Barro’s Pizza

Never disappointed with Barros. A little wait sometimes but well worth it. Customer service is always on point, even with a younger crowd working there. Good value. Food is always hot and a hit with everyone in the family. It’s definitely a favorite pizza spot in Surprise.

I am beyond disappointed in the professionalism of this place. I ordered delivery and right after I got the pizza delivered I started to get inappropriate text messages from the delivery person. I found out it was that individual due to caller id and called barrows asking if that individual worked there. They stated yes. So if you want creepy text messages order delivery from this place.

The best pizza in town, fresh salad and the wings are very good always very good service. I’m ordering now.

UPDATE!!! I was contacted to discuss my review. Sent a detailed account to them and nothing!!! agree with other reviewer. The food is good but management does not care to fix problems. The manager Mike needs some people skills training. They definitely lost our entire family’s business solely because if mike. We are shocked how little our business meant to.him.

Love this place for pizza and constantly go for the 2 for 19.99 deal. If I go for a specialty pizza it’s the mega meat. Delicious!

We use Barros for the go to when it comes time for catering our work meetings and trainings. Management is easy to work with. Plus I love their delivery service for lunch. It’s wonderful. Thanks for great service and we look forward to using you again soon.

Stop in here at leat twice a month. Service is awesome salad bar is always fresh and the pizza rocks :)

Usually love this place, and I understand a pizza business is busy on a Friday night. The problem is when you call and order and they tell you «25 minutes» then you’ve been standing around waiting for over an hour. I’m not much of a complainer but did watch a lady in front of me blow up!
The manager didn’t seem to want to fix anybody’s problem. Just told everybody that was a big order in front of everyone else. That’s fine but don’t tell people that their orders will be ready in 25 minutes. Then you end up standing in a restaurant for 40 minutes.
Just tell your customers when they order that it’s going to take an hour for their pizza to be ready. I think most reasonable people understand that on a Friday night a lot of people order pizza and you may have to wait a little bit. There were a lot of very pissed off people in the front of that restaurant and the manager did not seem to know how to handle them. I would guess this place lost some customers tonight

Ordered 2 pizzas from here last night for carryout. Great phone service — very professional! We did the Mega meat & a pepperoni. Celeste was very friendly and appears to enjoy her job! Great staff here… always busy and working hard. Keep up the great work, we love our Surprise Barro’s!

Just had the Hot Wing pizza from Barros, it was awesome. Not too hot but just enough spice to give it it a Hot Wing flavor. I recommend your next trip in, skip the pepperoni and try the Hot Wing pizza.

So instead of the regular Friday Papa Johns pizza for dinner, we decided to give this place a try!
Location & Aesthetics — located on W Greenway Road by the corner of N Reems and W Greenway by the Walmart Neighborhood Market.
Parking was a bit difficult to find as the parking lot is shared with part of Walmart Neighborhood Market, and it was a Friday evening.
The restaurant was clean on the outside and inside. The restaurant (eating area) itself is spacious however the area where you order at the checkout immediately upon entering is a bit limited in terms of space.
As we entered, there was a lot of people waiting around — some waiting for their orders that was placed, some picking up their orders, some who can’t decide what to order and are looking at the menu, some in line, and some who can’t decide what place they are in line.
There is a three-​seater bench/​chair with two extra single chairs placed in the waiting area in case you wish to sit and wait for your order which nobody was really taking advantage of.
The place was hopping which ought to tell you something!
Menus — the menu was self-​explanatory and up on the wall. Very easy to read. Plus there are copies of the menu on the counter top in case you want to grab one and have a more in-​depth perusal.
Service — We were there to place an order to go as when we attempted to call prior to place the order, we encountered an error message on the phone. Thankfully there were 3 cashiers on deck trying to whittle down the crowd milling around at the checkout/​cashier area, and they were working fast and efficient to take orders. Despite the craziness of it being a Friday evening, they were very friendly, patient, and answered any questions we had.
I asked about the phone situation and was told that on Friday’s, their phones can get busy as they have 5 lines and they do get filled up quickly so it’s best to keep trying and hope that you get through.
The cashier even offered us water while we waited for our order!
Food — We order the large chicken supreme (Chicken, Mushrooms, Green Peppers, Onions, Mozzarella & Cheddar Cheese) with a side of 12 wings.
With the 12 wings, you can’t mix-​and-​match however with the 24 wings you can which was no biggie. The 12 wings was ordered as mild but still had a little kick to it which again wasn’t a problem for me. The wings were hot, juicy, well seasoned, flavorful, and very tender (not too tough) to work off the bone. You do have a choice of original (bone) or boneless.
The pizza pie was heavenly! The pie was piping hot and pulling it apart, one can see the beautiful strings of cheese attempting to hold itself to the pie.
The crust/​dough was soft, buttery and moist, and not very dry. The pie had lots of cheese, and adequate and equal amounts of ingredients on each slice. The chicken was well seasoned, soft and tender. The ingredients like the green peppers, onions, and mushrooms tasted fresh!
I think I’ve found our new go-​to place to order pizza from now! Absolutely love the food and their service!

We were just traveling through town for the night and Unilocaled pizza reviews… And picked Barros.
We ordered delivery to our hotel and they arrived very quickly and our Meaty pizza was great. My only suggestion is order small. Our pizza was very doughy and filling-​we couldn’t finish it all!

We were on vacation here in Surprise for a few days and we just wanted to grab a quick pizza. This location was very close to our hotel. We are bummed that we only discovered this place on our last night visiting, because this was some of the best pizza we’ve ever had. I can usually find something wrong with any pizza I have, such as poor crust, bad sauce, too much sauce, not enough cheese, etc. So not the case with this place. We tried the meaty one on original crust and everything about it was incredible! Crust was amazing, toppings were so good, sauce was just right, everything about it was quality. We are now ruined thanks to Barro’s. Every pizza we have from now on will suck and will not compare. Is it not enough that you Arizonians have all the sun, the In-​N-​Out Burgers, the Chick-​Fil-​As? We wish we had a Barro’s where we live. Can’t wait to come back.

Just moved to Surprise and after a looong day of moving, decided to get a delivery pie and some wings.
Prompt delivery, friendly order taker, and a good meal. Kind of expensive, but I liked the celery add for the wings; and the veggie pie and wings were very good, worth the money.

After reading Unilocal reviews decided to give Barro’s a try, being new to AZ we weren’t sure what to expect. We had ordered a XL ½ cheese & pep with 12 boneless wings. Pizza arrived fast (delivery) and was just about too big for the box (NOT a bad thing!).
Very happy for the price and quality, also as far as the boneless wings they did not look like anything special, so how can you really stand out there? Quality chicken and THE SAUCES! We had ordered ours with Honey BBQ and Sweet Chili on the side, the sweet chili was SOOO good I actually started dipping pizza slices halfway thru! Will definitely be exploring some of the specialty pizzas in the near future!
Also btw the XL Pizza and 12 Boneless Wings filled up myself, wife, and two boys (5&2) for only $ 27 delivered! Not bad at all!
Thanks Guy’s!

We get the pizza and wing deal a couple times a months. It is always our go to for delivery. But we do always have to request extra sauce on the wings so they come covered properly.
It is our favorite pizza and wings, we have been customers for over 4 years.

This was an unfortunate experience. It was very busy and I understand the demands of a Friday night. But I did not expect there to be no ice for the iced tea, half of my order to be forgotten, and to be told that they cannot make a sub over lettuce per company policy when I had one last week. And then they gave us filthy plates with dressing smashed between them.
I have enjoyed Barros for many years and I purchase large numbers of pizzas from this restaurant for my school. But this evening strained that relationship.

So… I just moved into Surprise about 2 months ago. I received a little packet in the mail with «coupons» inside. Those things are usually junk and most of the time I toss them immediately in the trash. This particular envelope though, I opened. Glad I did. Inside was a welcoming gift from Barros for a Free Large One Topping Pizza! Score! After a long day of driving from San Diego, my wife and I decided to order some takeout. We got a large pepperoni pizza and we also ordered a large garden salad. Drove down, picked it up and took it back home. Here is how everything was…
Large Pepperoni Pizza– I have to say, I really liked it! It reminded me of a Costco style pie but a little bit better. The crust was a nice medium thickness, it had plenty of good cheese, crisp pepperonis, and had a tasty sauce. It may have been the best pizza I have had in Surprise (compared to NYPD and Luckys at least) yet. The fact that it was free made it 10 times better too. Even if it wasn’t free, I think that a large one topping pizza was only like $ 11-​$ 12. Totally reasonable!
Large Garden Salad– This thing was well put together! It had a ton of lettuce, chopped onions, chopped mushrooms, green peppers, little tomatoes, olives, croutons, and a nice tasting Italian dressing. Total for this thing was a bit over $ 7.00.
Overall, I was impressed. The workers over the phone and at the store were extremely friendly and chipper. My food was ready when they told me it would be ready and the taste of the salad and pizza was great! Our total meal was only about $ 8.00. Even without the coupon, it would have been just under $ 20.00. Great prices, good food and excellent service make this a place I can totally see continuing to come back to over and over.

Haven’t had a bad visit yet! Friendly staff and pretty tasty pizza. I do enjoy it more at the restaurant versus take out though the delivery isn’t too shabby. I guess there is something to be said about it being brought to you versus schlubbing around town to get it yourself. They even deliver all the way over to me in El Mirage.
I prefer crispy thin crust (NY style) pizza and they are able to accommodate easily and happily. The toppings are fresh and not greasy. And they are great community partners by offering restaurant night fundraisers as well. Gotta love that! Looking forward to future visits!

Appreciate the gluten free pizza. They employees are always courteous.