Sunoco

I only come here for gas, their food is old, the clerks are not helpful, and my husband had the worst experience. Read his review: Francisco M.

As a paying customer, if I do go into an establishment, there are certain things that one would come to expect, like being able to give a refund if necessary. To bad that this gas station can’t do that.
I bought a Reese’s peanutbutter cup and opened it in the car on my way out. I put the cup in my hand, and noticed it had mold. That’s right, mold.
I shit you not, my pb cup looked like a petri dish. So I did what any reasonable customer would do, I turned around, went back in and told the clerk the situation. I told him that I wanted to swap it out for another candy. But, appearantly, that’s an impossibility.
Why, you may ask? Because no one except the store manager can give a refund. That’s right, the untrusting manager doesn’t let his employees give back a refund. Even after I showed the clerk the visual mold on the candy he just shook his head and told me there was nothing he could do. I don’t care if you go somewhere and spend .94 cents or $ 94, if you have a legitimate reason for a refund, like I did, then there should be no reason as to why a refund, or in my case and exchange, can’t be issued.
Having worked retail, I know that some prick managers — the one’s who never work — do this. I told the clerk take my green and white Reese’s pb cup and my receipt, I’ll swap it out for another candy of the same value, this way when your manager comes in you can explain to him what happened. «No. I can’t do that.» It seems that even the clerk that worked there can’t be trusted since he seemed to have absolutely no idea as to what the heck I was talking about. I reiterated it to him, this time I enunciated the words clearer — nope, nothing.
Ineptitude, lack of sympathy and a total disregard for the needs of a customer say a lot, especially when the customer is willing to work with the establishment in order to resolve a conflict. So, go there, if you must to get gas but, anything other then that and, you’re on your own. If a candy had MOLD in it, then I can just imagine what their other foodstuffs might be like. I’ll never visit them again even though I live 3 blocks away.