Danny, the owner of Kybyr, appeared to be well intentioned when I called asking for help with a corrupted website. I admit that I did not do my usual due diligence in vetting this business. He was a member of a bartering affiliate I belong to and I hoped to save a few dollars utilizing his services. He immediately told me that he would download my site and could get the issue rectified the very next day. I just needed to pay him $ 175, $ 100 that was requested via PayPal that evening. I was excited that I could get help fixing my website which currently had links to other sites and was listed by Google as being«hacked». Unfortunately, it wasn’t downloaded that night and then he needed more information, and then we went into the weekend without it being fixed. He would always say he was«at a meeting», etc… there always was a good reason for no progress. By early the next week he had taken it off its current platform, go daddy, and moved it to another product without informing me or asking. Then he contacted me and wanted nearly $ 2000 more to fix this issue because of the time to discard«back links»(which he later discounted down to $ 350 when I said I was going to have other companies look at this issue), obviously at this point I knew I was getting scammed. The worst of it was now my website looked worse than when we started due to it not working on the new platform. Requests to fix this issue were met with«Well, I got someone working on it»…but honestly I doubt there was anyone else. Scared I returned to the company who constructed the website and they quickly changed passwords and told me Danny had done NO work on the site and they could fix it in 30 minutes. Asking Danny to respond was just a ginger pointing exercise… Anyway, why would I give this company 2 stars and not one. Because I am partly to blame. Your website is a very important part of your business, so I have to take some blame. You can’t just trust an unknown company with something so important. A lesson I learned the hard way!
