes them they’re NEVER skinny or non-​fat, even though she tells me they are. As an avid Starbucks drinker I can definitely taste the difference between a Skinny Caramel Macchiato and a regular. All in all I continue to go here hoping it will improve as it is the quickest and easiest location with regards to where I work.

I’m honestly surprised at the bad reviews this Starbucks has! I’ve been coming here 6 months now and never had a bad drink made or anything but amazing customer service for every barista. They even gave me suggestions on things I could add to my regular drink! I recommend this location to anyone in the sunnyvale area! They are busy in the mornings but will have your drink ready in no time!
The one con is that you can’t use your rewards for a free drink, but that’s understandable as they are inside a safeway!

Absolutely the rudest people. There were no customers and the barista working was wiping down some thing and I saw her glance at me but she never acknowledged me so I waited a little longer.
About 2 minutes goes by before she decides she wants to acknowledge me. And she never said sorry or anything for making me wait. When she asked if wanted anything she never once made eye contact with me. Did not have the enthusiasm that a Starbucks employee should have and she made my drink terribly slow (and I’m a very patient person).
Basically, I won’t be back here ever. And her name was Stacey so watch out for her. She’s a rude one.

This Starbucks still has the old food menu for now.
The service is excellent and friendly. I hadn’t been here for months but Marta remembered my order and asked me how my Summer had been.

Just grabbed my Starbucks for the day there, and woah! I’ve never had a rude barista, until now. I waited a long time and thought she didn’t see me, so I said «When you get a chance, I’d like to place an order.» I got a somewhat snooty response, but ignored it.
When she took my order, she accidentally started writing out the iced version of what I’d asked for, so I let her know I’d wanted the hot version. She was rude with her response, and made me feel dumb.
Mistakes happen. No big deal. But don’t make a mistake, then make your customer feel like an idiot as if it’d been the customer’s fault. And then she proceeded to complain to her coworker, while I was waiting for my drink and could still hear her. Ridiculous.

I’ve been Starbuck customer for years. I aways get the ice mocha and I love it every time. But this time I was so disappointed. I’ve to asked them to re-​make it 2 times, but still they didn’t make it right.

Your average run of the mill Starbucks (inside Safeway). Pretty friendly staff.