Big Lots

I dont get the negative reviews! This place is great! Everyone is extremely friendly — as they walk by they ask if they can help you and introduce themselves and let you know if you need anything to just ask. I’ve made small talk with a few of the employees there and I thought they were great! Store is clean and has a great selection.

I’m embarrassed to admit that I bought something from here. The prices are higher than Walmart and the floor employees are twice as rude.
Went in to buy a dog bed with my 79 year old mother and encountered the worst cashier ever. (Very large African American woman with acne and a tight fitting shirt that didn’t quite cover everything — why she wasn’t sent home to change into something that didn’t violate nudity laws is beyond me.)
The item had no price tag so we asked for a price check. She disappeared for 7 or 8 minutes and left us waiting in line (causing the line behind us to grow longer). She came back with a totally DIFFERENT item and wanted to use that for the price.
When my mother told her it wasn’t the same, the cashier said, «It’s the same size» — which it wasn’t OBVIOUSLY.
She argued with my mother for 5 minutes and tried to hoodwink her on the price, being overtly dishonest — apparently she thought since my mom was a senior, she could be cheated and lied to without consequence. I had had enough at that point. When I asked for the manager, the cashier threw a fit, grabbed the store phone and yelled for the manager.
The manager showed up, apologized, and got the price right. All the while, the cashier in the back was still smirking and very obnoxious. She should be fired or at least put in a position where her exposure to customers is limited (like stocking shelves after hours.)

Absolutely the most rude manager. I returned a floor power cleaner because when I opened the box the nozzle was full of hair & dirty. The manager said well this has been used. If she would have looked at it she would have realized it came that way. She was very rude to me and finally returned my money. I will NEVER shop there again !

Beware! I called the store before I drove down to double check the prices on student notebooks. The clerk who answered assured me that I can still get notebooks for .17 cents each. I was even assured there’s no purchase limit (teacher). So I drove down and the prices changed to .90 cents each. I asked why and if they would honor the lower price since I just called AND spoke to someone less than 15 minutes ago. …the clerk just shrugged her shoulders and said, no.
Be Careful! I used to love this store and shop here but now they have lost a loyal customer!!!

I’ve shopped here off and on over the years. I was shocked when I went in this morning to find that the prices went up — and not by a little. Some of the toys I saw there cost more at abig Lots as the same toys at Target or Walmart. Ive never seen that before at this store. The store is stocked full and is so disorganized.
If I am going to spend that amount, I might as well go to Walmart or Target and have an easier return policy should anything need to be returned.
Sure, there are little things there that you can’t fid anywhere else, and that is the bonus. But the downside, the lines. One cashier per shift. Now that the snowbirds are back, it’s not worth it.

I was pleasantly surprised. Clean, well organized, and had quite a bit of the product I was looking for. The service was slow, but I totally understand why.