Tires Plus

Went to have my tire changed. They changed the wrong tire. It was actually the tire they replaced for me one month prior. So if indeed the tire looked new, someone should have mentioned that the tire was new and did not need to be replaced. But they went ahead and changed it anyway not even checking the other tires. Once I brought to their attention that they changed the wrong tire, they went ahead and put back on the tire they took off in error and replaced the bad tire I originally requested they change, but scratched up BOTH of my rims in the process. I then brought that to their attention and they said they would have «their guy» see if they can buff it out. They said they would call me to schedule an appointment to bring it in and give a rental car because it would take all day and I have not heard from them since! Horrible experience, especially when I was a returning customer who came back about 1 month later. I would hate to think it’s because I’m a woman who went in alone that this happened to me. The month before when I went to get my other tire replaced I went with a man and had no problems. Extremely dissatisfied!

Have used Tires Plus on and off for a long time. Recent service included new tires and a coolant leak repair.
The shop was fair on pricing however they used an aftermarket thermostat which triggered a check engine light. They stepped up to correct the problem at no charge.
As with any service, know what you need, do your homework, get estimates from other reputable auto repair shops.
They need to «pick up the pace» on the service times. I noticed lots of chit chat and smart phone use in the garage. There appears to be no sense of urgency from all of the mechanics. I’m certainly not a mechanic, however, I work in customer service and understand the concept of getting things done efficiently.

Finally was able to get a mechanic to verify whether or not the proposed work was legit including being told I have a «severe power steering leak» and I need a new rack & pinion. I didn’t believe it and never saw the fluid on my garage floor nor see the fluid level drop. I found a trusted mechanic who looked at the car and shook his head in disgust at the obvious attempt to sell me something I didn’t need. I will never use again.

Driving 40,000 to 50,000 miles per year for twenty years, my biggest asset is the reliability of a well maintained car. Over the years, I have found two honest and reliable shops to properly service my car and keep me on the road. Recently with some luck, I accidentally discovered Tires Plus located at 1865 North Flamingo Road, Sunrise, Florida 33 323. The store manager’s name is Nick Benvenuto.
My purpose there was to purchase four run flat tires. To my delight, Nick Benvenuto with total honesty educated me on the pros and cons of run flat tires.
The actual shocker of my visit and what precipitated this letter was he helped me with the price and extended the sales date. Looking back after all those miles driven, this was a first time experience. Never have I experienced such integrity and honesty.
Obviously this was an overwhelming first time experience and I appreciated Nick’s honesty.
Maintaining your car is expensive and sometimes a hardship. Finding an honest repair facility is even harder. Finding this Tires Plus was most fortunate. Having peace of mind and knowing one is not going to get burned and ripped off is invaluable living in South Florida. I highly recommend this facility.

I went here to get new tires and an alignment. The «man» at the front desk (who spent the entire time there telling another employee how great of a salesman he is) called me, «good girl!» (Yes like an f**king puppy) after he discovered I purchased an alignment package with a warranty.
So beware to the women out there who are hoping to be treated like decent human beings, won’t happen at this place.

I feel like they are out to get you! I came in on Feb 17^th because I have a nail in a rear tire. They said that it could not be fixed! Then I decided to get two new tires which actually they had suggested I need them a few month back. Well then they said I need new battery, oil change etc. by the time I was given the estimate it was $ 222.00 of course they had to order the tire since they did not have it in stock. Today feb 18^th I come in and now they want to charge me for alignment. This people feel they can add more expenses each time you speak to them! This is outrageous !! When you get two new tires balancing and alignment should be included, instead of charging a fee for each service!

To all those looking to use tires plus for any type of tire or mechanical work. please think twice! I usually give really fair reviews even if the service isn’t that great but I could not let this one pass without warning others. I came in to Tires Plus to put on tires that I bought online from Nitto Tires, a credible tire company. The tires were inspected by my brother-​in-​law who is an ASE certified master mechanic for over 15 years. The tires were good. Tires Plus put them on and within 24 hours one of my tires went totally flat. I immediately went back and requested they look at it. I was still not too upset until they gave me a bunch of B.S. and lies. They proceeded to tell me I had a nail in my tire, upon inspection there was no nail to be found. So then they told me the tire was bad before they put it on. I argued that, and then they said I had a bad rim and it was bent before the tire was even installed… More lies. My brother in-​law came down and argued for 30 minutes before we convinced them to provide evidence to back up their claims. My brother in-​law had to SHOW THEM HIMSELF how to use the their own equipment to test the rim, they were baffled and had no clue how to operate the machine. The rim was not bent and nor was the tire bad after proper inspection, they finally admitted they ripped the tire after more arguing and did not want to pay for the damage… We threatened to call corporate and the manager gave us a tire after schooling his whole crew on how to install and operate the equipment. In conclusion, DO NOT USE TIRES PLUS!

I’ve been to this location several times for tire puncture repairs only. The trick is to get there at 7am… that’s when they open. If you are one of the 2 – 3 first customers, you are good to go. If you go later, you could be waiting for hours.

ook the guys up front are very friendly and apparently knowledgable. Unfortunately it’s the rest of the experience that is so frustrating. First both of the wheels that had tires replaced were scratched and had to be repaired. When they told me they used this wheel repair guy a lot I knew that was a bad sign. Why would a tire place damage so many wheels that they needed to have that kind of a relationship with a wheel repair guy. Then the TPMS light kept going off intermittently. First time I came back they assured me it would eventually reset itself. A week later with the problem persisting I came back and was advised you need to take it to the dealer to have it reset. We can’t do anything else. As if spending another hour driving back and forth to the Nissan dealer was just a routine thing to do. Ask the dealer to reset it for free and oh well this happens all the time!!! NEVER AGAIN! DONT USE THIS PLACE unless you don’t care about your car and you have a very high threshold for B.S.