The Ark Pet Salon 2by2

Tonya and her crew are the best in town! My cats always come home smelling fresh, clean and soft! Tonya is fabulous with all the animals and truly cares for her clients. She will even notify you if your pet may needs a Vet’s attention. Where can you find great service like that?

okay so after moving to this area and tired of driving all the way to Costa Mesa for my old dog groomer… I decided to check out my trusty Unilocal friend and find something local. I came across Ark and saw nothing but stellar reviews so decided to give it a try. I have a 6 yr old English Springer (who is a groomer veteran) and a 9 month old puppy springer (who is a grooming newbie).
The staff greeted me and immediately got down on the floor to say hello to my dogs before really speaking to me. This weighs heavy for me as my older dog does not care for vets, etc. so he always starts off a bit timid. I could see that he was put at ease right away and the little one followed suit. Everyone that was working there was super friendly and knowledgeable about the specifics of grooming. And that’s a lot coming from me as I am super picky when it comes to my dogs. I want them groomed but don’t like the show cut so I have all these minute quirky requests. They all got it which made my life so easy when speaking to them. My puppy was sensitive with his feet being touched and I admired how the staff handled cutting his nails but not pushing him to freaking him out by using more filing. The took it slower so he will get used to it. Most people would just torture the dog to get the job done and these folks not only care about the dog, but care about you both having a great experience and coming back. They are in for the long term, great customer care service. GOLD!!!
Only thing I can say that is a bit of a drag is that it’s cash only place and I’m never carrying cash on me.
All in all, I’m thinking this is the best grooming salon experience I have had to date with my springers. I will be a long time customer in deed.
Also, I’m going to copy and paste this to the sister shop that just opened in Sunset as I have gone to this one as well and pretty much had an identical experience so I want to share my reviews to both salons.
Oliver, Eddi and I are happy to have found you guys!!! Thank you! :)