Found a lizard head in my salad & when I took the food back I asked to speak to the manager he was very polite but when he saw that I was upset he became rude and raised his voice at me!
Bill M.
Évaluation du lieu : 4 El Mirage, AZ
I been to this place several times. Every time I been there the food has been good for a fast food place. The first time I went there I was surprise of amount of food you get. So far the only problem I have had is the lack of communications when I ordered my food. I though I was ordering a few items but I ended up getting a meal. It was OK with me I was hungry. Live and learn when you go to a new place.
Mike Y.
Évaluation du lieu : 3 Surprise, AZ
The food was good. However do not dine in because you will be eating with flys as well. Over all get the food to go.
Jaime C.
Évaluation du lieu : 5 Surprise, AZ
I always have a great experience here! I live right behind it, thus a weekly regular. I most always get crunchy Tacos and soft chicken tacos. Always yummy. Rare to have an issue, but when I do, I bring it up to employee and it is always handled fast with no question; guess it helps to be a regular!
Michael F.
Évaluation du lieu : 4 El Mirage, AZ
Today… wait for it… wait for it. I went to del taco and it was good. I even ordered food huge shocker.
Kitship L.
Évaluation du lieu : 4 Surprise, AZ
Really liked the beer battered fish tacos and the crispy shrimp burrito. The customer service is above average. I’ll definitely be back!
Stacie P.
Évaluation du lieu : 1 Surprise, AZ
I love del taco but why is this one different? The people are courteous but it doesn’t make up for the food. Every time I go I have to wait about 5 mins in front after I go through the drive thru line. Every time I get a quesadilla it is old and cold and is more like a cheese crisp. Oh well I could take it home and give it to my dog as a rubber toy… at least it smells like cheese so for that I give it at least a star.
Will G.
Évaluation du lieu : 4 Surprise, AZ
Pretty good fast food Mexican.
Miguel L.
Évaluation du lieu : 1 Litchfield Park, AZ
My family and I have been coming here for years, the service and food has always been great. Now this location is under new management. The manager is rude and disrespectful. He now refuses to allow a simple $ 1 free bean and cheese burrito with purchase which was bought from a school fundraiser in the area. Instead of explaining why he won’t allow it, he makes the customers feel like morons for presenting it when the card has been used at this location for the past 6 months. On top of having to interact with the manager while ordering, the food quality has decreased a whole lot. Since new management everything is either stale or really messy because of how it’s put together. We now drive to peoria if we want del taco.
Nicole S.
Évaluation du lieu : 1 Surprise, AZ
I have never in my life had such horrible customer service! I ate here tonight with my husband and two kids. When we got our order we noticed that we were missing a burrito. My husband approached the counter and kindly mentioned to them what we were missing and the woman behind the counter, Cynthia, was totally rude and snapped at my husband and argued that she put it on our tray. My husband explained that he did not see it and she rudely said that she would make us another one. A few minutes later she storms to our table and slams down our tray with the missing burrito and points at another burrito on our tray and yells, «See there it is right there!» She then stormed off and glared at us and gave us a dirty look. My husband and I were so upset we left without finishing our meal and went home and called the customer service number and left a message explaining what had happened. I have never ever had to call a customer service number to complain! Ever! I will never go back to this location again and«Cynthia» needs a new job!
Kimi A.
Évaluation du lieu : 4 Scottsdale, AZ
Yes I know it a fast food place so the food might not deserve 4 stars but this place is really satisfying! It’s the only place I can go at 12:00 at night or later and get just made food that isn’t just burgers and fries. The workers are always really nice, and that’s not easy when working an all-nighter. One person there named Aaron used to always work at night and knew us cause we always dropped by super late. He was a prime example of their good service. My boyfriend and I have gone a bazillion times and they never get the order wrong or leave something out(as often happens at most fast food chains). The churros are one of the better ones you can get outside of Disneyland-cause Disney’s are the best! And the shrimp tacos they sometimes offer are delicious. The cheese quesadillas are greasy but irresistible. I just don’t iike how messy they are since my bf insist on not ever putting it on a plate…
Janet G.
Évaluation du lieu : 4 Olympia, WA
Love the fish tacos. Tuesdays & Thursdays they have a great deal on tacos after 3pm. If you save your receipt & fill out the online survey, you get a deal on your next order. Love the staff that works here! :)
Ron S.
Évaluation du lieu : 4 Surprise, AZ
Best chicken tacos. Orders are always right, which is more than I can say for taco bell!
J D.
Évaluation du lieu : 3 Anaheim Hills, CA
Was in the area for an event at Surprise Stadium and was super hungry. Dropped by here to grab a quick bite. Ordered: Veggie Works Burrito, $ 2.89 Bean & Cheese Burrito, $ 1.09 Of course I had to get a ton of Inferno Sauce… yum! The employees were very friendly… have to give a shout out to the cashier, Anna Lissa, who had a great smile and service. Return Factor — 80%
Zach L.
Évaluation du lieu : 2 Surprise, AZ
Every time I go here I regret it. The food is not very good obviously, but it is super cheap. Typically I’d prefer taco bell, but the taco bell on Waddell and Litchfield always sucks, so if I’m in the mood for bad, cheap fast food tacos I go here.
Lindsay C.
Évaluation du lieu : 2 Springfield, MA
I’m annoyed. I LOVE Del Taco. It wins by a mile over Taco Bell and the like. FOOD: Mexican-American. Tacos, burritos, and nachos all mixed in with hamburgers and fries. Confusing, yes. I love their Macho Nachos best of all, they have great toppings(unlike typical«fast food nachos») and the serving is ample. PRICE: slighlty above your average fast-food joint. They do have a 99 cent menu, but not much on it. Most of the combo meals are in the range of $ 6 – 7. SERVICE: ohhhh boy. Here it comes. I went through the drive through one night, craving some Macho Nachos. I ordered and the cashier didn’t repeat my order back to me(which I thought was weird). I get up to the window and I’m waiting and waiting. My car idled so long I thought I’d run out of gas. What takes so long? It’s nachos… The cashier guy collects my money and hands me a small bag. Now, these nachos are big and couldn’t have possibly fit in this puny bag. I opened it up and sure enough, there are two TACOS and an order of fries inside. I politely say, «I didn’t order this. I ordered nachos.» The guy replies… get this…“NO, you ordered fish TACOS.” I’m pretty sure I know what I ordered. I only order fish tacos south of the border. I would never order them from a fast food joint. I protested, but he wouldn’t back down. He never offered to change my order to nachos. I drove away with my fish tacos. And they weren’t that great. No flavoring, completely bland. Nice crunch, but no spice or flavor. It was like eating packing peanuts. But the fries were ok. I’m annoyed that their customer service sucks. For this very reason I’m boycotting this location and will pout until someone freakin sends me a coupon for Macho Nachos. Hmph. :)
Floyd C.
Évaluation du lieu : 4 Monterey Park, CA
Ok, so I am a fan of fast food tacos: P Del Taco has the market on that. Considering this place compared to «other taco fast food» the tacos shells are always crunchy. I like the texture of crunchy tacos mixed with cilantro, sour cream, tomato, lettuce, and meat. The ultimate is the way to go in terms of tacos here. That is if you like the above ingredients. Other places seem to have soggy tacos from the ground beef oil getting into the shell. If you want crunchy tacos eat at Del Taco. I always get the correct order at the Surprise location and they actually give you napkins and sauce, not the norm at some fast food. BTW I generally enjoy the sauce, but not on my ultimate tacos; hides the cilanto flavor.
Tina N.
Évaluation du lieu : 3 Phoenix, AZ
So what can you say about a place named Del Taco. For a number of years I have had a very special friend in my life. When he would say he was going to Del Taco I assumed he meant Taco Bell and was saying it backwards. LOL to my surprise Del Taco does exist. Not in the Midwest but definitely on the west coast. So I decided to give this Del Taco place a try. Wow when they say macho they mean it. Not fully understanding I said macho, thinking it was large like any other fast food establishment. Bam what seemed like a pound of fries in a large cup came with my taco. Who knew tacos and fries. Back to the fries though. I am in love. Not only has the food always been hot each time I have come here, the fries continue to live up to the very first ones I experienced. Although they are not made fresh in the establishment like others, they are always flavored just right. They aren’t over or under cooked, nor are they greasy. I’m not so impressed with the burgers here, nor the tacos. Guess they are just better made at home. I’ve never been inside the establishment, so I can’t speak on the inner cleanliness. I usually just do late night drive thru. The attendant is always kind and respectful. The wait is always less than 3 minutes, a huge plus. Three stars do to I don’t think I can actually give it more until I experience the inside of the place. I’m in love with fries, they don’t find fault in our relationship, nor do they check up on me! LOL comfort food at its best.
Edward D.
Évaluation du lieu : 3 Surprise, AZ
Daughter likes this place more than Taco Bell! But I am the Taco Bell fan! This location is fine, I never see this place that busy? Food is OK, i do like their combo burrito and chili cheese fries! Daughter loves their tacos. We will continue to come back.
Mari A.
Évaluation du lieu : 3 Surprise, AZ
It’s exactly what you would expect from a «mexican» fast food chain. I only use the drive-thru and its always quick and the order correct. Next time you need yummy and quick give them a try.